SP1 disaster...

Auto update picked up and installed SP1 tonight.
When I cam back all seemed ok. Opened IE with no problem, opened Windows
Mail - blue screen -
It gave an 0x0000008E code and something about tcpip.sys.
I shut down and tried again - same when I opened Mail plus I realised all
sound had gone.

Then while taking out SP1 I got another blue screen -

"a process or thread crucial to the system operation has unexpectedly exited
or been terminated" 0x000000F4

I've carried on with the uninstall after the restart.

Other that run the sfc /scannow what should I do to see if all is back to
normal??

Guess I'll not bother with SP1 thanks.

New (from November 2007) fairly high spec Dell running Ultimate.

Windows Vista Service Pack 1 (SP1) Support - No Charge
http://technet.microsoft.com/en-us/w.../cc295800.aspx

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/



"stewart" wrote:

> Auto update picked up and installed SP1 tonight.
> When I cam back all seemed ok. Opened IE with no problem, opened Windows
> Mail - blue screen -
> It gave an 0x0000008E code and something about tcpip.sys.
> I shut down and tried again - same when I opened Mail plus I realised all
> sound had gone.
>
> Then while taking out SP1 I got another blue screen -
>
> "a process or thread crucial to the system operation has unexpectedly exited
> or been terminated" 0x000000F4
>
> I've carried on with the uninstall after the restart.
>
> Other that run the sfc /scannow what should I do to see if all is back to
> normal??
>
> Guess I'll not bother with SP1 thanks.
>
> New (from November 2007) fairly high spec Dell running Ultimate.
>
>
>
>

Thanks for that.

Does that work if I'm in the UK (up in the Highlands of Scotland)??

Is there an email support option?

Carey, get it throught your dumb head that there is NO FREE SUPPORT for OEM
pre-installed systems for probs with Vista SP1

Read the MS link below

https://support.microsoft.com/oas/de...4&gprid=500921
--
STOP posting FALSE info.
Stop ticking yourself(you have found a way!), you idiot!


Mick Murphy - Qld - Australia


"Carey Frisch [MVP]" wrote:

> Windows Vista Service Pack 1 (SP1) Support - No Charge
> http://technet.microsoft.com/en-us/w.../cc295800.aspx
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
>
>
> "stewart" wrote:
>
> > Auto update picked up and installed SP1 tonight.
> > When I cam back all seemed ok. Opened IE with no problem, opened Windows
> > Mail - blue screen -
> > It gave an 0x0000008E code and something about tcpip.sys.
> > I shut down and tried again - same when I opened Mail plus I realised all
> > sound had gone.
> >
> > Then while taking out SP1 I got another blue screen -
> >
> > "a process or thread crucial to the system operation has unexpectedly exited
> > or been terminated" 0x000000F4
> >
> > I've carried on with the uninstall after the restart.
> >
> > Other that run the sfc /scannow what should I do to see if all is back to
> > normal??
> >
> > Guess I'll not bother with SP1 thanks.
> >
> > New (from November 2007) fairly high spec Dell running Ultimate.
> >
> >
> >
> >

Well, the link you even provided does state:

E-mail Support: No-charge

Individual Chat Requests: No-charge

Phone Support: No-charge

Microsoft is offering these FREE SP1 support options to
all Vista users, regardless if they have Retail or OEM versions!

I guess you're the one that is wrong!

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance

---------------------------------------------------------------

"Mick Murphy" wrote:

Carey, get it throught your dumb head that there is NO FREE SUPPORT for OEM
pre-installed systems for probs with Vista SP1

Read the MS link below

https://support.microsoft.com/oas/de...4&gprid=500921
--
STOP posting FALSE info.
Stop ticking yourself(you have found a way!), you idiot!


