SP2 Downloads But Fails to Install

SP2 fails to install with an error message that says SP2 needs additional
downloads, please reinstall SP2. The error message from View Installation
History is "Installation Failure Error Code: 8024200D". There is nothing
listed for this error code. I have been through all the suggests from the
self-help options. Any suggestions?

Thanks

Hello,

I checked on other customers that receive this error and it appears that
there is some type of Driver issue going on. Best bet is to boot into Safe
Mode as the Administrator and install the update, then check to see if all
your hardware is functioning properly. If there are hardware issues
download the latest driver for that hadrware and install it. One more
suggestion would be to download and run an application such as Spybot to
check for and remove spyware. This would remove some applications that are
known to cause problems with installing SP2. Do this prior to installing
SP2.

Thank You

Bobby Mikkelson
Microsoft Support Engineer

This posting is provided "AS IS" with no warranties, and confers no rights.

Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

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SP2 fails to install with an error message that says SP2 needs additional
downloads, please reinstall SP2. The error message from View Installation
History is "Installation Failure Error Code: 8024200D". There is nothing
listed for this error code. I have been through all the suggests from the
self-help options. Any suggestions?

Thanks

Garry wrote:

> SP2 fails to install with an error message that says SP2 needs additional
> downloads, please reinstall SP2. The error message from View Installation
> History is "Installation Failure Error Code: 8024200D". There is nothing
> listed for this error code. I have been through all the suggests from the
> self-help options. Any suggestions?
Hi

I suggest you use the full SP2 installer instead of Windows
Update to install SP2.

SP2 is available at the Microsoft Download Center
(standalone "network" version, 266 MB):

http://www.microsoft.com/downloads/d...5-9e368d3cdb5a

(disregard the "intended for IT professionals and developers" part,
it can be used on a single computer as well)


If you do not have broadband at home, but you have at work or you have
friends that have it, you can download it there and burn it to a CD.

If you think that the download is to large, you can get the same file
on a CD from Microsoft (a lot of computer magazines currently also
have the CD included).

The Windows XP SP2 CD order point:
http://www.microsoft.com/windowsxp/d...s/default.mspx


You should clean out this folder (WU5's temporary download
folder) to get rid of temporary installation files from
your previous canceled installation:

%windir%\SoftwareDistribution\Download\

(%windir% is typically C:\Windows)


For folders you can consider deleting and other disk cleanup tips
after a successful SP2 installation, take a look here:

http://groups.google.com/groups?selm...TNGP15.phx.gbl


Before installing SP2, you should take a look at the
following sites:

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm


Please take a look at this Microsoft knowledge base article as well:

Windows XP Service Pack 2 is not available to install from Windows
Update and is not offered by Automatic Updates
http://support.microsoft.com/?kbid=885627

*Important* part from the link above:

If you have T.V. Media from Total Velocity Corporation installed, or
your processor is a Intel P4 Prescott with C-0 stepping, you should
not install SP2.

Intel P4 Prescott processors came out February 2004, so if your
computer is older than that, this is not an issue for you. Also, if
you have a Dell, IBM or HP, this is not an issue.

If you suspect/know you have an Intel P4 Prescott processor, take a
look at the two following Web sites for what you need to do/have to
be able to install SP2 on the computer:

http://forum.aumha.org/viewtopic.php?t=7447
http://cquirke.mvps.org/sp2intel.htm

Newsflash:

Adware T.V. Media Program Removal Tool
http://support.microsoft.com/?kbid=886590

and

Microsoft have now released a fix for the problem where SP2 fails to
boot after installing it in a PC with the Prescott or a Celeron D CPU
(or fails to install in the case of slipstreamed cds). The problem is
described here:

http://go.microsoft.com/fwlink/?linkid=34535

and the download for the fix is available here (install it before you
install SP2):

http://www.microsoft.com/downloads/d...DisplayLang=en


Also, if you have a Dell Dell Inspiron 1150 or 2650, you might get a
slow running system after installing SP2, take a look at this thread
for more on this:
http://groups.google.com/groups?thre...ws.prodigy.com



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx