Sony Movie Studio software cannot be downloaded

Last week my computer was re-energized by a Nerds on Site technician
and ever since I've been unable to download software (in particular
Sony Movie Studio) because my computer tells me the Windows Installe
Service is improperly installed. My Nerd seems reluctant to follow u
with corrective service
I am a complete techno-luddite, having lived and functioned in basi
English for more than 75 years. I probably should not even own
computer, but if anyone out there chooses to respond to my plea, I ca
assure them that there is not such thing as over-simplification as fa
as I'm concerned

--
barryG

barryG wrote:

>
> Last week my computer was re-energized by a Nerds on Site technician,
> and ever since I've been unable to download software (in particular,
> Sony Movie Studio) because my computer tells me the Windows Installer
> Service is improperly installed. My Nerd seems reluctant to follow up
> with corrective service.
> I am a complete techno-luddite, having lived and functioned in basic
> English for more than 75 years. I probably should not even own a
> computer, but if anyone out there chooses to respond to my plea, I can
> assure them that there is not such thing as over-simplification as far
> as I'm concerned.

I would be very insistent that you "Nerd" fix what s/he broke. Call his/her
supervisor.

Otherwise, you can try some Windows Installer fixes:

Resolving problems with the Windows installer -
http://www.rickrogers.org/fixes.htm#Installation

Clean Up MSI (Windows Installer) -
http://support.microsoft.com/default...b;en-us;290301

Other than that, I can't really comment since I have no idea what the
"re-energizing" consisted of.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

"Malke" <> wrote in message
news:%...
> barryG wrote:
>
>>
>> Last week my computer was re-energized by a Nerds on Site technician,
>> and ever since I've been unable to download software (in particular,
>> Sony Movie Studio) because my computer tells me the Windows Installer
>> Service is improperly installed. My Nerd seems reluctant to follow up
>> with corrective service.
>> I am a complete techno-luddite, having lived and functioned in basic
>> English for more than 75 years. I probably should not even own a
>> computer, but if anyone out there chooses to respond to my plea, I can
>> assure them that there is not such thing as over-simplification as far
>> as I'm concerned.
>

Report them to the BBB.
Most of the dimwits you see here falling over their own dumass responses get
their knowledge from here.
Half the questions here come from idiots looking for answers they then
"charge for".
It's why I tell 'em where to get off.

Sorry, but you gotta report them.
They'll fix it lickity-split after that.

Also...hold the check untill repairs are fully complete.
They will lie to your face.

Nerds are morons.