[SOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)

Hi,

This is an old bug showing up again. Although the official solution
involves reinstalling the framework after manipulating the registry with the
installer cleanup tool, there's a much simpler way to fix this:

1. Instead of using Windows Update, download the KB928366 package from here:
http://www.microsoft.com/downloads/d...displaylang=en
Do not install yet.

2. Download the .Net framework 1.1 redistributable package from here
http://www.microsoft.com/downloads/d...7-034d1e7cf3a3

3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of
your choice. You should get the following files:
netfx.msi
install.exe
InstMsi.exe
InstMsiW.exe
netfx1.cab

4. Launch the KB928366 installer. It will soon complain that it can find the
installation CD-ROM (don't ask me why). Browse to the folder where you
unpacked the dotnetfx files.

That's it.

This procedure can be applied to any similar situation regarding .Net
framework updates. I'm using it since years (that is, since this Windows
Update bug exists).

Good luck.

--
Patrick Philippot - Microsoft MVP
MainSoft Consulting Services
www.mainsoft.fr

Patrick Philippot wrote:
> 4. Launch the KB928366 installer. It will soon complain that it can
> find

that it *can't* find

--
Patrick Philippot - Microsoft MVP
MainSoft Consulting Services
www.mainsoft.fr

Ok Patrick,

It complains, but with another message :
"Le correctif de mise à jour ne peut pas être installé par le service
Windows Installer car le programme qui doit être mis à jour est peut-être
introuvable ou le correctif de mise à jour est peut-être destiné à une autre
version du programme.Vérifiez que le programme que vous voulez mettre à jour
se trouve sur votre ordinateur et que vous disposez du correctif de mise à
jour correct."

And I Can't browse any folder.

Thanks for another good idea.

Mouspi



"Patrick Philippot" <> a écrit dans le
message de news: ...
> Patrick Philippot wrote:
>> 4. Launch the KB928366 installer. It will soon complain that it can
>> find
>
> that it *can't* find
>
> --
> Patrick Philippot - Microsoft MVP
> MainSoft Consulting Services
> www.mainsoft.fr
>
>
>

mouspi wrote:
> It complains, but with another message :
> "Le correctif de mise à jour ne peut pas être installé par le service
> Windows Installer car le programme qui doit être mis à jour est
> peut-être introuvable ou le correctif de mise à jour est peut-être
> destiné à une autre version du programme.Vérifiez que le programme
> que vous voulez mettre à jour se trouve sur votre ordinateur et que
> vous disposez du correctif de mise à jour correct."
>
> And I Can't browse any folder.

This is apparently a different situation. You probably need to
repair/reinstall the framework by running dotnetfx.exe again. IMHO, in your
case, the KB installer is looking for registry entries related to the .Net
framework 1.1 and it didn't find them.

--
Patrick Philippot - Microsoft MVP
MainSoft Consulting Services
www.mainsoft.fr

Patrick,

It seems to work now :
- I ran dotnetfx.exe
-I downloaded SP1 then I applied the update KB928366, the way you told.

When I launched WindowsUpdate, it told me, that I had'nt any update to
install.

Thanks

Mouspi

"Patrick Philippot" <> a écrit dans le
message de news: ...
> mouspi wrote:
>> It complains, but with another message :
>> "Le correctif de mise à jour ne peut pas être installé par le service
>> Windows Installer car le programme qui doit être mis à jour est
>> peut-être introuvable ou le correctif de mise à jour est peut-être
>> destiné à une autre version du programme.Vérifiez que le programme
>> que vous voulez mettre à jour se trouve sur votre ordinateur et que
>> vous disposez du correctif de mise à jour correct."
>>
>> And I Can't browse any folder.
>
> This is apparently a different situation. You probably need to
> repair/reinstall the framework by running dotnetfx.exe again. IMHO, in
> your case, the KB installer is looking for registry entries related to the
> .Net framework 1.1 and it didn't find them.
>
> --
> Patrick Philippot - Microsoft MVP
> MainSoft Consulting Services
> www.mainsoft.fr
>
>
>

"Patrick Philippot" wrote:

