SP2 Error Code: 80242FFF

I downloaded the Windows XP Service pack 2 (Home), then I get an Error Code:
80242FFF

I tried the following:

Start >> Run >>
Typed the following command in the Open box.
net.exe stop wuauserv

and repeated the same for the following commands:

regsvr32.exe wuapi.dll
regsvr32.exe wups.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wucltui.dll
regsvr32.exe msxml3.dll
net.exe start wuauserv

Then, restarted my machine and tried the WU site again. But, the same thing
happened all over again.

Here is the last 20 lines of the windows update log. Your help is greatly
appreciated.

2004-09-12 19:07:07-0700 960 7fc WU client persisted 1 download calls
2004-09-12 19:07:07-0700 960 574 WU client calls back to download call
{483EC30F-F227-4C6D-AA72-C106E1803F95} with code Call complete and error 0
2004-09-12 19:07:07-0700 960 574 WU client completed and deleted call
{483EC30F-F227-4C6D-AA72-C106E1803F95}
2004-09-12 19:07:07-0700 960 574 WU client persisted 0 download calls
2004-09-12 19:07:07-0700 960 614 ISusInternal API failed
CClientCallRecorder:isconnectCall with error 0x8024000c
2004-09-12 19:07:07-0700 3652 e4c ISusInternal:isconnectCall failed,
hr=8024000C
2004-09-12 19:07:12-0700 960 574 REPORT EVENT:
{1A527609-A5D3-4633-B111-AB25688DB480} 276 2004-09-12
19:07:07-0700 1 161 101 {7477AF62-8F9B-4F32-9DAF-7AB452E52396} 108 80242fff WindowsUpdate Failure Content Download Error: Download failed.
2004-09-12 19:07:12-0700 960 574 REPORT EVENT:
{90E8782D-9479-4C05-A50C-AD1A3AC4E4FB} 277 2004-09-12
19:07:07-0700 1 161 101 {12497FC5-D5E1-49A8-8E44-26CBA6400DD7} 105 80242fff WindowsUpdate Failure Content Download Error: Download failed.
2004-09-12 19:07:17-0700 960 218 Setting AU Approval Type to 4
2004-09-12 19:07:17-0700 960 218 Setting Install Schedule Day to 0
2004-09-12 19:07:17-0700 960 218 Setting Install Schedule Time to 19
2004-09-12 19:07:17-0700 960 218 AU Options changed through user preference.
2004-09-12 19:07:17-0700 960 218 AU settings changed through User Preference.
2004-09-12 19:07:17-0700 960 218 Setting AU scheduled install time to
2004-09-14 02:00:00
2004-09-12 19:07:23-0700 960 578 Setting AU Approval Type to 4
2004-09-12 19:07:23-0700 960 578 Setting Install Schedule Day to 0
2004-09-12 19:07:23-0700 960 578 Setting Install Schedule Time to 19
2004-09-12 19:07:23-0700 960 578 AU Options changed through user preference.
2004-09-12 19:07:23-0700 960 578 AU settings changed through User Preference.
2004-09-12 19:07:23-0700 960 578 Setting AU scheduled install time to
2004-09-14 02:00:00


--
"To go forward, you must backup."

Windows XP Service Pack 2 (Direct Download):
http://www.microsoft.com/downloads/d...displaylang=en

Windows XP Service Pack 2 Checklist
http://www3.telus.net/dandemar/spackins.htm

[Courtesy of MS-MVP Jupiter Jones]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/secu...t/default.aspx

-----------------------------------------------------------------------------------