Mick Murphy - Qld - Australia


"Carey Frisch [MVP]" wrote:

> Windows Vista Service Pack 1 (SP1) Support - No Charge
> http://technet.microsoft.com/en-us/w.../cc295800.aspx
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
>
>
> "stewart" wrote:
>
> > Auto update picked up and installed SP1 tonight.
> > When I cam back all seemed ok. Opened IE with no problem, opened Windows
> > Mail - blue screen -
> > It gave an 0x0000008E code and something about tcpip.sys.
> > I shut down and tried again - same when I opened Mail plus I realised all
> > sound had gone.
> >
> > Then while taking out SP1 I got another blue screen -
> >
> > "a process or thread crucial to the system operation has unexpectedly exited
> > or been terminated" 0x000000F4
> >
> > I've carried on with the uninstall after the restart.
> >
> > Other that run the sfc /scannow what should I do to see if all is back to
> > normal??
> >
> > Guess I'll not bother with SP1 thanks.
> >
> > New (from November 2007) fairly high spec Dell running Ultimate.
> >
> >
> >
> >

Individual Chat Support
Wait time: 4 minutes, 14 seconds
Hours of Operation

"No-charge: Unlimited support requests
If your Microsoft product was already installed on your computer when you
purchased it, contact your computer manufacturer to see if no-charge support
is available to you. (View Contact information) Support for preinstalled
products is available from Microsoft for a fee. Some issues may require more
Advanced support for which there is a charge."

READ all of it, you idiot

"Support for preinstalled products is available from Microsoft for a fee.
Some issues may require more Advanced support for which there is a charge."

Especially that part, you lying clown!

You have definitel crawled right up MS.
Yyou have always been a clown here, and this proves it.
ADMIT you are WRONG!

You an MVP? You are a disgrace!


--
Mick Murphy - Qld - Australia


"Carey Frisch [MVP]" wrote:

> Well, the link you even provided does state:
>
> E-mail Support: No-charge
>
> Individual Chat Requests: No-charge
>
> Phone Support: No-charge
>
> Microsoft is offering these FREE SP1 support options to
> all Vista users, regardless if they have Retail or OEM versions!
>
> I guess you're the one that is wrong!
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows System & Performance
>
> ---------------------------------------------------------------
>
> "Mick Murphy" wrote:
>
> Carey, get it throught your dumb head that there is NO FREE SUPPORT for OEM
> pre-installed systems for probs with Vista SP1
>
> Read the MS link below
>
> https://support.microsoft.com/oas/de...4&gprid=500921
> --
> STOP posting FALSE info.
> Stop ticking yourself(you have found a way!), you idiot!
>
>
> Mick Murphy - Qld - Australia
>
>
> "Carey Frisch [MVP]" wrote:
>
> > Windows Vista Service Pack 1 (SP1) Support - No Charge
> > http://technet.microsoft.com/en-us/w.../cc295800.aspx
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows - Shell/User
> > Microsoft Community Newsgroups
> > news://msnews.microsoft.com/
> >
> >
> >
> > "stewart" wrote:
> >
> > > Auto update picked up and installed SP1 tonight.
> > > When I cam back all seemed ok. Opened IE with no problem, opened Windows
> > > Mail - blue screen -
> > > It gave an 0x0000008E code and something about tcpip.sys.
> > > I shut down and tried again - same when I opened Mail plus I realised all
> > > sound had gone.
> > >
> > > Then while taking out SP1 I got another blue screen -
> > >
> > > "a process or thread crucial to the system operation has unexpectedly exited
> > > or been terminated" 0x000000F4
> > >
> > > I've carried on with the uninstall after the restart.
> > >
> > > Other that run the sfc /scannow what should I do to see if all is back to
> > > normal??
> > >
> > > Guess I'll not bother with SP1 thanks.
> > >
> > > New (from November 2007) fairly high spec Dell running Ultimate.
> > >
> > >
> > >
> > >
>

READ it ALL, clown
--
Mick Murphy - Qld - Australia


"Carey Frisch [MVP]" wrote:

> Well, the link you even provided does state:
>
> E-mail Support: No-charge
>
> Individual Chat Requests: No-charge
>
> Phone Support: No-charge
>
> Microsoft is offering these FREE SP1 support options to
> all Vista users, regardless if they have Retail or OEM versions!
>
> I guess you're the one that is wrong!
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows System & Performance
>
> ---------------------------------------------------------------
>
> "Mick Murphy" wrote:
>
> Carey, get it throught your dumb head that there is NO FREE SUPPORT for OEM
> pre-installed systems for probs with Vista SP1
>
> Read the MS link below
>
> https://support.microsoft.com/oas/de...4&gprid=500921
> --
> STOP posting FALSE info.
> Stop ticking yourself(you have found a way!), you idiot!
>
>
> Mick Murphy - Qld - Australia
>
>
> "Carey Frisch [MVP]" wrote:
>
> > Windows Vista Service Pack 1 (SP1) Support - No Charge
> > http://technet.microsoft.com/en-us/w.../cc295800.aspx
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows - Shell/User
> > Microsoft Community Newsgroups
> > news://msnews.microsoft.com/
> >
> >
> >
> > "stewart" wrote:
> >
> > > Auto update picked up and installed SP1 tonight.
> > > When I cam back all seemed ok. Opened IE with no problem, opened Windows
> > > Mail - blue screen -
> > > It gave an 0x0000008E code and something about tcpip.sys.
> > > I shut down and tried again - same when I opened Mail plus I realised all
> > > sound had gone.
> > >
> > > Then while taking out SP1 I got another blue screen -
> > >
> > > "a process or thread crucial to the system operation has unexpectedly exited
> > > or been terminated" 0x000000F4
> > >
> > > I've carried on with the uninstall after the restart.
> > >
> > > Other that run the sfc /scannow what should I do to see if all is back to
> > > normal??
> > >
> > > Guess I'll not bother with SP1 thanks.
> > >
> > > New (from November 2007) fairly high spec Dell running Ultimate.
> > >
> > >
> > >
> > >
>

I guess you have a reading comprehension issue.

The statement:

"If your Microsoft product was already installed on your computer
when you purchased it, contact your computer manufacturer to see
if no-charge support is available to you."

does not apply to SP1 since the Microsoft product being referred to
is SP1 and no PC manufacturer has shipped any PC with SP1!
In other words, the "product" is SP1 and not the Vista O/S itself.

And please read and try to comprehend:

"According to Microsoft, tech support lines have been beefed up to handle
issues related to SP1 beginning today. In a welcome change from the normal
policy, you can call for free support on SP1–related issues even if you
purchased
an OEM copy of Windows Vista preinstalled on a new computer. E-mail, chat,
and phone support are all available. Vista SP1 has its own dedicated support
page
(if you’re outside the U.S., you might need to start at
support.microsoft.com and
find the appropriate links for your country)."

Ref: http://blogs.zdnet.com/Bott/?p=400

I'll except your apology for your rude behavior in advance, thank-you.

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows System & Performance




"Mick Murphy" wrote:

> READ it ALL, clown
> --
> Mick Murphy - Qld - Australia
>
>
> "Carey Frisch [MVP]" wrote:
>
> > Well, the link you even provided does state:
> >
> > E-mail Support: No-charge
> >
> > Individual Chat Requests: No-charge
> >
> > Phone Support: No-charge
> >
> > Microsoft is offering these FREE SP1 support options to
> > all Vista users, regardless if they have Retail or OEM versions!
> >
> > I guess you're the one that is wrong!
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows Desktop Experience -
> > Windows System & Performance
> >
> > ---------------------------------------------------------------
> >
> > "Mick Murphy" wrote:
> >
> > Carey, get it throught your dumb head that there is NO FREE SUPPORT for OEM
> > pre-installed systems for probs with Vista SP1
> >
> > Read the MS link below
> >
> > https://support.microsoft.com/oas/de...4&gprid=500921
> > --
> > STOP posting FALSE info.
> > Stop ticking yourself(you have found a way!), you idiot!
> >
> >
> > Mick Murphy - Qld - Australia
> >
> >
> > "Carey Frisch [MVP]" wrote:
> >
> > > Windows Vista Service Pack 1 (SP1) Support - No Charge
> > > http://technet.microsoft.com/en-us/w.../cc295800.aspx
> > >
> > > --
> > > Carey Frisch
> > > Microsoft MVP
> > > Windows - Shell/User
> > > Microsoft Community Newsgroups
> > > news://msnews.microsoft.com/
> > >
> > >
> > >
> > > "stewart" wrote:
> > >
> > > > Auto update picked up and installed SP1 tonight.
> > > > When I cam back all seemed ok. Opened IE with no problem, opened Windows
> > > > Mail - blue screen -
> > > > It gave an 0x0000008E code and something about tcpip.sys.
> > > > I shut down and tried again - same when I opened Mail plus I realised all
> > > > sound had gone.
> > > >
> > > > Then while taking out SP1 I got another blue screen -
> > > >
> > > > "a process or thread crucial to the system operation has unexpectedly exited
> > > > or been terminated" 0x000000F4
> > > >
> > > > I've carried on with the uninstall after the restart.
> > > >
> > > > Other that run the sfc /scannow what should I do to see if all is back to
> > > > normal??
> > > >
> > > > Guess I'll not bother with SP1 thanks.
> > > >
> > > > New (from November 2007) fairly high spec Dell running Ultimate.
> > > >
> > > >
> > > >
> > > >
> >

