sp2 installation not successful

i have windows xp home eddition. After a sytem restore due to a problem, i
update my comp from windows update site it worked for some updates but when i
download the service pack2 message says installation not successful but only
10.10mb been downloaded. this happen every time i restart to download sp2.
can anyone help solve this problem. please.

thanks toti

"toti" wrote:

> i have windows xp home eddition. After a sytem restore due to a problem, i
> update my comp from windows update site it worked for some updates but when i
> download the service pack2 message says installation not successful but only
> 10.10mb been downloaded. this happen every time i restart to download sp2.
> can anyone help solve this problem. please.
>
> thanks toti

Do check on free space on your disk drive(s) by viewing My Computer while in Windows Explorer or simply double-click My Computer on the desktop.
Close your browser, and then run Disk Cleanup to delete temp and temporary internet files.

Other housekeeping issues:
Put some MS sites in Trusted Sites list of IE browser.
Internet Explorer > main menu /Tools/Internet Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.

Look very closely at line that says:

"Require server verification (https for all sites in this zone" to
*clear* the selection.
(e.g. You want that to be un-checked (un-ticked)).

In the "Add this Web site to the zone:" field, add these entries to
list of "Trusted Sites" --

type
http://*.download.windowsupdate.com (click Add)

http://v5.windowsupdate.microsoft.com

https://v5.windowsupdate.microsoft.com (with HTTPS)

http://windowsupdate.microsoft.com

Click OK. Apply changes to IE browser. Close browser.

From main Windows Start menu, select RUN, type in
CMD <Enter-key>

type in
net stop wuauserv <Enter-key>

Go to Windows Explorer.
Look on your system drive (usually C ) and look at the Windows folder name. Like Windows or WINNT.
Modify following as appropriate.
If your Windows folder is C:\Windows. Look at this folder
C:\Windows\SoftwareDistribution\Download

If you find files in there, delete them. That folder is where files are stored from W U downloads.

Go back to Command prompt window.
type in
net start wuauserv <Enter-key>

EXIT <Enter-key>

Finally, tips on preparing & installing XP Service Pack 2.
It is "very recommended" to disable antivirus program ( as well as minimizing all startup user-apps) prior to installing the service pack.
Keep firewall on as long as pc has internet connection.

My strong suggestion to you is to disable all startup apps & your antivirus before starting the setup of Service Pack 2 (or any future service pack.) .

Do a liitle reading before getting SP2. See tips at Aumha.org on preparing for SP2.

Look at the Pre-Installation Recommendations
http://forum.aumha.org/viewforum.php?f=45

Windows XP SP2 - FAQ & Best Practices" at Aumha.org
http://forum.aumha.org/index.php?c=16

Here is one link to get started on getting XP SP2
http://www.microsoft.com/athome/secu...xp/choose.mspx

Keep this SP2 reference page handy
http://aumha.org/win5/a/sp2faq.htm

--
Maurice N
MVP Windows - Shell / User
-----

toti wrote:
> i have windows xp home eddition. After a sytem restore due to a
> problem, i update my comp from windows update site it worked for some
> updates but when i download the service pack2 message says
> installation not successful but only
> 10.10mb been downloaded. this happen every time i restart to download
> sp2. can anyone help solve this problem. please.
>
> thanks toti

Thank you Maurice but,I stll have the problem after applying what you have
recommended. The installation summary page states.
installation was not completed successfully. and bellow that it states the
following High Priority updates may be remaining to be installed. however
check in the installation history. it say this update has been successful.
confused. i still need your help.
thanx toti. am i a remote island in the pacific ocean and no persanal
contact on this issue.


