Sound volume decreases.

Hi,

My wifes laptop ( Vista home premium) has suddenly developed a problem
with the sound volume. Every time she boots up,the volume has decreased
slightly and then decreases further when she boots again next time.
It has worked OK for nearly one year now but just developed this problem
a few days ago following MS updates.
Any advice to correct this would be very much appreciated.

Thanks
--
Regards,
Geordie
(Remove PROP to crash spam)

The Volume Down Button on the laptop
Could it be stuck?
Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - www.SBITS.Biz
Question or Second Opinion - www.PersonalITConsultant.com
Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


"Geordie" <> wrote in message
news:...
>
> Hi,
>
> My wifes laptop ( Vista home premium) has suddenly developed a problem
> with the sound volume. Every time she boots up,the volume has decreased
> slightly and then decreases further when she boots again next time.
> It has worked OK for nearly one year now but just developed this problem
> a few days ago following MS updates.
> Any advice to correct this would be very much appreciated.
>
> Thanks
> --
> Regards,
> Geordie
> (Remove PROP to crash spam)

In article <2C87F425-E243-433B-9DBA->,
says...
>
> The Volume Down Button on the laptop
> Could it be stuck?
> Russ

Hi,

Thanks for your reply, unfortunately no.
It has now started to decrease when she is just playing cards or reading
emails.She only uses the lappy for banking,emails & reading the morning
newspaper,hardly ever into multimedia type stuff.

--
Regards,
Geordie
(Remove PROP to crash spam)

Almost Sounds like a Thermal Issue with the sound board
Does the sound ever Increase Back?
(While the PC is on)
or do you have to shut down the Laptop
let it cool down and start up and get sound back?

Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - www.SBITS.Biz
Question or Second Opinion - www.PersonalITConsultant.com
Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


"Geordie" <> wrote in message
news:...
> In article <2C87F425-E243-433B-9DBA->,
> says...
>>
>> The Volume Down Button on the laptop
>> Could it be stuck?
>> Russ
>
> Hi,
>
> Thanks for your reply, unfortunately no.
> It has now started to decrease when she is just playing cards or reading
> emails.She only uses the lappy for banking,emails & reading the morning
> newspaper,hardly ever into multimedia type stuff.
>
> --
> Regards,
> Geordie
> (Remove PROP to crash spam)

In article <#>,
says...
>
> Almost Sounds like a Thermal Issue with the sound board
> Does the sound ever Increase Back?
> (While the PC is on)
> or do you have to shut down the Laptop
> let it cool down and start up and get sound back?
>
> Russ

Hi Russ,

No the sound never increases back on its own when the PC is on.
After several hours or a day, after startup the sound is always slightly
lower than it was at shutdown & keeps decreasing, went from 26 to 14 in
a couple of minutes

Thanks
--
Regards,
Geordie
(Remove PROP to crash spam)

Ok So over night
does the sound restore back to normal?

My Point is it sounds like it may be Thermal issue
meaning when it gets warm the sound dies.

If over night the sound comes back
and the sound goes away after time it's on during the day
this would be my suspicion.
Is this PC under warranty by chance?
(I know probably not)

However you can try a device like this as a test
http://www.dealextreme.com/details.dx/sku.8978

Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - www.SBITS.Biz
Question or Second Opinion - www.PersonalITConsultant.com
Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


"Geordie" <> wrote in message
news:...
> In article <#>,
> says...
>>
>> Almost Sounds like a Thermal Issue with the sound board
>> Does the sound ever Increase Back?
>> (While the PC is on)
>> or do you have to shut down the Laptop
>> let it cool down and start up and get sound back?
>>
>> Russ
>
> Hi Russ,
>
> No the sound never increases back on its own when the PC is on.
> After several hours or a day, after startup the sound is always slightly
> lower than it was at shutdown & keeps decreasing, went from 26 to 14 in
> a couple of minutes
>
> Thanks
> --
> Regards,
> Geordie
> (Remove PROP to crash spam)

Here is a cheaper one even
http://www.dealextreme.com/details.dx/sku.22475
I've ordered things from them before
(So they are legit)

(However it is Chinese new year so it will be delayed a week or two)
Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - www.SBITS.Biz
Question or Second Opinion - www.PersonalITConsultant.com
Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