Mick,

So if Carey is wrong, can you not help to correct that without the insults?

--
All the best,
SG

ALEX NICHOL
(1935-2005)
http://www.aumha.org/alex.htm
You will never be forgotten my friend

"Mick Murphy" <> wrote in message
news:E46C5CD5-B604-481B-9836-...
> READ it ALL, clown
> --
> Mick Murphy - Qld - Australia
>
>
> "Carey Frisch [MVP]" wrote:
>
>> Well, the link you even provided does state:
>>
>> E-mail Support: No-charge
>>
>> Individual Chat Requests: No-charge
>>
>> Phone Support: No-charge
>>
>> Microsoft is offering these FREE SP1 support options to
>> all Vista users, regardless if they have Retail or OEM versions!
>>
>> I guess you're the one that is wrong!
>>
>> --
>> Carey Frisch
>> Microsoft MVP
>> Windows Desktop Experience -
>> Windows System & Performance
>>
>> ---------------------------------------------------------------
>>
>> "Mick Murphy" wrote:
>>
>> Carey, get it throught your dumb head that there is NO FREE SUPPORT for
>> OEM
>> pre-installed systems for probs with Vista SP1
>>
>> Read the MS link below
>>
>> https://support.microsoft.com/oas/de...4&gprid=500921
>> --
>> STOP posting FALSE info.
>> Stop ticking yourself(you have found a way!), you idiot!
>>
>>
>> Mick Murphy - Qld - Australia
>>
>>
>> "Carey Frisch [MVP]" wrote:
>>
>> > Windows Vista Service Pack 1 (SP1) Support - No Charge
>> > http://technet.microsoft.com/en-us/w.../cc295800.aspx
>> >
>> > --
>> > Carey Frisch
>> > Microsoft MVP
>> > Windows - Shell/User
>> > Microsoft Community Newsgroups
>> > news://msnews.microsoft.com/
>> >
>> >
>> >
>> > "stewart" wrote:
>> >
>> > > Auto update picked up and installed SP1 tonight.
>> > > When I cam back all seemed ok. Opened IE with no problem, opened
>> > > Windows
>> > > Mail - blue screen -
>> > > It gave an 0x0000008E code and something about tcpip.sys.
>> > > I shut down and tried again - same when I opened Mail plus I realised
>> > > all
>> > > sound had gone.
>> > >
>> > > Then while taking out SP1 I got another blue screen -
>> > >
>> > > "a process or thread crucial to the system operation has unexpectedly
>> > > exited
>> > > or been terminated" 0x000000F4
>> > >
>> > > I've carried on with the uninstall after the restart.
>> > >
>> > > Other that run the sfc /scannow what should I do to see if all is
>> > > back to
>> > > normal??
>> > >
>> > > Guess I'll not bother with SP1 thanks.
>> > >
>> > > New (from November 2007) fairly high spec Dell running Ultimate.
>> > >
>> > >
>> > >
>> > >
>>

I go for info from MS's sites, not your stupid sites.
You are just an ignorant, arrogant lying pig!

