Solution Found Now What?

I have used the Problem Reports and Solutions tool and under Solutions to
install it reports "No solution found". When I click Error is being
researched undet the Information about other problems I get another screen
with "See related problems". I look at the page that link brings up and find
Problem "Shuts down unexpectedly. Solution Status "Solution Flound". OK so
now what? I would really like to be able to use normal mode but so far can
only boot to safe mode. That seems to be preventing me from printing the
solution. Sort of a catch 22? Any help possible?

Thanks,

Jon