Candice;
If you have SP-1 or SP-1a installed, you do not need SP-1.
Both are the same except SP-1a does not have Microsoft Virtual Machine
which was removed because of legal action.
If you actually are trying to install SP-2, follow the Service Pack
Installation checklist.
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"Candice" <> wrote in message
news:3BCEDF09-9CBD-4C7A-A547-...
>I cannot update Windows, I have no error code message - just simply
>says
> updates were unsuccessful and not installed.
> I have Windows XP Home Edition, Version 2002 (under My Comp.
> properties)-
> although I have SP1a (in programmes) - I cannot download SP1 though
> as my
> version of Windows is incompatible ? ? ?
> Help please!
>