SP2 disk install failure

Hello!
My husband absolutely refused to read any info before installing SP2 and now
we have a minor disaster on our hands!
I'm running a fairly new computer, XP home.
We got the disk for SP2 (for free at Best Buy, by the way!), and he popped
it right in. We got as far as "Running process after installation" and then
it froze. We let it run 2 hours and it never went any further. He did
Ctrl/Alt/Del and closed the install program.
Under the System info, my computer still thinks it's running SP1. SP2 is
listed in Add/Remove Programs.
What to do now? Remove SP2 (not sure how much is actually there, since it
stopped mid-load) using Add/Delete and restart computer and then reinstall
from the disk? Will my computer restart or will it be confused and not know
if it's SP1 or SP2 and not reboot at all?! Arrgh!
Thanks for any help!
--
Take Care,
Anita

Hopefully the below links will assist in removing SP2, and perhaps your husband
should read the Service Pack 2 information, Good luck Anita.

http://support.microsoft.com/default.aspx?kbid=875350
How to remove Windows XP Service Pack 2 from your computer

http://support.microsoft.com/default...t=windowsxpsp2
How to use the Automatic Recovery feature to recover your computer if the Windows XP
Service Pack 2 Setup program is not completed successfully



Service Pack 2 information
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm
http://www.windowstalk.org/sp2.htm



How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm

Are You Ready for WinXP SP2?
http://support.microsoft.com/default...r=windowsxpsp2

http://www.microsoft.com/windowsxp/s...hattoknow.mspx
What to Know Before You Download and Install Windows XP Service Pack 2





"Anita" <> wrote in message
news:ACF58B6A-0C2E-4003-9F33-...
> Hello!
> My husband absolutely refused to read any info before installing SP2 and now
> we have a minor disaster on our hands!
> I'm running a fairly new computer, XP home.
> We got the disk for SP2 (for free at Best Buy, by the way!), and he popped
> it right in. We got as far as "Running process after installation" and then
> it froze. We let it run 2 hours and it never went any further. He did
> Ctrl/Alt/Del and closed the install program.
> Under the System info, my computer still thinks it's running SP1. SP2 is
> listed in Add/Remove Programs.
> What to do now? Remove SP2 (not sure how much is actually there, since it
> stopped mid-load) using Add/Delete and restart computer and then reinstall
> from the disk? Will my computer restart or will it be confused and not know
> if it's SP1 or SP2 and not reboot at all?! Arrgh!
> Thanks for any help!
> --
> Take Care,
> Anita

Thanks for your quick reply TaurArian! I appreciate the links - I'd found
one of them, but not all, and one never knows if they are legitimate!

Any chance I could get you, and other posters, to reply to this part of my
post?
>>What to do now? Remove SP2 (not sure how much is actually there, since it
> stopped mid-load) using Add/Delete and restart computer and then reinstall
> from the disk? Will my computer restart or will it be confused and not know
> if it's SP1 or SP2 and not reboot at all?! <<

By giving me the info on removing SP2, are you suggesting that route, or was
it simply good info for me to have? Thanks again!
--
Take Care,
Anita


"TaurArian [MVP]" wrote:

> Hopefully the below links will assist in removing SP2, and perhaps your husband
> should read the Service Pack 2 information, Good luck Anita.
>
> http://support.microsoft.com/default.aspx?kbid=875350
> How to remove Windows XP Service Pack 2 from your computer
>
> http://support.microsoft.com/default...t=windowsxpsp2
> How to use the Automatic Recovery feature to recover your computer if the Windows XP
> Service Pack 2 Setup program is not completed successfully
>
>
>
> Service Pack 2 information
> http://www3.telus.net/dandemar/xpsp2.htm
> http://www3.telus.net/dandemar/spackins.htm
> http://www.windowstalk.org/sp2.htm
>
>
>
> How to successfully install Windows XP Service Pack 2.
> http://www.fixyourwindows.com/winxpsp2install.htm
>
> Are You Ready for WinXP SP2?
> http://support.microsoft.com/default...r=windowsxpsp2
>
> http://www.microsoft.com/windowsxp/s...hattoknow.mspx
> What to Know Before You Download and Install Windows XP Service Pack 2
>
>
>
>
>
> "Anita" <> wrote in message
> news:ACF58B6A-0C2E-4003-9F33-...
> > Hello!
> > My husband absolutely refused to read any info before installing SP2 and now
> > we have a minor disaster on our hands!
> > I'm running a fairly new computer, XP home.
> > We got the disk for SP2 (for free at Best Buy, by the way!), and he popped
> > it right in. We got as far as "Running process after installation" and then
> > it froze. We let it run 2 hours and it never went any further. He did
> > Ctrl/Alt/Del and closed the install program.
> > Under the System info, my computer still thinks it's running SP1. SP2 is
> > listed in Add/Remove Programs.
> > What to do now? Remove SP2 (not sure how much is actually there, since it
> > stopped mid-load) using Add/Delete and restart computer and then reinstall
> > from the disk? Will my computer restart or will it be confused and not know
> > if it's SP1 or SP2 and not reboot at all?! Arrgh!
> > Thanks for any help!
> > --
> > Take Care,
> > Anita
>
>

