You need to install the sound drivers.
Go to the website of the sound card/computer manufacturer and get the latest
sound drivers for your operating system.
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org
"trisha!?" <> wrote in message
news:8B1FBC08-DCBA-4CF3-908A-...
> Hi all,
>
> This has been the first time I've turned on my laptop and have no usual
> sounds; whenever a program is supposed to make a sound, like when someone
> sends me an instant message, I hear a brief "beep" noise. When I tried to
> open the volume control, it said, "There are no active mixer devices
> available. This program will now close."
> I don't know what it means!
> Any help would be appreciated.