Software which uses IE can't print after KB916281 install

I work for a software company which uses IE to generate short reports
and print them. I am getting the following message if I try to print
these types of reports:

==========================================
An error has occured in the script on this page (!)
Line: 78
Char: 21
Error: Access is denied
Code: 0
URL: res://IEPT.dll/pt_ie6_portrait.htm

Do you wish to continue running scripts on this page?
[Yes] [No]
===========================================

We have identified that the problem is specifically with KB916281. If
we uninstall this windows update then our software functions normally
and is able to print these types of reports. I know that clients which
run XP SP2 have reported problems, but I believe it also affects 2000,
XP, XP SP1 as well.

Thanks in advance for any help

jklaw91 <> wrote:

> I work for a software company which uses IE to generate short reports
> and print them. I am getting the following message if I try to print
> these types of reports:
>
> ==========================================
> An error has occured in the script on this page (!)
> Line: 78
> Char: 21
> Error: Access is denied
> Code: 0
> URL: res://IEPT.dll/pt_ie6_portrait.htm
>
> Do you wish to continue running scripts on this page?
> [Yes] [No]
> ===========================================
>
> We have identified that the problem is specifically with KB916281. If
> we uninstall this windows update then our software functions normally
> and is able to print these types of reports. I know that clients
> which run XP SP2 have reported problems, but I believe it also
> affects 2000, XP, XP SP1 as well.

You might need to raise this as a support incident directly with Microsoft.

In the meantime, can you find the smallest example test-case piece of
JavaScript that exhibits this problem, and post it here, in case a slight
modification to the code would fix the problem.

--
Robin Walker [MVP Networking]

jklaw91 <> wrote:

> I work for a software company which uses IE to generate short reports
> and print them. I am getting the following message if I try to print
> these types of reports:
>
> ==========================================
> An error has occured in the script on this page (!)
> Line: 78
> Char: 21
> Error: Access is denied
> Code: 0
> URL: res://IEPT.dll/pt_ie6_portrait.htm

The more I look into this, the more curious I get. I cannot find an
IEPT.DLL on my systems. A search on Google mentions IEPT.DLL only a few
times in the context of malware removal.

Where did this IEPT.DLL come from?

--
Robin Walker [MVP Networking]

Thanks for the reply. I am checking with our Dev group to determine
which portion of the code is affected. I will update this post as soon
as I have more info. Thanks again.

Robin Walker [MVP] wrote:
> jklaw91 <> wrote:
>
> > I work for a software company which uses IE to generate short reports
> > and print them. I am getting the following message if I try to print
> > these types of reports:
> >
> > ==========================================
> > An error has occured in the script on this page (!)
> > Line: 78
> > Char: 21
> > Error: Access is denied
> > Code: 0
> > URL: res://IEPT.dll/pt_ie6_portrait.htm
>
> The more I look into this, the more curious I get. I cannot find an
> IEPT.DLL on my systems. A search on Google mentions IEPT.DLL only a few
> times in the context of malware removal.
>
> Where did this IEPT.DLL come from?
>
> --
> Robin Walker [MVP Networking]
>

Scan a system that has iept.dll on it with HijackThis.
If it's listed in the 02-BHO section of the log and the
CLSID is {2686C435-9CB6-11C4-A78D-58954130FC95} then there is a
CoolWebSearch infestation. This variant is known as
" About-blank " and can be removed with AboutBuster :
http://www.majorgeeks.com/download4289.html

Confirm by entering the CLSID here: http://www.castlecops.com/CLSID.html


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============



jklaw91 wrote:
> Thanks for the reply. I am checking with our Dev group to determine
> which portion of the code is affected. I will update this post as soon
> as I have more info. Thanks again.
>
> Robin Walker [MVP] wrote:
>> jklaw91 <> wrote:
>>
>>> I work for a software company which uses IE to generate short reports
>>> and print them. I am getting the following message if I try to print
>>> these types of reports:
>>>
>>> ==========================================
>>> An error has occured in the script on this page (!)
>>> Line: 78
>>> Char: 21
>>> Error: Access is denied
>>> Code: 0
>>> URL: res://IEPT.dll/pt_ie6_portrait.htm
>> The more I look into this, the more curious I get. I cannot find an
>> IEPT.DLL on my systems. A search on Google mentions IEPT.DLL only a few
>> times in the context of malware removal.
>>
>> Where did this IEPT.DLL come from?
>>
>> --
>> Robin Walker [MVP Networking]
>>
>