Some updates not downloading (Error: 80200010)

I just bought a new computer, installed with Vista Home Premium SP1. I've
been able to install most updates, but I keep getting Error 80200010 when I
try to install the rest. Even though Windows Update says they're available to
be installed, I don't think they're downloading. When I go to Event Viewer
and check the entries for the Windows Update Client, it never says these
updates are ready to be installed. What can I do to fix this?

Hello Zoe,

Did you try Vista Help?...

<http://windowshelp.microsoft.com/Windows/en-US/Help/997acbce-1e7f-4526-997a-a1ac82bfe90b1033.mspx>

<http://www.fermu.com/content/view/197/37/lang,us/>

Support MS08-061 – Important 0x80200010
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
support calls that are associated with security updates.


Good luck

-=-

<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=43230 81d-4445-4b37-9921-e1195fbd59ab&mid=4323081d-4445-4b37-9921-e1195fbd59ab>






"joejohnbob" wrote:

>
> I am getting the following error when trying to install any windows
> update from redistributable files: "Setup Error - Access is denied",
> then once "ok" is clicked "Setup Error - installation did not complete"
>
> This happens for nearly any update file, but for example -
> http://www.microsoft.com/downloads/details.aspx?familyid=7718bf14-c26c->


"Zoe" wrote:

> I just bought a new computer, installed with Vista Home Premium SP1. I've
> been able to install most updates, but I keep getting Error 80200010 when I
> try to install the rest. Even though Windows Update says they're available to
> be installed, I don't think they're downloading. When I go to Event Viewer
> and check the entries for the Windows Update Client, it never says these
> updates are ready to be installed. What can I do to fix this?

Yeah, I checked Vista Help when I first got the error, but that wasn't really
helpful. I don't think it is a problem with BITS, since some updates do
download and there's no problem with my Internet connection. (I installed
most of Tuesday's updates yesterday.) It's just certain updates that aren't
downloading (KB955020, KB955519, KB950124, KB940157, and KB915597).


"Engel" wrote:

> Hello Zoe,
>
> Did you try Vista Help?...
>
> <http://windowshelp.microsoft.com/Windows/en-US/Help/997acbce-1e7f-4526-997a-a1ac82bfe90b1033.mspx>
>
> <http://www.fermu.com/content/view/197/37/lang,us/>
>
> Support MS08-061 – Important 0x80200010
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
> support calls that are associated with security updates.
>
>
> Good luck
>
> -=-
>
> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=43230 81d-4445-4b37-9921-e1195fbd59ab&mid=4323081d-4445-4b37-9921-e1195fbd59ab>
>
>
>
>
>
>
> "joejohnbob" wrote:
>
> >
> > I am getting the following error when trying to install any windows
> > update from redistributable files: "Setup Error - Access is denied",
> > then once "ok" is clicked "Setup Error - installation did not complete"
> >
> > This happens for nearly any update file, but for example -
> > http://www.microsoft.com/downloads/details.aspx?familyid=7718bf14-c26c->
>
>
> "Zoe" wrote:
>
> > I just bought a new computer, installed with Vista Home Premium SP1. I've
> > been able to install most updates, but I keep getting Error 80200010 when I
> > try to install the rest. Even though Windows Update says they're available to
> > be installed, I don't think they're downloading. When I go to Event Viewer
> > and check the entries for the Windows Update Client, it never says these
> > updates are ready to be installed. What can I do to fix this?

You receive the error 0x80200010 when you try use the Windows Update Web
site or the Microsoft Update Web site to install updates
http://support.microsoft.com/kb/958047