> Hi,
>
> This is an old bug showing up again. Although the official solution
> involves reinstalling the framework after manipulating the registry with the
> installer cleanup tool, there's a much simpler way to fix this:
>
> 1. Instead of using Windows Update, download the KB928366 package from here:
> http://www.microsoft.com/downloads/d...displaylang=en
> Do not install yet.
>
> 2. Download the .Net framework 1.1 redistributable package from here
> http://www.microsoft.com/downloads/d...7-034d1e7cf3a3
>
> 3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of
> your choice. You should get the following files:
> netfx.msi
> install.exe
> InstMsi.exe
> InstMsiW.exe
> netfx1.cab
>
> 4. Launch the KB928366 installer. It will soon complain that it can find the
> installation CD-ROM (don't ask me why). Browse to the folder where you
> unpacked the dotnetfx files.
>
> That's it.
>
> This procedure can be applied to any similar situation regarding .Net
> framework updates. I'm using it since years (that is, since this Windows
> Update bug exists).
>
> Good luck.
>
> --
> Patrick Philippot - Microsoft MVP
> MainSoft Consulting Services
> www.mainsoft.fr
>
> I have been consulting on this issue witha microsoft windows support'professional' since july 12th! They tell me to reply to them with any concerns and it takes about 36 hrs to get a response..........I was told to download 'windows cleanup uitility' which i did......I removed (supposedly) all .Net Framework software i.e 1.1 AND 2.0 & reinstalled the 2.0 Redistributable Package as instructed..........in the windows cleanup utility it shows just the 2.0 however, in my "Add & Remove Programs" it shows the 1.1 .Net Framework plus 1.1 Hotfix (KB886903) & will not let me remove them for various reasons (but, there are no MB's showing) while the 2.0 shows 88.69 MB's ..........I have no idea what this is telling me, I have asked the so-called 'professional' and don't get an answer to my direct question!Bottom line is the 'Icon' is still on my screen asking me to install the Security Update & I can't do it nor can I get rid of the 'Icon'.........ny Windows One Care status when I first
turn it on shows only 'fair' because I haven't done the update & then changes to 'good' after I've clicked on a couple of screens..........it would seem to me the problem is I do not have 1.1 but rather 2.0 & was asked to install an update for the wrong .Net Framework!!

Sorry to be so long winded but I'm getting totally frustrated with
Microsoft! Any advice, many thanks.........p j
>
>

Hello Patrick,

Please tell me, do I need to do anything different if I have the same
problem but with Security Update for Microsoft .NET Framework, Version 2.0
(KB928365)?

Many thanks,
Kristina

--
www.technogenii.net
------------------------
"Each problem that I solved became a rule which served afterwards to solve
other problems." - Rene Descartes (1596 - 1650)



"Patrick Philippot" wrote:

> Hi,
>
> This is an old bug showing up again. Although the official solution
> involves reinstalling the framework after manipulating the registry with the
> installer cleanup tool, there's a much simpler way to fix this:
>
> 1. Instead of using Windows Update, download the KB928366 package from here:
> http://www.microsoft.com/downloads/d...displaylang=en
> Do not install yet.
>
> 2. Download the .Net framework 1.1 redistributable package from here
> http://www.microsoft.com/downloads/d...7-034d1e7cf3a3
>
> 3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of
> your choice. You should get the following files:
> netfx.msi
> install.exe
> InstMsi.exe
> InstMsiW.exe
> netfx1.cab
>
> 4. Launch the KB928366 installer. It will soon complain that it can find the
> installation CD-ROM (don't ask me why). Browse to the folder where you
> unpacked the dotnetfx files.
>
> That's it.
>
> This procedure can be applied to any similar situation regarding .Net
> framework updates. I'm using it since years (that is, since this Windows
> Update bug exists).
>
> Good luck.
>
> --
> Patrick Philippot - Microsoft MVP
> MainSoft Consulting Services
> www.mainsoft.fr
>
>
>
>

Hi Kristina,

> Please tell me, do I need to do anything different if I have the same
> problem but with Security Update for Microsoft .NET Framework,
> Version 2.0 (KB928365)?

I never had to fix a version 2.0 update but I think that this should work
the same way. In many cases, installing the KB package directly instead of
using Windows Update fixes installation problems. This applies to any KB
update (you just go to the details page for the update, you download the
package directly and most of the time, it works while WIndows Update refused
to install it).

For the .Net Framework 2.0, the number of files containes in dotnetfx.exe is
much higher and the installation a little bit more complex. But there's no
risk trying the 1.1 method.

Let us know if it works.

Best greetings from Paris.

--
Patrick Philippot - Microsoft MVP
MainSoft Consulting Services
www.mainsoft.fr

Please help me, I have told Microsoft Support about this problem and they
have just said that my problem has been solved and they are closing my case
file. Well it hasn't been solved at all and I still have an install shield
icon that wont go away.

I have downloaded the files you suggest and have extracted the dotnetfix
files. I have also downloaded and run the cleanup-x86 application from
previous advice on here.

However, when I run the installer (I presume you mean
NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to browse
for the extracted files either. The dreaded icon is still there. There is
still no KB928366 listed in my program files in the Control Panel.

I then tried to run dotnetfix.exe and it asked me if I wanted to install
..Net 1.1. I said I did, but it then told me it was unsuccessful.

Where do I go from here?