"Russ SBITS.Biz [SBS-MVP]" <> wrote in message
news:9FFA5E87-838E-43D7-BB4B-...
> Ok So over night
> does the sound restore back to normal?
>
> My Point is it sounds like it may be Thermal issue
> meaning when it gets warm the sound dies.
>
> If over night the sound comes back
> and the sound goes away after time it's on during the day
> this would be my suspicion.
> Is this PC under warranty by chance?
> (I know probably not)
>
> However you can try a device like this as a test
> http://www.dealextreme.com/details.dx/sku.8978
>
> Russ
>
> --
> Russell Grover - SBITS.Biz [SBS-MVP]
> MCP, MCPS, MCNPS, SBSC
> Microsoft Certified Small Business Specialist
> 24hr SBS Remote Support - www.SBITS.Biz
> Question or Second Opinion - www.PersonalITConsultant.com
> Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com
>
>
> "Geordie" <> wrote in message
> news:...
>> In article <#>,
>> says...
>>>
>>> Almost Sounds like a Thermal Issue with the sound board
>>> Does the sound ever Increase Back?
>>> (While the PC is on)
>>> or do you have to shut down the Laptop
>>> let it cool down and start up and get sound back?
>>>
>>> Russ
>>
>> Hi Russ,
>>
>> No the sound never increases back on its own when the PC is on.
>> After several hours or a day, after startup the sound is always slightly
>> lower than it was at shutdown & keeps decreasing, went from 26 to 14 in
>> a couple of minutes
>>
>> Thanks
>> --
>> Regards,
>> Geordie
>> (Remove PROP to crash spam)
>

In article <9FFA5E87-838E-43D7-BB4B->,
says...
>
> Ok So over night
> does the sound restore back to normal?
>
> My Point is it sounds like it may be Thermal issue
> meaning when it gets warm the sound dies.
>
Hi Russ,

No the sound does not return over night, it is at the level it was
during shutdown.

Since my last message,she has shutdown & rebooted a couple of times and
everything was back at normal which I hope stays that way !
Perhaps it is thermal related, time will tell and it is just inside the
warranty period.

Thanks for your help & patience

Fingers crossed for the next few days !!

--
Regards,
Geordie
(Remove PROP to crash spam)

Defiantly Start the Support Ticket
NOW!
Before you forget
Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - www.SBITS.Biz
Question or Second Opinion - www.PersonalITConsultant.com
Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


"Geordie" <> wrote in message
news:...
> In article <9FFA5E87-838E-43D7-BB4B->,
> says...
>>
>> Ok So over night
>> does the sound restore back to normal?
>>
>> My Point is it sounds like it may be Thermal issue
>> meaning when it gets warm the sound dies.
>>
> Hi Russ,
>
> No the sound does not return over night, it is at the level it was
> during shutdown.
>
> Since my last message,she has shutdown & rebooted a couple of times and
> everything was back at normal which I hope stays that way !
> Perhaps it is thermal related, time will tell and it is just inside the
> warranty period.
>
> Thanks for your help & patience
>
> Fingers crossed for the next few days !!
>
> --
> Regards,
> Geordie
> (Remove PROP to crash spam)

boy my spell checker changed that word didn't it LOL
Yes please submit a support ticket with your support.
Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Microsoft Certified Small Business Specialist
24hr SBS Remote Support - www.SBITS.Biz
Question or Second Opinion - www.PersonalITConsultant.com
Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com


"Russ SBITS.Biz [SBS-MVP]" <> wrote in message
news:...
> Defiantly Start the Support Ticket
> NOW!
> Before you forget
> Russ
>
> --
> Russell Grover - SBITS.Biz [SBS-MVP]
> MCP, MCPS, MCNPS, SBSC
> Microsoft Certified Small Business Specialist
> 24hr SBS Remote Support - www.SBITS.Biz
> Question or Second Opinion - www.PersonalITConsultant.com
> Free Trial Microsoft Online Services - www.Microsoft-Online-Services.com
>
>
> "Geordie" <> wrote in message
> news:...
>> In article <9FFA5E87-838E-43D7-BB4B->,
>> says...
>>>
>>> Ok So over night
>>> does the sound restore back to normal?
>>>
>>> My Point is it sounds like it may be Thermal issue
>>> meaning when it gets warm the sound dies.
>>>
>> Hi Russ,
>>
>> No the sound does not return over night, it is at the level it was
>> during shutdown.
>>
>> Since my last message,she has shutdown & rebooted a couple of times and
>> everything was back at normal which I hope stays that way !
>> Perhaps it is thermal related, time will tell and it is just inside the
>> warranty period.
>>
>> Thanks for your help & patience
>>
>> Fingers crossed for the next few days !!
>>
>> --
>> Regards,
>> Geordie
>> (Remove PROP to crash spam)
>