http://support.microsoft.com/default.aspx?kbid=875350
How to remove Windows XP Service Pack 2 from your computer
This is legitimate (it's a Microsoft Knowledgebase article).
You have more than one option, remove via Add/Remove, System Restore, Recovery
Console.
I would try Add/Remove first, if not system restore, otherwise you would be looking
at the Recovery Console option.

As SP2 is not installed properly, you will have to remove it.

The other links - information of what to do prior to installing SP2. Read the
articles, research and when appropriate then reinstall SP2.

Kaylene



"Anita" <> wrote in message
news:0C59EA1B-E504-4DBF-BB96-...
> Thanks for your quick reply TaurArian! I appreciate the links - I'd found
> one of them, but not all, and one never knows if they are legitimate!
>
> Any chance I could get you, and other posters, to reply to this part of my
> post?
>>>What to do now? Remove SP2 (not sure how much is actually there, since it
>> stopped mid-load) using Add/Delete and restart computer and then reinstall
>> from the disk? Will my computer restart or will it be confused and not know
>> if it's SP1 or SP2 and not reboot at all?! <<
>
> By giving me the info on removing SP2, are you suggesting that route, or was
> it simply good info for me to have? Thanks again!
> --
> Take Care,
> Anita
>
>
> "TaurArian [MVP]" wrote:
>
>> Hopefully the below links will assist in removing SP2, and perhaps your husband
>> should read the Service Pack 2 information, Good luck Anita.
>>
>> http://support.microsoft.com/default.aspx?kbid=875350
>> How to remove Windows XP Service Pack 2 from your computer
>>
>> http://support.microsoft.com/default...t=windowsxpsp2
>> How to use the Automatic Recovery feature to recover your computer if the Windows
>> XP
>> Service Pack 2 Setup program is not completed successfully
>>
>>
>>
>> Service Pack 2 information
>> http://www3.telus.net/dandemar/xpsp2.htm
>> http://www3.telus.net/dandemar/spackins.htm
>> http://www.windowstalk.org/sp2.htm
>>
>>
>>
>> How to successfully install Windows XP Service Pack 2.
>> http://www.fixyourwindows.com/winxpsp2install.htm
>>
>> Are You Ready for WinXP SP2?
>> http://support.microsoft.com/default...r=windowsxpsp2
>>
>> http://www.microsoft.com/windowsxp/s...hattoknow.mspx
>> What to Know Before You Download and Install Windows XP Service Pack 2
>>
>>
>>
>>
>>
>> "Anita" <> wrote in message
>> news:ACF58B6A-0C2E-4003-9F33-...
>> > Hello!
>> > My husband absolutely refused to read any info before installing SP2 and now
>> > we have a minor disaster on our hands!
>> > I'm running a fairly new computer, XP home.
>> > We got the disk for SP2 (for free at Best Buy, by the way!), and he popped
>> > it right in. We got as far as "Running process after installation" and then
>> > it froze. We let it run 2 hours and it never went any further. He did
>> > Ctrl/Alt/Del and closed the install program.
>> > Under the System info, my computer still thinks it's running SP1. SP2 is
>> > listed in Add/Remove Programs.
>> > What to do now? Remove SP2 (not sure how much is actually there, since it
>> > stopped mid-load) using Add/Delete and restart computer and then reinstall
>> > from the disk? Will my computer restart or will it be confused and not know
>> > if it's SP1 or SP2 and not reboot at all?! Arrgh!
>> > Thanks for any help!
>> > --
>> > Take Care,
>> > Anita
>>
>>