Michael



"Patrick Philippot" wrote:

> Hi,
>
> This is an old bug showing up again. Although the official solution
> involves reinstalling the framework after manipulating the registry with the
> installer cleanup tool, there's a much simpler way to fix this:
>
> 1. Instead of using Windows Update, download the KB928366 package from here:
> http://www.microsoft.com/downloads/d...displaylang=en
> Do not install yet.
>
> 2. Download the .Net framework 1.1 redistributable package from here
> http://www.microsoft.com/downloads/d...7-034d1e7cf3a3
>
> 3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of
> your choice. You should get the following files:
> netfx.msi
> install.exe
> InstMsi.exe
> InstMsiW.exe
> netfx1.cab
>
> 4. Launch the KB928366 installer. It will soon complain that it can find the
> installation CD-ROM (don't ask me why). Browse to the folder where you
> unpacked the dotnetfx files.
>
> That's it.
>
> This procedure can be applied to any similar situation regarding .Net
> framework updates. I'm using it since years (that is, since this Windows
> Update bug exists).
>
> Good luck.
>
> --
> Patrick Philippot - Microsoft MVP
> MainSoft Consulting Services
> www.mainsoft.fr
>
>
>
>

putnik wrote:
> Please help me, I have told Microsoft Support about this problem
> and they have just said that my problem has been solved and they
> are closing my case file. Well it hasn't been solved at all and I
> still have an install shield icon that wont go away.
>
> I have downloaded the files you suggest and have extracted the
> dotnetfix files. I have also downloaded and run the cleanup-x86
> application from previous advice on here.
>
> However, when I run the installer (I presume you mean
> NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to
> browse for the extracted files either. The dreaded icon is still
> there. There is still no KB928366 listed in my program files in the
> Control Panel.
>
> I then tried to run dotnetfix.exe and it asked me if I wanted to
> install .Net 1.1. I said I did, but it then told me it was
> unsuccessful.
>
> Where do I go from here?

Take what you need from the solution. If you don't have .NET Framework 2.0
installed - you don't need that part of the solution. Same for 3.0. If
you come to a instruction you cannot follow because you do not have referred
to file/registry entry - skip over it and consider it done. Don't dwell on
the parts you *don't* have - be concerned with the parts you do.


(1) You need to repair .NET Framework 1.1 - obliterating all remnants of it
and installing it/patching it fully.

How to troubleshoot Microsoft .NET Framework 1.1 installation issues
http://support.microsoft.com/kb/824643
- Unregister and then reregister Windows Installer (See article)

- Download/install/use:
http://www.microsoft.com/downloads/d...displaylang=en
- Manually remove and then reinstall the .NET Framework 1.1 (See Article)
For the articles below, follow the "IT professionals" link and find the
download for your OS.
- Download/Install http://support.microsoft.com/kb/867460/
- Download/Install http://support.microsoft.com/kb/886903/
- Download/Install http://support.microsoft.com/kb/928366/

Reboot as needed and at the end.

(2) You need to repair .NET Framework 2.0 - obliterating all remnants of it
and installing it/patching it fully.

How to troubleshoot Microsoft .NET Framework 2.0 installation issues
http://support.microsoft.com/kb/908077/
- Unregister and then reregister Windows Installer (See article)
- Manually remove and then reinstall the .NET Framework 2.0 (See Article)
For the articles below, follow the "IT professionals" link and find the
download for your OS.
- Download/Install http://support.microsoft.com/kb/917283/
- Download/Install http://support.microsoft.com/kb/922770/
- Download/Install http://support.microsoft.com/kb/928365/

Reboot as needed and at the end.

(3) You need to repair .NET Framework 3.0 - obliterating all remnants of it
and installing it/patching it fully.

Unfortunately - there is no particular article pertaining to .NET Framework
3.0 that I could find. I have not had issues, however, just going into the
Control Panel --> Add or Remove Programs and just locating/removing it and
its patches. I suggest you do the same and then reboot...

Download/install using this distributable package:
http://www.microsoft.com/downloads/d...displaylang=en

Reboot as needed and at the end.

(4) Cleanup your updates system...

Get Dial-a-Fix:
http://wiki.djlizard.net/Dial-a-fix

Use its options to fix:
- Windows Installer
- Windows Update
- All the Registration Center options

Turn off the "Empty System32\Catroot 2"
Do NOT do "Flush SoftwareDistribution".

Then click "GO"... May take a while.

Reboot when it is done...

(5) Visit http://windowsupdate.microsoft.com/ and scan for updates. Choose
the critical updates you need and install them. Do not bother getting
hardware updates (unless you happen to have some Microsoft hardware
installed) and "Optional Updates" are *usually* just what the name infers -
but feel free to see if you want any of the "Optional" ones.

(6) Come back here and let us know how you came out...


This has now come to light from a poster (Ray&Fran) and should be noted:

Got everything installed but KB928367? This is caused by corrupted
..NET Framework 1.0 components. Simply hide the incorrect update...

1. Open IE and go to the Windows Update site directly:
http://www.windowsupdate.com
2. Click "Custom Install" to scan your system (Not Express Install).
3. After it finishes, please unclick the incorrect update.
(Uncheck the box next to it.)
4. Choose "Don't show this update again"
(Check the box next to that under the update itself.)
5. Scan the computer again to check the result.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html