APOLOGISE clown!
--
Mick Murphy - Qld - Australia


"Carey Frisch [MVP]" wrote:

> I guess you have a reading comprehension issue.
>
> The statement:
>
> "If your Microsoft product was already installed on your computer
> when you purchased it, contact your computer manufacturer to see
> if no-charge support is available to you."
>
> does not apply to SP1 since the Microsoft product being referred to
> is SP1 and no PC manufacturer has shipped any PC with SP1!
> In other words, the "product" is SP1 and not the Vista O/S itself.
>
> And please read and try to comprehend:
>
> "According to Microsoft, tech support lines have been beefed up to handle
> issues related to SP1 beginning today. In a welcome change from the normal
> policy, you can call for free support on SP1–related issues even if you
> purchased
> an OEM copy of Windows Vista preinstalled on a new computer. E-mail, chat,
> and phone support are all available. Vista SP1 has its own dedicated support
> page
> (if you’re outside the U.S., you might need to start at
> support.microsoft.com and
> find the appropriate links for your country)."
>
> Ref: http://blogs.zdnet.com/Bott/?p=400
>
> I'll except your apology for your rude behavior in advance, thank-you.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows System & Performance
>
>
>
>
> "Mick Murphy" wrote:
>
> > READ it ALL, clown
> > --
> > Mick Murphy - Qld - Australia
> >
> >
> > "Carey Frisch [MVP]" wrote:
> >
> > > Well, the link you even provided does state:
> > >
> > > E-mail Support: No-charge
> > >
> > > Individual Chat Requests: No-charge
> > >
> > > Phone Support: No-charge
> > >
> > > Microsoft is offering these FREE SP1 support options to
> > > all Vista users, regardless if they have Retail or OEM versions!
> > >
> > > I guess you're the one that is wrong!
> > >
> > > --
> > > Carey Frisch
> > > Microsoft MVP
> > > Windows Desktop Experience -
> > > Windows System & Performance
> > >
> > > ---------------------------------------------------------------
> > >
> > > "Mick Murphy" wrote:
> > >
> > > Carey, get it throught your dumb head that there is NO FREE SUPPORT for OEM
> > > pre-installed systems for probs with Vista SP1
> > >
> > > Read the MS link below
> > >
> > > https://support.microsoft.com/oas/de...4&gprid=500921
> > > --
> > > STOP posting FALSE info.
> > > Stop ticking yourself(you have found a way!), you idiot!
> > >
> > >
> > > Mick Murphy - Qld - Australia
> > >
> > >
> > > "Carey Frisch [MVP]" wrote:
> > >
> > > > Windows Vista Service Pack 1 (SP1) Support - No Charge
> > > > http://technet.microsoft.com/en-us/w.../cc295800.aspx
> > > >
> > > > --
> > > > Carey Frisch
> > > > Microsoft MVP
> > > > Windows - Shell/User
> > > > Microsoft Community Newsgroups
> > > > news://msnews.microsoft.com/
> > > >
> > > >
> > > >
> > > > "stewart" wrote:
> > > >
> > > > > Auto update picked up and installed SP1 tonight.
> > > > > When I cam back all seemed ok. Opened IE with no problem, opened Windows
> > > > > Mail - blue screen -
> > > > > It gave an 0x0000008E code and something about tcpip.sys.
> > > > > I shut down and tried again - same when I opened Mail plus I realised all
> > > > > sound had gone.
> > > > >
> > > > > Then while taking out SP1 I got another blue screen -
> > > > >
> > > > > "a process or thread crucial to the system operation has unexpectedly exited
> > > > > or been terminated" 0x000000F4
> > > > >
> > > > > I've carried on with the uninstall after the restart.
> > > > >
> > > > > Other that run the sfc /scannow what should I do to see if all is back to
> > > > > normal??
> > > > >
> > > > > Guess I'll not bother with SP1 thanks.
> > > > >
> > > > > New (from November 2007) fairly high spec Dell running Ultimate.
> > > > >
> > > > >
> > > > >
> > > > >
> > >