SP1 and Fingerprint Scanner

I just installed SP1 on my Sony Vaio laptop (Vista Business Edition) and
everything is working right.. except the fingerprint scanner.

I can no longer "single swipe" a fingerprint to get me past BIOS AND into
Windows. It always stops at the Windows Login screen, forcing me to click a
username and swipe again (or manually type in domain password).

In Protector Suite QL Control Center, I verified the following items are
checked: "Allow to bypass windows login" and "allow power on security single
sign-on" .

I upgraded to latest version of Protector Suite QL (5.80) and device driver
for the UPEK biometric scanner (1.9.2.111) - no difference.

Anyone else have this issues? I could single-swipe to login to BIOS and
Windows before the SP1 upgrade.

Sabian Smith wrote:
> I just installed SP1 on my Sony Vaio laptop (Vista Business Edition) and
> everything is working right.. except the fingerprint scanner.
>
> I can no longer "single swipe" a fingerprint to get me past BIOS AND
> into Windows. It always stops at the Windows Login screen, forcing me to
> click a username and swipe again (or manually type in domain password).
>
> In Protector Suite QL Control Center, I verified the following items are
> checked: "Allow to bypass windows login" and "allow power on security
> single sign-on" .
>
> I upgraded to latest version of Protector Suite QL (5.80) and device
> driver for the UPEK biometric scanner (1.9.2.111) - no difference.
>
> Anyone else have this issues? I could single-swipe to login to BIOS and
> Windows before the SP1 upgrade.

Sabian

look at the related thread "UPEK driver on my system..." in this
newsgroup. the update seems to have worked for David.

occam wrote:
> Sabian Smith wrote:
>> I just installed SP1 on my Sony Vaio laptop (Vista Business Edition)
>> and everything is working right.. except the fingerprint scanner.
>>
>> I can no longer "single swipe" a fingerprint to get me past BIOS AND
>> into Windows. It always stops at the Windows Login screen, forcing me
>> to click a username and swipe again (or manually type in domain
>> password).
>>
>> In Protector Suite QL Control Center, I verified the following items
>> are checked: "Allow to bypass windows login" and "allow power on
>> security single sign-on" .
>>
>> I upgraded to latest version of Protector Suite QL (5.80) and device
>> driver for the UPEK biometric scanner (1.9.2.111) - no difference.
>>
>> Anyone else have this issues? I could single-swipe to login to BIOS
>> and Windows before the SP1 upgrade.
>
> Sabian
>
> look at the related thread "UPEK driver on my system..." in this
> newsgroup. the update seems to have worked for David.
If you mean me, the updated driver only gives me access to SP1 in
Windows Update. As of this writing, I haven't yet INSTALLED SP1. I'm
still reading comments about issues before I let SP1 load.

Dave

David wrote:
> occam wrote:
>> Sabian Smith wrote:
>>> I just installed SP1 on my Sony Vaio laptop (Vista Business Edition)
>>> and everything is working right.. except the fingerprint scanner.
>>>
>>> I can no longer "single swipe" a fingerprint to get me past BIOS AND
>>> into Windows. It always stops at the Windows Login screen, forcing me
>>> to click a username and swipe again (or manually type in domain
>>> password).
>>>
>>> In Protector Suite QL Control Center, I verified the following items
>>> are checked: "Allow to bypass windows login" and "allow power on
>>> security single sign-on" .
>>>
>>> I upgraded to latest version of Protector Suite QL (5.80) and device
>>> driver for the UPEK biometric scanner (1.9.2.111) - no difference.
>>>
>>> Anyone else have this issues? I could single-swipe to login to BIOS
>>> and Windows before the SP1 upgrade.
>>
>> Sabian
>>
>> look at the related thread "UPEK driver on my system..." in this
>> newsgroup. the update seems to have worked for David.
> If you mean me, the updated driver only gives me access to SP1 in
> Windows Update. As of this writing, I haven't yet INSTALLED SP1. I'm
> still reading comments about issues before I let SP1 load.
>

Hi Dave - yes I meant you. I'm a bit puzzled - how did Sabian manage
even to download SP1 without the UPEK upgrade (unless... it is the full
version, not the Windows Update release.). Hmm..

As i mentioned, I upgraded to the latest UPEK device driver from the UPEK
website (1.9.2.111). I did use the stand alone SP1 upgrade as it still
wasnt offered (possibly due to the Sigmatel driver on my laptop). I still
cannot do the single-swipe login to Windows.. I emailed Protector Suite QL
support to see if this is a known issue

Sabian

"occam" <> wrote in message
news:...
> David wrote:
>> occam wrote:
>>> Sabian Smith wrote:
>>>> I just installed SP1 on my Sony Vaio laptop (Vista Business Edition)
>>>> and everything is working right.. except the fingerprint scanner.
>>>>
>>>> I can no longer "single swipe" a fingerprint to get me past BIOS AND
>>>> into Windows. It always stops at the Windows Login screen, forcing me
>>>> to click a username and swipe again (or manually type in domain
>>>> password).
>>>>
>>>> In Protector Suite QL Control Center, I verified the following items
>>>> are checked: "Allow to bypass windows login" and "allow power on
>>>> security single sign-on" .
>>>>
>>>> I upgraded to latest version of Protector Suite QL (5.80) and device
>>>> driver for the UPEK biometric scanner (1.9.2.111) - no difference.
>>>>
>>>> Anyone else have this issues? I could single-swipe to login to BIOS and
>>>> Windows before the SP1 upgrade.
>>>
>>> Sabian
>>>
>>> look at the related thread "UPEK driver on my system..." in this
>>> newsgroup. the update seems to have worked for David.
>> If you mean me, the updated driver only gives me access to SP1 in Windows
>> Update. As of this writing, I haven't yet INSTALLED SP1. I'm still
>> reading comments about issues before I let SP1 load.
>>
>
> Hi Dave - yes I meant you. I'm a bit puzzled - how did Sabian manage even
> to download SP1 without the UPEK upgrade (unless... it is the full
> version, not the Windows Update release.). Hmm..

We are very interested in analyzing and solving your SSO problem since
we haven't encountered similar problems during our tests of our PS QL
software neither on Vista nor on Vista SP1.

Please contact our support via
http://www.upek.com/support/customersupport/form/ if you haven't done
this already.

Thanks.

Best regards,
--
Petr Novak, UPEK Inc.


--
novakpe

novakpe wrote:
> We are very interested in analyzing and solving your SSO problem since
> we haven't encountered similar problems during our tests of our PS QL
> software neither on Vista nor on Vista SP1.
>
> Please contact our support via
> http://www.upek.com/support/customersupport/form/ if you haven't done
> this already.
>
> Thanks.
>
> Best regards,
> --
> Petr Novak, UPEK Inc.
>
>
>
I've logged in numerous times with the ".111" version and have no
trouble with SP1, using the fingerprint reader.