SP2 Failed Twice

I've tried installing Service Pack 2 twice today. Although it looked like it
installed both times -- I have the Security Center and everything -- when I
was installing, the setup wizard hung during the last part (clean-up) and
eventually I got a message saying it encountered an error and needed to
close. Do I have it or not? I'm confused.

Zoe wrote:
> I've tried installing Service Pack 2 twice today. Although it
> looked like it installed both times -- I have the Security Center
> and everything -- when I was installing, the setup wizard hung
> during the last part (clean-up) and eventually I got a message
> saying it encountered an error and needed to close. Do I have it or
> not? I'm confused.

Start button --> RUN --> winver --> OK
What version do you have?

Don't have SP2 yet?

Download the full version. Install it.

* Backup your important data... Music, Emails, Contacts, Pictures, Drawings,
Documents, Spreadsheets, Databases, Internet Favorites, Product Keys and
Installation files - for example. *

Make sure your machine is free of spyware, adware, malware, viruses, trojans
and worms.

Make sure you have all other critical updates you can get from
http://windowsupdate.microsoft.com/ <- Stay away from the hardware
drivers!

Make sure you have the latest hardware drivers from the manufacturer's web
page installed on your machine.

Make sure your manufacturer (IBM in this case) does not have a BIOS upgrade
for your machine that may overcome the problem you are seeing.

Make sure all of your applications have the latest patches for each of them
installed from each manufacturer.

Make sure you have nothing installed you have no need for.

Make sure you run a full CHKDSK on all drives.

Make sure you then defragment your drives.

Download the Windows XP Service Pack 2 installation file - the entire
thing - not from http://windowsupdate.microsoft.com/, but from
http://snipurl.com/8bqy ... (
http://www.microsoft.com/downloads/d...displaylang=en )
-- Be an IT professional for this. It'll be fine.

Run and install the Service Pack 2 onto your Windows XP system.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Shenan Stanley" wrote:

>
> Start button --> RUN --> winver --> OK
> What version do you have?
>

It says Service Pack 2, so everything should be okay?

Zoe wrote:
> I've tried installing Service Pack 2 twice today. Although it
> looked like it installed both times -- I have the Security Center
> and everything -- when I was installing, the setup wizard hung
> during the last part (clean-up) and eventually I got a message
> saying it encountered an error and needed to close. Do I have it or
> not? I'm confused.

Shenan Stanley wrote:
> Start button --> RUN --> winver --> OK
> What version do you have?
<snipped>

Zoe wrote:
> It says Service Pack 2, so everything should be okay?

If I knew no other history than the last two replies above - yes. I would
say everything was okay and that you had Windows XP with SP2 installed.

I would be curious - if I were you - to find out what happened - why the SP2
installation errored out at the very end, however.

Do you not have enough free space?
Check and see - run disk cleanup, uninstall applications you don't need,
archive old files to CD/DVD, etc...

Is there any record of more details about the error you received in the
Event Log?
How To View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/KB/308427

When you visit http://windowsupdate.microsoft.com/ <-- does it show you
being "up-to-date" yet?
(Avoid the hardware drivers from here!)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Shenan Stanley" wrote:

>
> Do you not have enough free space?
> Check and see - run disk cleanup, uninstall applications you don't need,
> archive old files to CD/DVD, etc...

I have plenty of free space, so I don't think that was the problem.

>
> Is there any record of more details about the error you received in the
> Event Log?
> How To View and Manage Event Logs in Event Viewer in Windows XP
> http://support.microsoft.com/KB/308427

Here's the description of the error in Event Log: Faulting application
update.exe, version 5.5.1005.0, faulting module ntdll.dll, version
5.1.2600.1217, fault address 0x00055e92.

>
> When you visit http://windowsupdate.microsoft.com/ <-- does it show you
> being "up-to-date" yet?
> (Avoid the hardware drivers from here!)
>

It's not completely up-to-date, but there's nothing particularly surprising
there. There are the updates from this month that I haven't installed yet and
a couple concerning specific problems with SP2. The only thing that does
strike me as a little strange are the updates for Outlook Express, WMP, and
Windows Messenger. I also ran MBSA, and the only critical updates it says I'm
missing are the updates from this month and the WMP update.

I started getting the EXACT same problem/error with SP2 installs, right
after installing it on machines that just had the Oct 10th "Black
tuesday" patches installed.
I can say with certainty that one of those patches causes this
particular error when sp2 is installed after it. However I have not
figured out which of the 10/10/06 patches is the culprit yet, nor it
seems has MS.

Try to change/add the Execute=Optln at the line in boot.ini (dont
forget to restart...)

from: multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Micro soft Windows XP
Professional" /fastdetect /NoExecute=OptIn

to :multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Micr osoft Windows XP
Professional" /fastdetect /Execute=OptIn


rweinglass ëúá:
> I started getting the EXACT same problem/error with SP2 installs, right
> after installing it on machines that just had the Oct 10th "Black
> tuesday" patches installed.
> I can say with certainty that one of those patches causes this
> particular error when sp2 is installed after it. However I have not
> figured out which of the 10/10/06 patches is the culprit yet, nor it
> seems has MS.