Solution - Outlook 2007 continuously asking for password on Vista

After much searching on these boards I've noticed that others were having
this problem: Outlook 2007 (and Windows Mail) would not save the password
for your e-mail account. I had the problem and noticed that many others did
as well. I have found a solution that worked for me.

KB290684 didn't work but got me thinking. I also saw some solutions talking
about Application Data settings in the registry. So I browsed and browsed
and browsed... I found a folder in
C:\users\(username)\AppData\Roaming\Microsoft\Prot ect that had the same
S-1-.... number that was mentioned in the KB article. So, being courageous
(and knowing I could get it back)I deleted the Protect folder (make sure it
goes to the recycle bin - it seems you can't move it to the desktop) and it
eventually regenerated itself and all is well with Outlook now. All
passwords are remembered.

I know this has been a frustration with many on Vista and I hope the
solution works for others. Perhaps if it does, this can be picked up by a
site like Outlook Tips and be published.

Hey Thundercell,

I wanted to say thank you for your solution which fixed my Vista/
Outlook 2007 password issue.
It's a good thing for us Microsoft users that there are people like
yourself out there willing to blow up their O.S. in order to resolve a
problem that Microsoft is apprently ignoring.
My nomination for the "Cojones Grande" I.T. award (for this week at
least) goes to you!!!

On Jul 8, 11:56 pm, Thundercell
<Thunderc...@discussions.microsoft.com> wrote:
> After much searching on these boards I've noticed that others were having
> this problem: Outlook 2007 (and Windows Mail) would not save the password
> for your e-mail account. I had the problem and noticed that many others did
> as well. I have found a solution that worked for me.
>
> KB290684 didn't work but got me thinking. I also saw some solutions talking
> about Application Data settings in the registry. So I browsed and browsed
> and browsed... I found a folder in
> C:\users\(username)\AppData\Roaming\Microsoft\Prot ect that had the same
> S-1-.... number that was mentioned in the KB article. So, being courageous
> (and knowing I could get it back)I deleted the Protect folder (make sure it
> goes to the recycle bin - it seems you can't move it to the desktop) and it
> eventually regenerated itself and all is well with Outlook now. All
> passwords are remembered.
>
> I know this has been a frustration with many on Vista and I hope the
> solution works for others. Perhaps if it does, this can be picked up by a
> site like Outlook Tips and be published.