Mary wrote:
> The start menu does not work, can't open explorer, right
> click to obtain properties, can't get to control panel,
> can't shut down properly. Can open Word, QUicken and some
> programs. Any ideas. Wished that we had not installed.
> AOL instant messager may have been running in the
> background at installation.
AOL and programs running, along with spyware and other malware, ie an
improperly prepared system is a good recipe for SP2 upgrade not working.
Remove SP2, hope it removes ok, properly prepare the system and try again:
How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?id=875350
Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm
Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx
Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx
The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783
Using programs and hardware with Service Pack 2 (SP2)
http://support.microsoft.com/default...h;ln;xpsp2swhw
Programs that may behave differently in Windows XP Service Pack 2
http://support.microsoft.com/?id=884130
If running Office 2003 make sure you have the latest Service Pack
http://office.microsoft.com/home/default.aspx
Changes to Functionality in Microsoft Windows XP Service Pack 2
http://www.microsoft.com/technet/pro.../sp2chngs.mspx
Windows XP Service Pack 2: What's New for Internet Explorer and Outlook
Express
http://www.microsoft.com/windowsxp/s...eoverview.mspx
Windows XP Service Pack 2 Support Center
http://support.microsoft.com/default...S;windowsxpsp2
Free Technical Support for SP2
http://support.microsoft.com/default...doffer80&sd=GN
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