"ludlow" wrote:

| I downloaded the Windows XP Service pack 2 (Home), then I get an Error Code:
| 80242FFF
|
| I tried the following:
|
| Start >> Run >>
| Typed the following command in the Open box.
| net.exe stop wuauserv
|
| and repeated the same for the following commands:
|
| regsvr32.exe wuapi.dll
| regsvr32.exe wups.dll
| regsvr32.exe wuaueng.dll
| regsvr32.exe wucltui.dll
| regsvr32.exe msxml3.dll
| net.exe start wuauserv
|
| Then, restarted my machine and tried the WU site again. But, the same thing
| happened all over again.
|
| Here is the last 20 lines of the windows update log. Your help is greatly
| appreciated.
|
| 2004-09-12 19:07:07-0700 960 7fc WU client persisted 1 download calls
| 2004-09-12 19:07:07-0700 960 574 WU client calls back to download call
| {483EC30F-F227-4C6D-AA72-C106E1803F95} with code Call complete and error 0
| 2004-09-12 19:07:07-0700 960 574 WU client completed and deleted call
| {483EC30F-F227-4C6D-AA72-C106E1803F95}
| 2004-09-12 19:07:07-0700 960 574 WU client persisted 0 download calls
| 2004-09-12 19:07:07-0700 960 614 ISusInternal API failed
| CClientCallRecorder:isconnectCall with error 0x8024000c
| 2004-09-12 19:07:07-0700 3652 e4c ISusInternal:isconnectCall failed,
| hr=8024000C
| 2004-09-12 19:07:12-0700 960 574 REPORT EVENT:
| {1A527609-A5D3-4633-B111-AB25688DB480} 276 2004-09-12
| 19:07:07-0700 1 161 101 {7477AF62-8F9B-4F32-9DAF-7AB452E52396} 108 80242fff WindowsUpdate Failure Content Download Error: Download
failed.
| 2004-09-12 19:07:12-0700 960 574 REPORT EVENT:
| {90E8782D-9479-4C05-A50C-AD1A3AC4E4FB} 277 2004-09-12
| 19:07:07-0700 1 161 101 {12497FC5-D5E1-49A8-8E44-26CBA6400DD7} 105 80242fff WindowsUpdate Failure Content Download Error: Download
failed.
| 2004-09-12 19:07:17-0700 960 218 Setting AU Approval Type to 4
| 2004-09-12 19:07:17-0700 960 218 Setting Install Schedule Day to 0
| 2004-09-12 19:07:17-0700 960 218 Setting Install Schedule Time to 19
| 2004-09-12 19:07:17-0700 960 218 AU Options changed through user preference.
| 2004-09-12 19:07:17-0700 960 218 AU settings changed through User Preference.
| 2004-09-12 19:07:17-0700 960 218 Setting AU scheduled install time to
| 2004-09-14 02:00:00
| 2004-09-12 19:07:23-0700 960 578 Setting AU Approval Type to 4
| 2004-09-12 19:07:23-0700 960 578 Setting Install Schedule Day to 0
| 2004-09-12 19:07:23-0700 960 578 Setting Install Schedule Time to 19
| 2004-09-12 19:07:23-0700 960 578 AU Options changed through user preference.
| 2004-09-12 19:07:23-0700 960 578 AU settings changed through User Preference.
| 2004-09-12 19:07:23-0700 960 578 Setting AU scheduled install time to
| 2004-09-14 02:00:00
|
|
| --
| "To go forward, you must backup."

Thanks Carey!

"ludlow" wrote:

> I downloaded the Windows XP Service pack 2 (Home), then I get an Error Code:
> 80242FFF
>
> I tried the following:
>
> Start >> Run >>
> Typed the following command in the Open box.
> net.exe stop wuauserv
>
> and repeated the same for the following commands:
>
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe msxml3.dll
> net.exe start wuauserv
>
> Then, restarted my machine and tried the WU site again. But, the same thing
> happened all over again.
>
> Here is the last 20 lines of the windows update log. Your help is greatly
> appreciated.
>
> 2004-09-12 19:07:07-0700 960 7fc WU client persisted 1 download calls
> 2004-09-12 19:07:07-0700 960 574 WU client calls back to download call
> {483EC30F-F227-4C6D-AA72-C106E1803F95} with code Call complete and error 0
> 2004-09-12 19:07:07-0700 960 574 WU client completed and deleted call
> {483EC30F-F227-4C6D-AA72-C106E1803F95}
> 2004-09-12 19:07:07-0700 960 574 WU client persisted 0 download calls
> 2004-09-12 19:07:07-0700 960 614 ISusInternal API failed
> CClientCallRecorder:isconnectCall with error 0x8024000c
> 2004-09-12 19:07:07-0700 3652 e4c ISusInternal:isconnectCall failed,
> hr=8024000C
> 2004-09-12 19:07:12-0700 960 574 REPORT EVENT:
> {1A527609-A5D3-4633-B111-AB25688DB480} 276 2004-09-12
> 19:07:07-0700 1 161 101 {7477AF62-8F9B-4F32-9DAF-7AB452E52396} 108 80242fff WindowsUpdate Failure Content Download Error: Download failed.
> 2004-09-12 19:07:12-0700 960 574 REPORT EVENT:
> {90E8782D-9479-4C05-A50C-AD1A3AC4E4FB} 277 2004-09-12
> 19:07:07-0700 1 161 101 {12497FC5-D5E1-49A8-8E44-26CBA6400DD7} 105 80242fff WindowsUpdate Failure Content Download Error: Download failed.
> 2004-09-12 19:07:17-0700 960 218 Setting AU Approval Type to 4
> 2004-09-12 19:07:17-0700 960 218 Setting Install Schedule Day to 0
> 2004-09-12 19:07:17-0700 960 218 Setting Install Schedule Time to 19
> 2004-09-12 19:07:17-0700 960 218 AU Options changed through user preference.
> 2004-09-12 19:07:17-0700 960 218 AU settings changed through User Preference.
> 2004-09-12 19:07:17-0700 960 218 Setting AU scheduled install time to
> 2004-09-14 02:00:00
> 2004-09-12 19:07:23-0700 960 578 Setting AU Approval Type to 4
> 2004-09-12 19:07:23-0700 960 578 Setting Install Schedule Day to 0
> 2004-09-12 19:07:23-0700 960 578 Setting Install Schedule Time to 19
> 2004-09-12 19:07:23-0700 960 578 AU Options changed through user preference.
> 2004-09-12 19:07:23-0700 960 578 AU settings changed through User Preference.
> 2004-09-12 19:07:23-0700 960 578 Setting AU scheduled install time to
> 2004-09-14 02:00:00
>
>
> --
> "To go forward, you must backup."

Still no luck. I opened the direct download WindowsXP-KB835935-SP2-ENU.exe
and the following happened.

The files were extracted to local directory
Installation dialog box appeared
Accepted EULA agreement
Dialog box initiated to saving backup of files
Dialog box disappeared

I'm now clueless to what's going on.


"ludlow" wrote:

> I downloaded the Windows XP Service pack 2 (Home), then I get an Error Code:
> 80242FFF
>
> I tried the following:
>
> Start >> Run >>
> Typed the following command in the Open box.
> net.exe stop wuauserv
>
> and repeated the same for the following commands:
>
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe msxml3.dll
> net.exe start wuauserv
>
> Then, restarted my machine and tried the WU site again. But, the same thing
> happened all over again.
>
> Here is the last 20 lines of the windows update log. Your help is greatly
> appreciated.
>
> 2004-09-12 19:07:07-0700 960 7fc WU client persisted 1 download calls
> 2004-09-12 19:07:07-0700 960 574 WU client calls back to download call
> {483EC30F-F227-4C6D-AA72-C106E1803F95} with code Call complete and error 0
> 2004-09-12 19:07:07-0700 960 574 WU client completed and deleted call
> {483EC30F-F227-4C6D-AA72-C106E1803F95}
> 2004-09-12 19:07:07-0700 960 574 WU client persisted 0 download calls
> 2004-09-12 19:07:07-0700 960 614 ISusInternal API failed
> CClientCallRecorder:isconnectCall with error 0x8024000c
> 2004-09-12 19:07:07-0700 3652 e4c ISusInternal:isconnectCall failed,
> hr=8024000C
> 2004-09-12 19:07:12-0700 960 574 REPORT EVENT:
> {1A527609-A5D3-4633-B111-AB25688DB480} 276 2004-09-12
> 19:07:07-0700 1 161 101 {7477AF62-8F9B-4F32-9DAF-7AB452E52396} 108 80242fff WindowsUpdate Failure Content Download Error: Download failed.
> 2004-09-12 19:07:12-0700 960 574 REPORT EVENT:
> {90E8782D-9479-4C05-A50C-AD1A3AC4E4FB} 277 2004-09-12
> 19:07:07-0700 1 161 101 {12497FC5-D5E1-49A8-8E44-26CBA6400DD7} 105 80242fff WindowsUpdate Failure Content Download Error: Download failed.
> 2004-09-12 19:07:17-0700 960 218 Setting AU Approval Type to 4
> 2004-09-12 19:07:17-0700 960 218 Setting Install Schedule Day to 0
> 2004-09-12 19:07:17-0700 960 218 Setting Install Schedule Time to 19
> 2004-09-12 19:07:17-0700 960 218 AU Options changed through user preference.
> 2004-09-12 19:07:17-0700 960 218 AU settings changed through User Preference.
> 2004-09-12 19:07:17-0700 960 218 Setting AU scheduled install time to
> 2004-09-14 02:00:00
> 2004-09-12 19:07:23-0700 960 578 Setting AU Approval Type to 4
> 2004-09-12 19:07:23-0700 960 578 Setting Install Schedule Day to 0
> 2004-09-12 19:07:23-0700 960 578 Setting Install Schedule Time to 19
> 2004-09-12 19:07:23-0700 960 578 AU Options changed through user preference.
> 2004-09-12 19:07:23-0700 960 578 AU settings changed through User Preference.
> 2004-09-12 19:07:23-0700 960 578 Setting AU scheduled install time to
> 2004-09-14 02:00:00
>
>
> --
> "To go forward, you must backup."

Hi,
It appears that your machine has some virus which kills update.exe process.
see below



Symptoms

* Same Updates are repeatedly offered thru Windows Update (WU)/Auto Update
(AU). After the user installs the update, WU/AU report that installation was
successful, but scanning again shows the same updates. This cycle repeats.
Reboot doesn't solve the problem.
* KB842773 (BITS 2.0 package) will most likely be listed as the update being
repeatedly offered because it is a mandatory update on WU V5 and hence will
be the 1st update to be detected/installed repeatedly
* For XPSP2, the downloads may fail with 0x80242fff error.


Problem

There are some viruses/Trojans that are on the internet which causes some
processes with exe name as update.exe to be killed immediately. When a
process is killed, the exit code of the process is controlled by the caller
which kills the process. If the exit code from the killed install process is
0, then AU assumes that the install was successful.

Because of this, AU shows that the install was successful even though the
install did not succeed. Since no files would have been modified, the
updates are re-detected again and shown to the users.

Examples of viruses that kill update.exe are

W32/Bagle.X =>
http://www.f-secure.com/v-descs/bagle_x.shtml

Backdoor.Assasin.10 =>
http://securityresponse.symantec.com...r.assasin.html



Resolution

* Clean-up the machine using some good anti-virus software that can detect
and delete these viruses/trojans. After that, attempt the installs again
using WU/AU.

Note: This should not be seen as me recommending anti-virus software for
cleaning up any viruses, because the only completely safe way of cleaning up
a machine is to clean-install from a clean source (usually original CD).
This is because you never know what happened to your machine during the time
the virus was infected.