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn't give any rights.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Zoe" <> wrote in message
news:952E8D1A-C751-4E67-A7D0-...
> Yeah, I checked Vista Help when I first got the error, but that wasn't
> really
> helpful. I don't think it is a problem with BITS, since some updates do
> download and there's no problem with my Internet connection. (I installed
> most of Tuesday's updates yesterday.) It's just certain updates that
> aren't
> downloading (KB955020, KB955519, KB950124, KB940157, and KB915597).
>
>
> "Engel" wrote:
>
>> Hello Zoe,
>>
>> Did you try Vista Help?...
>>
>> <http://windowshelp.microsoft.com/Windows/en-US/Help/997acbce-1e7f-4526-997a-a1ac82bfe90b1033.mspx>
>>
>> <http://www.fermu.com/content/view/197/37/lang,us/>
>>
>> Support MS08-061 - Important 0x80200010
>> Customers in the U.S. and Canada can receive technical support from
>> Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge
>> for
>> support calls that are associated with security updates.
>>
>>
>> Good luck
>>
>> -=-
>>
>> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=43230 81d-4445-4b37-9921-e1195fbd59ab&mid=4323081d-4445-4b37-9921-e1195fbd59ab>
>>
>>
>>
>>
>>
>>
>> "joejohnbob" wrote:
>>
>> >
>> > I am getting the following error when trying to install any windows
>> > update from redistributable files: "Setup Error - Access is denied",
>> > then once "ok" is clicked "Setup Error - installation did not complete"
>> >
>> > This happens for nearly any update file, but for example -
>> > http://www.microsoft.com/downloads/details.aspx?familyid=7718bf14-c26c->
>>
>>
>> "Zoe" wrote:
>>
>> > I just bought a new computer, installed with Vista Home Premium SP1.
>> > I've
>> > been able to install most updates, but I keep getting Error 80200010
>> > when I
>> > try to install the rest. Even though Windows Update says they're
>> > available to
>> > be installed, I don't think they're downloading. When I go to Event
>> > Viewer
>> > and check the entries for the Windows Update Client, it never says
>> > these
>> > updates are ready to be installed. What can I do to fix this?

Thanks! That seemed to do the trick.

"TaurArian" wrote:

> You receive the error 0x80200010 when you try use the Windows Update Web
> site or the Microsoft Update Web site to install updates
> http://support.microsoft.com/kb/958047
>
> --
>
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Disclaimer: The information has been posted "as is" with no warranties or
> guarantees and doesn't give any rights.
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "Zoe" <> wrote in message
> news:952E8D1A-C751-4E67-A7D0-...
> > Yeah, I checked Vista Help when I first got the error, but that wasn't
> > really
> > helpful. I don't think it is a problem with BITS, since some updates do
> > download and there's no problem with my Internet connection. (I installed
> > most of Tuesday's updates yesterday.) It's just certain updates that
> > aren't
> > downloading (KB955020, KB955519, KB950124, KB940157, and KB915597).
> >
> >
> > "Engel" wrote:
> >
> >> Hello Zoe,
> >>
> >> Did you try Vista Help?...
> >>
> >> <http://windowshelp.microsoft.com/Windows/en-US/Help/997acbce-1e7f-4526-997a-a1ac82bfe90b1033.mspx>
> >>
> >> <http://www.fermu.com/content/view/197/37/lang,us/>
> >>
> >> Support MS08-061 - Important 0x80200010
> >> Customers in the U.S. and Canada can receive technical support from
> >> Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge
> >> for
> >> support calls that are associated with security updates.
> >>
> >>
> >> Good luck
> >>
> >> -=-
> >>
> >> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=43230 81d-4445-4b37-9921-e1195fbd59ab&mid=4323081d-4445-4b37-9921-e1195fbd59ab>
> >>
> >>
> >>
> >>
> >>
> >>
> >> "joejohnbob" wrote:
> >>
> >> >
> >> > I am getting the following error when trying to install any windows
> >> > update from redistributable files: "Setup Error - Access is denied",
> >> > then once "ok" is clicked "Setup Error - installation did not complete"
> >> >
> >> > This happens for nearly any update file, but for example -
> >> > http://www.microsoft.com/downloads/details.aspx?familyid=7718bf14-c26c->
> >>
> >>
> >> "Zoe" wrote:
> >>
> >> > I just bought a new computer, installed with Vista Home Premium SP1.
> >> > I've
> >> > been able to install most updates, but I keep getting Error 80200010
> >> > when I
> >> > try to install the rest. Even though Windows Update says they're
> >> > available to
> >> > be installed, I don't think they're downloading. When I go to Event
> >> > Viewer
> >> > and check the entries for the Windows Update Client, it never says
> >> > these
> >> > updates are ready to be installed. What can I do to fix this?
>
>
>