"Maurice N ~ MVP" wrote:

> Do check on free space on your disk drive(s) by viewing My Computer while in Windows Explorer or simply double-click My Computer on the desktop.
> Close your browser, and then run Disk Cleanup to delete temp and temporary internet files.
>
> Other housekeeping issues:
> Put some MS sites in Trusted Sites list of IE browser.
> Internet Explorer > main menu /Tools/Internet Options >
>
> Security Tab/ click on green icon Trusted Sites/click Sites button.
>
> Look very closely at line that says:
>
> "Require server verification (https for all sites in this zone" to
> *clear* the selection.
> (e.g. You want that to be un-checked (un-ticked)).
>
> In the "Add this Web site to the zone:" field, add these entries to
> list of "Trusted Sites" --
>
> type
> http://*.download.windowsupdate.com (click Add)
>
> http://v5.windowsupdate.microsoft.com
>
> https://v5.windowsupdate.microsoft.com (with HTTPS)
>
> http://windowsupdate.microsoft.com
>
> Click OK. Apply changes to IE browser. Close browser.
>
> From main Windows Start menu, select RUN, type in
> CMD <Enter-key>
>
> type in
> net stop wuauserv <Enter-key>
>
> Go to Windows Explorer.
> Look on your system drive (usually C ) and look at the Windows folder name. Like Windows or WINNT.
> Modify following as appropriate.
> If your Windows folder is C:\Windows. Look at this folder
> C:\Windows\SoftwareDistribution\Download
>
> If you find files in there, delete them. That folder is where files are stored from W U downloads.
>
> Go back to Command prompt window.
> type in
> net start wuauserv <Enter-key>
>
> EXIT <Enter-key>
>
> Finally, tips on preparing & installing XP Service Pack 2.
> It is "very recommended" to disable antivirus program ( as well as minimizing all startup user-apps) prior to installing the service pack.
> Keep firewall on as long as pc has internet connection.
>
> My strong suggestion to you is to disable all startup apps & your antivirus before starting the setup of Service Pack 2 (or any future service pack.) .
>
> Do a liitle reading before getting SP2. See tips at Aumha.org on preparing for SP2.
>
> Look at the Pre-Installation Recommendations
> http://forum.aumha.org/viewforum.php?f=45
>
> Windows XP SP2 - FAQ & Best Practices" at Aumha.org
> http://forum.aumha.org/index.php?c=16
>
> Here is one link to get started on getting XP SP2
> http://www.microsoft.com/athome/secu...xp/choose.mspx
>
> Keep this SP2 reference page handy
> http://aumha.org/win5/a/sp2faq.htm
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> toti wrote:
> > i have windows xp home eddition. After a sytem restore due to a
> > problem, i update my comp from windows update site it worked for some
> > updates but when i download the service pack2 message says
> > installation not successful but only
> > 10.10mb been downloaded. this happen every time i restart to download
> > sp2. can anyone help solve this problem. please.
> >
> > thanks toti
>

sorry Maurice, i forgot to list the High Priority update remaining to be
installed.
Microsoft .Net Framework 1.0 sp3. English Version.

I tried to reinstal this but it fails too.

thax toti

"Maurice N ~ MVP" wrote:

