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Sound notification

 
 
Pierre-Richard
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      09-16-2007
Hello,
I'm using Win Live Messenger 8.5 1288.816 (german), downloaded among Win
Live Toolbar, and Win Live Mail, with the new Windows Live Suite a few days
ago. I noticed that there is no sound by incoming mail notification (even in
Live Mail), tough this is checkmarked in the options.
Has anybody an idea?
Thanks
Pierre-Richard
 
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AA - MSFT
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      09-18-2007
Hi Pierre-Richard,

Can you please do the following:
Go to Tools -> Options -> Alerts and Sounds tab
In the sounds section, select the check box for New Mail
Also actually click on that row (New Mail)
At the bottom, next to the Browse button, you will see the actual sound file
selected
Click on the play button

Are you able to hear the sound?

Please let me know.

Thanks,
AA - MSFT




"Pierre-Richard" wrote:

> Hello,
> I'm using Win Live Messenger 8.5 1288.816 (german), downloaded among Win
> Live Toolbar, and Win Live Mail, with the new Windows Live Suite a few days
> ago. I noticed that there is no sound by incoming mail notification (even in
> Live Mail), tough this is checkmarked in the options.
> Has anybody an idea?
> Thanks
> Pierre-Richard

 
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Pierre-Richard
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Posts: n/a

 
      09-18-2007
Hello,
I did this test before posting here, yes, I can hear the sound. I noticed
that the build of windows live mail I use is 12.0.1184 It came with the
windows live suite beta 2.0. This build of Windows live mail has a known
sound issue. Could this be a reason? There is a new version of Windows live
mail, where the problem is solved but only for all english markets

"AA - MSFT" wrote:

> Hi Pierre-Richard,
>
> Can you please do the following:
> Go to Tools -> Options -> Alerts and Sounds tab
> In the sounds section, select the check box for New Mail
> Also actually click on that row (New Mail)
> At the bottom, next to the Browse button, you will see the actual sound file
> selected
> Click on the play button
>
> Are you able to hear the sound?
>
> Please let me know.
>
> Thanks,
> AA - MSFT
>
>
>
>
> "Pierre-Richard" wrote:
>
> > Hello,
> > I'm using Win Live Messenger 8.5 1288.816 (german), downloaded among Win
> > Live Toolbar, and Win Live Mail, with the new Windows Live Suite a few days
> > ago. I noticed that there is no sound by incoming mail notification (even in
> > Live Mail), tough this is checkmarked in the options.
> > Has anybody an idea?
> > Thanks
> > Pierre-Richard

 
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