Okay so on the "au" link -
E-mail Support
Response Time: 1 business day
No-charge: Unlimited support requests
Note the "No-charge: Unlimited support requests"
K
--
TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"annieuk" <> wrote in message
news:4A7E20C1-EF96-4B1F-841F-...
| Whether US, CA, AU or UK, you get taken to the same place that states:
| QUOTE
| "Free unlimited installation and compatibility support is available for
| Windows Vista, but only for Service Pack 1 (SP1). This support for SP1 is
| valid until March 18, 2009. Chat and e-mail support is available only in the
| United States and Canada."
| UNQUOTE
|
| Shall I repeat that last bit:
| QUOTE
| "Chat and e-mail support is available only in the United States and Canada."
| UNQUOTE
|
| Anne.
|
|
| "TaurArian" wrote:
|
| > Vista?
| >
| > Learn how to install Windows Vista Service Pack 1 (SP1)
| >
http://windowshelp.microsoft.com/win...6f2021033.mspx
| >
| > Notable changes in Vista SP1
| >
http://technet2.microsoft.com/Window....mspx?mfr=true
| >
| > How to obtain the release notes for Windows Vista Service Pack 1
| >
http://support.microsoft.com/kb/936330
| >
| > If SP1 is not offered through WU -
| > Windows Vista Service Pack 1 is not available for installation from Windows Update and
is
| > not offered by Automatic Updates:
| >
http://support.microsoft.com/kb/948343
| >
| > Where to get assistance -
| > Windows Vista Service Pack 1 (All Languages)
| > Unlimited installation and compatibility support is available at no charge until March
18,
| > 2009.
| >
https://support.microsoft.com/oas/de...4&gprid=500921
| >
| > Unlimited installation and compatibility support for Vista SP1 is available at
| > no charge through 18 Mar-09
| > .. US:
| >
http://support.microsoft.com/oas/def...4&gprid=500921
| > .. CA:
| >
http://support.microsoft.com/oas/def...4&gprid=500921
| > .. UK:
| >
http://support.microsoft.com/oas/def...4&gprid=500921
| > .. AU:
| >
http://support.microsoft.com/oas/def...4&gprid=500921
| > .. Other:
http://support.microsoft.com/oas/default.aspx
| > | select Windows Vista | select Windows Vista Service Pack 1
| >
| >
| > --
| >
| > TaurArian [MVP] 2005-2009 - Update Services
| >
http://taurarian.mvps.org
| > ======================================
| > How to ask a question:
http://support.microsoft.com/kb/555375
| > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
| >
| >
| > "annieuk" <> wrote in message
| > news:B826CE39-4DB5-4817-B059-...
| > |I still have not upgraded, although my PC wants to.
| > |
| > | Will anything untoward happen if I do not upgrade?
| > |
| > | Is there a documented procedure for upgrading that I can read through before
| > | attempting to upgrade?
| > |
| > | Anne.
| >
| >
| >