How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602
1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527
2. You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.
How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093
3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to
http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.
===========================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Dattron wrote:
> I restarted the OSE service but it does not help. All the other updates
> install fine. Just the office 2003 related updates fail the installation
> process. The only Office product I have is Outlook 2003 installed from the
> stand alone retail box.
>
> Oany other thoughts? I really want to get the junk email filters updated.
>
> thx dattron
>
>
> "Lost in Translation" wrote:
>
>> Hi,
>>
>> restart the service "Office Source Engine" and try again.
>> regards
>>
>> "Dattron" wrote:
>>
>>>
>>> -------------------------------------------------------
>>> Failed: 5 updates
>>> Error(s) found:
>>> Code 80070643 Ger help
>>>
>>> Office 2003 (5)
>>> Security Update for Microsoft Office 2003 (KB945432) Inportant
>>> Security Update for Microsoft Office Outlook 2003 (KB945432) Inportant
>>> Security Update for Office 2003 (KB945185) Inportant
>>> Update for Microsoft Office Outlook 2003 Junk Email Filter (KB947944)
>>> Inportant
>>> Update for Outlook 2003 (KB943649) Inportant
>>>
>>> -----------------------------------------------------
>>>
>>> Any thoughts to get these updates to install not other (Vista 32
>>> Business
>>> Full Retail) updates exibit this problem.
>>>
>>> thx dattron