SP-2 failure

When I download and install the SP-2 update my computer , it gets stuck in a
reboot cycle. I've restored my computer 2 times and when I download and
install the SP-2 update I get caught in the reboot cycle. I've tried system
restore and " last known configuraation to work"in safe mode but it won't
restore. I'm using XP. Any help would be appreciated.

Farlo <> wrote:

> When I download and install the SP-2 update my computer , it gets
> stuck in a reboot cycle. I've restored my computer 2 times and when
> I download and install the SP-2 update I get caught in the reboot
> cycle. I've tried system restore and " last known configuraation to
> work"in safe mode but it won't restore. I'm using XP.

Is any reason given for the reboot? Any blue screen messages?

Another possibility is that one of your auto-start applications or services
is causing a DEP exception. If possible, disable all third-party auto-start
stuff using msconfig before attempting the SP2 update. Then you can
re-enable them one by one after getting SP2 up and running in a clean-boot
situation.

Other things to check are that, before applying SP2, you have updated the
system BIOS, and motherboard chipset drivers, and video and audio drivers,
to their latest versions.

--
Robin Walker [MVP Networking]