> Do check on free space on your disk drive(s) by viewing My Computer while in Windows Explorer or simply double-click My Computer on the desktop.
> Close your browser, and then run Disk Cleanup to delete temp and temporary internet files.
>
> Other housekeeping issues:
> Put some MS sites in Trusted Sites list of IE browser.
> Internet Explorer > main menu /Tools/Internet Options >
>
> Security Tab/ click on green icon Trusted Sites/click Sites button.
>
> Look very closely at line that says:
>
> "Require server verification (https for all sites in this zone" to
> *clear* the selection.
> (e.g. You want that to be un-checked (un-ticked)).
>
> In the "Add this Web site to the zone:" field, add these entries to
> list of "Trusted Sites" --
>
> type
> http://*.download.windowsupdate.com (click Add)
>
> http://v5.windowsupdate.microsoft.com
>
> https://v5.windowsupdate.microsoft.com (with HTTPS)
>
> http://windowsupdate.microsoft.com
>
> Click OK. Apply changes to IE browser. Close browser.
>
> From main Windows Start menu, select RUN, type in
> CMD <Enter-key>
>
> type in
> net stop wuauserv <Enter-key>
>
> Go to Windows Explorer.
> Look on your system drive (usually C ) and look at the Windows folder name. Like Windows or WINNT.
> Modify following as appropriate.
> If your Windows folder is C:\Windows. Look at this folder
> C:\Windows\SoftwareDistribution\Download
>
> If you find files in there, delete them. That folder is where files are stored from W U downloads.
>
> Go back to Command prompt window.
> type in
> net start wuauserv <Enter-key>
>
> EXIT <Enter-key>
>
> Finally, tips on preparing & installing XP Service Pack 2.
> It is "very recommended" to disable antivirus program ( as well as minimizing all startup user-apps) prior to installing the service pack.
> Keep firewall on as long as pc has internet connection.
>
> My strong suggestion to you is to disable all startup apps & your antivirus before starting the setup of Service Pack 2 (or any future service pack.) .
>
> Do a liitle reading before getting SP2. See tips at Aumha.org on preparing for SP2.
>
> Look at the Pre-Installation Recommendations
> http://forum.aumha.org/viewforum.php?f=45
>
> Windows XP SP2 - FAQ & Best Practices" at Aumha.org
> http://forum.aumha.org/index.php?c=16
>
> Here is one link to get started on getting XP SP2
> http://www.microsoft.com/athome/secu...xp/choose.mspx
>
> Keep this SP2 reference page handy
> http://aumha.org/win5/a/sp2faq.htm
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> toti wrote:
> > i have windows xp home eddition. After a sytem restore due to a
> > problem, i update my comp from windows update site it worked for some
> > updates but when i download the service pack2 message says
> > installation not successful but only
> > 10.10mb been downloaded. this happen every time i restart to download
> > sp2. can anyone help solve this problem. please.
> >
> > thanks toti
>

Hi Toti,
Go by what the installation history shows - if it is a date after the last restore.

If it's only the Net Framework update, I would not be overly concerned.

Please post an *extract* from your Windows Update log.
Use Notepad or Wordpad and open & look at the Windows Update log file
C:\Windows\WindowsUpdate.log or C:\WINNT\WindowsUpdate.log

Scroll down all the way. Get / copy / paste back here the set of lines for (today's ) the last session.

--
Maurice N
MVP Windows - Shell / User

Go Spurs, Go !!
-----


toti wrote:
> sorry Maurice, i forgot to list the High Priority update remaining to
> be installed.
> Microsoft .Net Framework 1.0 sp3. English Version.
>
> I tried to reinstal this but it fails too.
>
> thax toti

Maurice, I have managed to download the sp2 however when installing a message
box pops up
Copy error: Setup cannot copy the files ntfs.sys.
Ensure that the location specified below is correct or change it and insert
'Windows XP System Files' in the drive specified.

Copy files from:
c:\windows\system32\drivers

do not know what to do.
need your help. thanx

"Maurice N ~ MVP" wrote:

> Hi Toti,
> Go by what the installation history shows - if it is a date after the last restore.
>
> If it's only the Net Framework update, I would not be overly concerned.
>
> Please post an *extract* from your Windows Update log.
> Use Notepad or Wordpad and open & look at the Windows Update log file
> C:\Windows\WindowsUpdate.log or C:\WINNT\WindowsUpdate.log
>
> Scroll down all the way. Get / copy / paste back here the set of lines for (today's ) the last session.
>
> --
> Maurice N
> MVP Windows - Shell / User
>
> Go Spurs, Go !!
> -----
>
>
> toti wrote:
> > sorry Maurice, i forgot to list the High Priority update remaining to
> > be installed.
> > Microsoft .Net Framework 1.0 sp3. English Version.
> >
> > I tried to reinstal this but it fails too.
> >
> > thax toti
>
>

Toti,

Was this from Windows Update website? or did you download the full SP2 network file?
On the copy error, are you sure you disable your Antivirus program before getting the service pack?

--
Maurice N
MVP Windows - Shell / User
-----

toti wrote:
> Maurice, I have managed to download the sp2 however when installing a
> message box pops up
> Copy error: Setup cannot copy the files ntfs.sys.
> Ensure that the location specified below is correct or change it and
> insert 'Windows XP System Files' in the drive specified.
>
> Copy files from:
> c:\windows\system32\drivers
>
> do not know what to do.
> need your help. thanx