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SP 3 is a trap

 
 
DiamondC
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      05-16-2008
Did everything that Microsoft said to do and downloaded alright but the same
thing happens when it reboots. Can only go into safe mode and have to Restore.
My system still doesn't respond properly and has gotten sluggish.


 
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PA Bear [MS MVP]
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      05-16-2008
Continual reboots or can only boot into Safe Mode after installing WinXP
SP3?

See
http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
[WinXP SP3]."

Some workarounds:

• Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.

• After booting into Safe Mode:

Start | Run | (copy/paste) sc config intelppm start= disabled | OK | Reboot
into normal (Windows) mode.

Other references:

http://aumha.net/viewtopic.php?p=187790#p187790

http://www.theregister.co.uk/2008/05...boots_crashes/


http://www.computerworld.com/action/...icleId=9084418

• You receive a “Stop 0x0000007E” error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com/kb/888372

• Unsupported Sysprep scenarios:
http://support.microsoft.com/kb/828287

• HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
0x0000007E [after installing WinXP SP3]
http://h10025.www1.hp.com/ewfrf/wc/g...en&lc=en&cc=us

========================================

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


DiamondC wrote:
> Did everything that Microsoft said to do and downloaded alright but the
> same
> thing happens when it reboots. Can only go into safe mode and have to
> Restore. My system still doesn't respond properly and has gotten sluggish.


 
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Shenan Stanley
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Posts: n/a

 
      05-16-2008
DiamondC wrote:
> Did everything that Microsoft said to do and downloaded alright but
> the same thing happens when it reboots. Can only go into safe mode
> and have to Restore. My system still doesn't respond properly and
> has gotten sluggish.


Windows XP SP3 (not just SP3 - that does not really accurately describe what
it is you are *likely* to be talking about...) is not a trap. Perhaps your
system has something about it that is making it difficult for you to
install - but not sure how that qualifies anything as a trap...

When you say "Did everything that Microsoft said to do" --> what does that
mean? Does it include everything here (including the free technical support
link for SP3 exclusively at the end?):

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/downlo...1/relnotes.htm

Key things to note:

Internet Explorer:
"If you have installed Windows Internet Explorer 7 or a beta version of
Internet Explorer 8, and then install Windows XP SP3, you cannot uninstall
Internet Explorer. To avoid this, ensure Internet Explorer 7 or a beta
version of Internet Explorer 8 is not installed before installing Windows XP
SP3. If you have already encountered this issue, uninstall Windows XP SP3,
uninstall Internet Explorer, and then reinstall Windows XP SP3."

Windows XP Media Center Edition 2002:
"If you install Windows XP SP3 on a computer running Windows XP Media Center
Edition 2002 with SP1, Windows XP Media Center Edition may malfunction. To
avoid this, install Windows XP SP2 before you install Windows XP SP3. If
this issue has already occurred, uninstall Windows XP SP3, install Windows
XP SP2, and then reinstall Windows XP SP3."

It seems some people are unable to get further updates after installing
SP3... Seems some have experienced a symptom similar to doing a repair
installation on Windows XP - and the same fix seems to work for them for
that...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144

Some people experience an "endless reboot" issue...

From PA Bear [MS MVP]:
Workarounds:

1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.
2. After booting into Safe Mode:
Start --> Run --> (copy/paste)
sc config intelppm start= disabled
--> OK --> Reboot into normal (Windows) mode.

Other references include:
.. http://aumha.net/viewtopic.php?p=187790#p187790
..
http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
.. http://www.theregister.co.uk/2008/05...boots_crashes/
..
http://www.computerworld.com/action/...icleId=9084418
.. You receive a "Stop 0x0000007E" error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com/kb/888372


A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/def...3&gprid=522131

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


 
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