I guess you have a reading comprehension issue.
The statement:
"If your Microsoft product was already installed on your computer
when you purchased it, contact your computer manufacturer to see
if no-charge support is available to you."
does not apply to SP1 since the Microsoft product being referred to
is SP1 and no PC manufacturer has shipped any PC with SP1!
In other words, the "product" is SP1 and not the Vista O/S itself.
And please read and try to comprehend:
"According to Microsoft, tech support lines have been beefed up to handle
issues related to SP1 beginning today. In a welcome change from the normal
policy, you can call for free support on SP1–related issues even if you purchased
an OEM copy of Windows Vista preinstalled on a new computer. E-mail, chat,
and phone support are all available. Vista SP1 has its own dedicated support page
(if you’re outside the U.S., you might need to start at support.microsoft.com and
find the appropriate links for your country)."
Ref:
http://blogs.zdnet.com/Bott/?p=400
I'll except your apology in advance, thank-you.
--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance
---------------------------------------------------------------
"Mick Murphy" wrote:
Read it ALL, clown.
Not just what you feel like reading!
NO MS vista SP1 FREE Support for pre-installed OEM!
--
Mick Murphy - Qld - Australia