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SP2 Installation Incomplete Due to Power Outage

 
 
mariacarmen
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      12-27-2005
Two days ago, the SP2 installation I attempted was interupted by a momentary
power shortage. (I couldn't believe it!) After restarting the computer, it
gave the following message:

"The Windows Service Pack Installation did not complete. This system is in
an unstable state. Go to Control Panel Add or Remove Programs, and choose to
u ninstall the Windows Serivce Pack, or contact your system administrator."

At first, when I rebooted the computer, I was not brought to the sign in
screen. I could do nothing. So I turned off the computer manually. The
computer then informed me that it was going to run ChkDsk, but that took only
seconds. Although it took quite some time to completely boot after that, I
could then access the sign in screen, and I can open and use most programs.
As you can see, I can also access the Net.

Unfortunately, I cannot access Control Panel to delete the Service Pack 2.
When I try to open it, I get the following message:

"Explorer.exe has encountered a problem and needs to close. We are sorry for
the inconvenience. If you were in the middle of something the information you
were working on may be lost."

MY QUESTIONS: How to access Control Panel now? And will deleting the entire
Service Pack 2 download (over 300 mg on a dial up connection!) correct the
unstable state of my Windows XP Home Edition?

Btw, I am running Windows XP Home Edition, V. 2002, Svc. P. 1 on a Pentium 4.

Thank you in advance for any help!
 
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TaurArian [MS-MVP]
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      12-27-2005
You might need to remove it via the Recovery Console

http://support.microsoft.com/default.aspx?kbid=875350
How to remove Windows XP Service Pack 2 from your computer

http://support.microsoft.com/default...t=windowsxpsp2
How to use the Automatic Recovery feature to recover your computer if the Windows XP Service Pack 2
Setup program is not completed successfully

--
===========================
TaurArian [MS-MVP] 2005-2006
===========================


"mariacarmen" <> wrote in message
news:0CDB2C33-AF3E-468E-A914-...
> Two days ago, the SP2 installation I attempted was interupted by a momentary
> power shortage. (I couldn't believe it!) After restarting the computer, it
> gave the following message:
>
> "The Windows Service Pack Installation did not complete. This system is in
> an unstable state. Go to Control Panel Add or Remove Programs, and choose to
> u ninstall the Windows Serivce Pack, or contact your system administrator."
>
> At first, when I rebooted the computer, I was not brought to the sign in
> screen. I could do nothing. So I turned off the computer manually. The
> computer then informed me that it was going to run ChkDsk, but that took only
> seconds. Although it took quite some time to completely boot after that, I
> could then access the sign in screen, and I can open and use most programs.
> As you can see, I can also access the Net.
>
> Unfortunately, I cannot access Control Panel to delete the Service Pack 2.
> When I try to open it, I get the following message:
>
> "Explorer.exe has encountered a problem and needs to close. We are sorry for
> the inconvenience. If you were in the middle of something the information you
> were working on may be lost."
>
> MY QUESTIONS: How to access Control Panel now? And will deleting the entire
> Service Pack 2 download (over 300 mg on a dial up connection!) correct the
> unstable state of my Windows XP Home Edition?
>
> Btw, I am running Windows XP Home Edition, V. 2002, Svc. P. 1 on a Pentium 4.
>
> Thank you in advance for any help!


 
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