SP1 Failed Installation Log?

Is there any log generated when SP1 fails?

I did not get any error codes. After one reboot, during the next phase, the
screen just said that the installation had failed and that it was undoing any
changes.

Event logs show nothing (that I can find or understand anyway). If a log were
created, perhaps it would be fairly easy to correct the problem and have a
successful install.

Incidentally, the same six problems that I was unable to delete in Problem
Reports and Solutions are now reoccurring every time I reboot the computer
(although I have uninstalled the HP Photosmart software and drivers -- I am
able to delete the new problem reports however).


I Bleed Blue and Gold
GO BEARS!

%windir%/logs/cbs/cbs.log

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Mark L. Ferguson
..

"Cal Bear '66" <> wrote in message
news:...
> Is there any log generated when SP1 fails?
>
> I did not get any error codes. After one reboot, during the next phase,
> the screen just said that the installation had failed and that it was
> undoing any changes.
>
> Event logs show nothing (that I can find or understand anyway). If a log
> were created, perhaps it would be fairly easy to correct the problem and
> have a successful install.
>
> Incidentally, the same six problems that I was unable to delete in Problem
> Reports and Solutions are now reoccurring every time I reboot the computer
> (although I have uninstalled the HP Photosmart software and drivers -- I
> am able to delete the new problem reports however).
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
>

How does one go about viewing cbs.log? I get an "access denied" message
even if I give myself "full control" in the file's security options.

"Mark L. Ferguson" <> wrote in
message news:810D638D-E722-444F-B703-...
> %windir%/logs/cbs/cbs.log
>
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
> .
>
> "Cal Bear '66" <> wrote in message
> news:...
>> Is there any log generated when SP1 fails?
>>
>> I did not get any error codes. After one reboot, during the next phase,
>> the screen just said that the installation had failed and that it was
>> undoing any changes.
>>
>> Event logs show nothing (that I can find or understand anyway). If a log
>> were created, perhaps it would be fairly easy to correct the problem and
>> have a successful install.
>>
>> Incidentally, the same six problems that I was unable to delete in
>> Problem Reports and Solutions are now reoccurring every time I reboot the
>> computer (although I have uninstalled the HP Photosmart software and
>> drivers -- I am able to delete the new problem reports however).
>>
>>
>> I Bleed Blue and Gold
>> GO BEARS!
>>
>>
>>

I opened notepad with a rightclick/'run as admin', then I used file menu
open to browse to cbs.log

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Mark L. Ferguson
..

"Victek" <> wrote in message
news:#...
> How does one go about viewing cbs.log? I get an "access denied" message
> even if I give myself "full control" in the file's security options.
>
> "Mark L. Ferguson" <> wrote in
> message news:810D638D-E722-444F-B703-...
>> %windir%/logs/cbs/cbs.log
>>
>> --
>> Was this helpful? Then click the Ratings button. Voting helps the web
>> interface.
>> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
>> Mark L. Ferguson
>> .
>>
>> "Cal Bear '66" <> wrote in message
>> news:...
>>> Is there any log generated when SP1 fails?
>>>
>>> I did not get any error codes. After one reboot, during the next phase,
>>> the screen just said that the installation had failed and that it was
>>> undoing any changes.
>>>
>>> Event logs show nothing (that I can find or understand anyway). If a
>>> log were created, perhaps it would be fairly easy to correct the problem
>>> and have a successful install.
>>>
>>> Incidentally, the same six problems that I was unable to delete in
>>> Problem Reports and Solutions are now reoccurring every time I reboot
>>> the computer (although I have uninstalled the HP Photosmart software and
>>> drivers -- I am able to delete the new problem reports however).
>>>
>>>
>>> I Bleed Blue and Gold
>>> GO BEARS!
>>>
>>>
>>>

Thanks, that worked. Unfortunately I didn't see anything in the LOG that
clarified why the install failed. It didn't even say it DID fail.


"Mark L. Ferguson" <> wrote in
message news:755B510A-FE9C-49A2-9A7D-...
> I opened notepad with a rightclick/'run as admin', then I used file menu
> open to browse to cbs.log
>
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
> .
>
> "Victek" <> wrote in message
> news:#...
>> How does one go about viewing cbs.log? I get an "access denied" message
>> even if I give myself "full control" in the file's security options.
>>
>> "Mark L. Ferguson" <> wrote in
>> message news:810D638D-E722-444F-B703-...
>>> %windir%/logs/cbs/cbs.log
>>>
>>> --
>>> Was this helpful? Then click the Ratings button. Voting helps the web
>>> interface.
>>> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
>>> Mark L. Ferguson
>>> .
>>>
>>> "Cal Bear '66" <> wrote in message
>>> news:...
>>>> Is there any log generated when SP1 fails?
>>>>
>>>> I did not get any error codes. After one reboot, during the next
>>>> phase, the screen just said that the installation had failed and that
>>>> it was undoing any changes.
>>>>
>>>> Event logs show nothing (that I can find or understand anyway). If a
>>>> log were created, perhaps it would be fairly easy to correct the
>>>> problem and have a successful install.
>>>>
>>>> Incidentally, the same six problems that I was unable to delete in
>>>> Problem Reports and Solutions are now reoccurring every time I reboot
>>>> the computer (although I have uninstalled the HP Photosmart software
>>>> and drivers -- I am able to delete the new problem reports however).
>>>>
>>>>
>>>> I Bleed Blue and Gold
>>>> GO BEARS!
>>>>
>>>>
>>>>

Sorry, I'm out of ideas. I would escalate your issue to MS. They can read
that file.

Windows Vista Service Pack 1 Support:
http://technet.microsoft.com/en-us/w.../cc295800.aspx

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Mark L. Ferguson
..