* If you don't have anti-virus software, Microsoft provides free anti-virus
software that can be used for 1 year from

http://www.my-etrust.com/microsoft/



--
Sudheer GN
Microsoft, BITS

This posting is provided "As Is" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm






"ludlow" <> wrote in message
news895A842-04DA-4169-898C-...
> Still no luck. I opened the direct download WindowsXP-KB835935-SP2-ENU.exe
> and the following happened.
>
> The files were extracted to local directory
> Installation dialog box appeared
> Accepted EULA agreement
> Dialog box initiated to saving backup of files
> Dialog box disappeared
>
> I'm now clueless to what's going on.
>
>
> "ludlow" wrote:
>
>> I downloaded the Windows XP Service pack 2 (Home), then I get an Error
>> Code:
>> 80242FFF
>>
>> I tried the following:
>>
>> Start >> Run >>
>> Typed the following command in the Open box.
>> net.exe stop wuauserv
>>
>> and repeated the same for the following commands:
>>
>> regsvr32.exe wuapi.dll
>> regsvr32.exe wups.dll
>> regsvr32.exe wuaueng.dll
>> regsvr32.exe wucltui.dll
>> regsvr32.exe msxml3.dll
>> net.exe start wuauserv
>>
>> Then, restarted my machine and tried the WU site again. But, the same
>> thing
>> happened all over again.
>>
>> Here is the last 20 lines of the windows update log. Your help is
>> greatly
>> appreciated.
>>
>> 2004-09-12 19:07:07-0700 960 7fc WU client persisted 1 download calls
>> 2004-09-12 19:07:07-0700 960 574 WU client calls back to download call
>> {483EC30F-F227-4C6D-AA72-C106E1803F95} with code Call complete and error
>> 0
>> 2004-09-12 19:07:07-0700 960 574 WU client completed and deleted call
>> {483EC30F-F227-4C6D-AA72-C106E1803F95}
>> 2004-09-12 19:07:07-0700 960 574 WU client persisted 0 download calls
>> 2004-09-12 19:07:07-0700 960 614 ISusInternal API failed
>> CClientCallRecorder:isconnectCall with error 0x8024000c
>> 2004-09-12 19:07:07-0700 3652 e4c ISusInternal:isconnectCall failed,
>> hr=8024000C
>> 2004-09-12 19:07:12-0700 960 574 REPORT EVENT:
>> {1A527609-A5D3-4633-B111-AB25688DB480} 276 2004-09-12
>> 19:07:07-0700 1 161 101 {7477AF62-8F9B-4F32-9DAF-7AB452E52396} 108
>> 80242fff WindowsUpdate Failure Content Download Error: Download failed.
>> 2004-09-12 19:07:12-0700 960 574 REPORT EVENT:
>> {90E8782D-9479-4C05-A50C-AD1A3AC4E4FB} 277 2004-09-12
>> 19:07:07-0700 1 161 101 {12497FC5-D5E1-49A8-8E44-26CBA6400DD7} 105
>> 80242fff WindowsUpdate Failure Content Download Error: Download failed.
>> 2004-09-12 19:07:17-0700 960 218 Setting AU Approval Type to 4
>> 2004-09-12 19:07:17-0700 960 218 Setting Install Schedule Day to 0
>> 2004-09-12 19:07:17-0700 960 218 Setting Install Schedule Time to 19
>> 2004-09-12 19:07:17-0700 960 218 AU Options changed through user
>> preference.
>> 2004-09-12 19:07:17-0700 960 218 AU settings changed through User
>> Preference.
>> 2004-09-12 19:07:17-0700 960 218 Setting AU scheduled install time to
>> 2004-09-14 02:00:00
>> 2004-09-12 19:07:23-0700 960 578 Setting AU Approval Type to 4
>> 2004-09-12 19:07:23-0700 960 578 Setting Install Schedule Day to 0
>> 2004-09-12 19:07:23-0700 960 578 Setting Install Schedule Time to 19
>> 2004-09-12 19:07:23-0700 960 578 AU Options changed through user
>> preference.
>> 2004-09-12 19:07:23-0700 960 578 AU settings changed through User
>> Preference.
>> 2004-09-12 19:07:23-0700 960 578 Setting AU scheduled install time to
>> 2004-09-14 02:00:00
>>
>>
>> --
>> "To go forward, you must backup."