"Victek" <> wrote in message
news:...
> Thanks, that worked. Unfortunately I didn't see anything in the LOG that
> clarified why the install failed. It didn't even say it DID fail.
>
>
> "Mark L. Ferguson" <> wrote in
> message news:755B510A-FE9C-49A2-9A7D-...
>> I opened notepad with a rightclick/'run as admin', then I used file menu
>> open to browse to cbs.log
>>
>> --
>> Was this helpful? Then click the Ratings button. Voting helps the web
>> interface.
>> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
>> Mark L. Ferguson
>> .
>>
>> "Victek" <> wrote in message
>> news:#...
>>> How does one go about viewing cbs.log? I get an "access denied" message
>>> even if I give myself "full control" in the file's security options.
>>>
>>> "Mark L. Ferguson" <> wrote in
>>> message news:810D638D-E722-444F-B703-...
>>>> %windir%/logs/cbs/cbs.log
>>>>
>>>> --
>>>> Was this helpful? Then click the Ratings button. Voting helps the web
>>>> interface.
>>>> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
>>>> Mark L. Ferguson
>>>> .
>>>>
>>>> "Cal Bear '66" <> wrote in message
>>>> news:...
>>>>> Is there any log generated when SP1 fails?
>>>>>
>>>>> I did not get any error codes. After one reboot, during the next
>>>>> phase, the screen just said that the installation had failed and that
>>>>> it was undoing any changes.
>>>>>
>>>>> Event logs show nothing (that I can find or understand anyway). If a
>>>>> log were created, perhaps it would be fairly easy to correct the
>>>>> problem and have a successful install.
>>>>>
>>>>> Incidentally, the same six problems that I was unable to delete in
>>>>> Problem Reports and Solutions are now reoccurring every time I reboot
>>>>> the computer (although I have uninstalled the HP Photosmart software
>>>>> and drivers -- I am able to delete the new problem reports however).
>>>>>
>>>>>
>>>>> I Bleed Blue and Gold
>>>>> GO BEARS!
>>>>>
>>>>>
>>>>>

"Cal Bear '66" <> wrote in message
news:...
> Is there any log generated when SP1 fails?
>
> I did not get any error codes. After one reboot, during the next phase, the screen just said
> that the installation had failed and that it was undoing any changes.
>
> Event logs show nothing (that I can find or understand anyway). If a log were created,
> perhaps it would be fairly easy to correct the problem and have a successful install.
>
> Incidentally, the same six problems that I was unable to delete in Problem Reports and
> Solutions are now reoccurring every time I reboot the computer (although I have uninstalled
> the HP Photosmart software and drivers -- I am able to delete the new problem reports
> however).

Go here, download the full standalone install;
http://www.microsoft.com/downloads/d...DisplayLang=en

Boot into Safe Mode (F8) and start the install from there.

I've used this method on three different Vista machines,
two desktops and one laptop..... it has worked flawlessly.


-Michael

Thank you for the idea; however, I think I know what the problem is now -- I
guess I did not read the Microsoft web page about known driver issues carefully
enough -- I do have a Logitech webcam that uses a known problematic driver
file -- I guess I will have to wait until Microsoft sorts out the issue with the
driver file.


I Bleed Blue and Gold
GO BEARS!


"MICHAEL" <> wrote in message
news:...
> "Cal Bear '66" <> wrote in message
> news:...
>> Is there any log generated when SP1 fails?
>>
>> I did not get any error codes. After one reboot, during the next phase, the
>> screen just said that the installation had failed and that it was undoing any
>> changes.
>>
>> Event logs show nothing (that I can find or understand anyway). If a log
>> were created, perhaps it would be fairly easy to correct the problem and have
>> a successful install.
>>
>> Incidentally, the same six problems that I was unable to delete in Problem
>> Reports and Solutions are now reoccurring every time I reboot the computer
>> (although I have uninstalled the HP Photosmart software and drivers -- I am
>> able to delete the new problem reports however).
>
> Go here, download the full standalone install;
> http://www.microsoft.com/downloads/d...DisplayLang=en
>
> Boot into Safe Mode (F8) and start the install from there.
>
> I've used this method on three different Vista machines,
> two desktops and one laptop..... it has worked flawlessly.
>
>
> -Michael

I have a logitech webcam as well and I uninstalled it before I installed SP1
and then reinstalled (I had to update the software anyway). Works fine.
--
Paul


"Cal Bear '66" wrote:

> Thank you for the idea; however, I think I know what the problem is now -- I
> guess I did not read the Microsoft web page about known driver issues carefully
> enough -- I do have a Logitech webcam that uses a known problematic driver
> file -- I guess I will have to wait until Microsoft sorts out the issue with the
> driver file.
>
>
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "MICHAEL" <> wrote in message
> news:...
> > "Cal Bear '66" <> wrote in message
> > news:...
> >> Is there any log generated when SP1 fails?
> >>
> >> I did not get any error codes. After one reboot, during the next phase, the
> >> screen just said that the installation had failed and that it was undoing any
> >> changes.
> >>
> >> Event logs show nothing (that I can find or understand anyway). If a log
> >> were created, perhaps it would be fairly easy to correct the problem and have
> >> a successful install.
> >>
> >> Incidentally, the same six problems that I was unable to delete in Problem
> >> Reports and Solutions are now reoccurring every time I reboot the computer
> >> (although I have uninstalled the HP Photosmart software and drivers -- I am
> >> able to delete the new problem reports however).
> >
> > Go here, download the full standalone install;
> > http://www.microsoft.com/downloads/d...DisplayLang=en
> >
> > Boot into Safe Mode (F8) and start the install from there.
> >
> > I've used this method on three different Vista machines,
> > two desktops and one laptop..... it has worked flawlessly.
> >
> >
> > -Michael
>
>