SP2 Still Will not Install

I have XP Pro.

I have tried everything, scannow, safe mode, exiting antivirus and firewall,
etc., etc. (about 7-8 attempts) but I still get about 1/3 of the way through
the install and I get an error saying it is unable to copy a file ( always a
different file) the specific error is:

Copy Error
An error occurred while copying file [name of file].
Cannot copy file to destination directory. Click Retry to retry or Cancel to
cancel

The only option that does anything is cancel. Retrying just yields the same
error message.

I have tried all the suggestions of turning off the read only attribute on
that file, rename the file, etc. Nothing works.

I want to install SP2. I have it on all my other computers as the upgrade
worked fine, but not on this one.

Please help.

Steve

Steve

You can order it from here..

http://www.microsoft.com/windowsxp/d...s/default.mspx

I understand that it is also available from major computer stores free of
charge..

--
Mike Hall
MVP - Windows Shell/user

http://dts-l.org/goodpost.htm





"Steve" <> wrote in message
news:%...
>I have XP Pro.
>
> I have tried everything, scannow, safe mode, exiting antivirus and
> firewall,
> etc., etc. (about 7-8 attempts) but I still get about 1/3 of the way
> through
> the install and I get an error saying it is unable to copy a file ( always
> a
> different file) the specific error is:
>
> Copy Error
> An error occurred while copying file [name of file].
> Cannot copy file to destination directory. Click Retry to retry or Cancel
> to
> cancel
>
> The only option that does anything is cancel. Retrying just yields the
> same
> error message.
>
> I have tried all the suggestions of turning off the read only attribute on
> that file, rename the file, etc. Nothing works.
>
> I want to install SP2. I have it on all my other computers as the upgrade
> worked fine, but not on this one.
>
> Please help.
>
> Steve
>
>
>

I have the CD. That is how I am trying to install it.


"Mike Hall (MS-MVP)" <> wrote in message
news:%...
> Steve
>
> You can order it from here..
>
>
http://www.microsoft.com/windowsxp/d...s/default.mspx
>
> I understand that it is also available from major computer stores free of
> charge..
>
> --
> Mike Hall
> MVP - Windows Shell/user
>
> http://dts-l.org/goodpost.htm
>
>
>
>
>
> "Steve" <> wrote in message
> news:%...
> >I have XP Pro.
> >
> > I have tried everything, scannow, safe mode, exiting antivirus and
> > firewall,
> > etc., etc. (about 7-8 attempts) but I still get about 1/3 of the way
> > through
> > the install and I get an error saying it is unable to copy a file (
always
> > a
> > different file) the specific error is:
> >
> > Copy Error
> > An error occurred while copying file [name of file].
> > Cannot copy file to destination directory. Click Retry to retry or
Cancel
> > to
> > cancel
> >
> > The only option that does anything is cancel. Retrying just yields the
> > same
> > error message.
> >
> > I have tried all the suggestions of turning off the read only attribute
on
> > that file, rename the file, etc. Nothing works.
> >
> > I want to install SP2. I have it on all my other computers as the
upgrade
> > worked fine, but not on this one.
> >
> > Please help.
> >
> > Steve
> >
> >
> >
>
>

Steve;
If it is a different file each time, you may have a dirty CD or drive.
Clean both.

Or you may have a memory problem.
Power off and reseat all memory sticks.
If you have multiple memory sticks, remove one at a time making sure to stay
at or above Windows XP Minimum of 64 mb.


--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
In memory of our dear friend, MVP Alex Nichol
http://www.dts-l.org


"Steve" <> wrote in message
news:%...
>I have XP Pro.
>
> I have tried everything, scannow, safe mode, exiting antivirus and
> firewall,
> etc., etc. (about 7-8 attempts) but I still get about 1/3 of the way
> through
> the install and I get an error saying it is unable to copy a file ( always
> a
> different file) the specific error is:
>
> Copy Error
> An error occurred while copying file [name of file].
> Cannot copy file to destination directory. Click Retry to retry or Cancel
> to
> cancel
>
> The only option that does anything is cancel. Retrying just yields the
> same
> error message.
>
> I have tried all the suggestions of turning off the read only attribute on
> that file, rename the file, etc. Nothing works.
>
> I want to install SP2. I have it on all my other computers as the upgrade
> worked fine, but not on this one.
>
> Please help.
>
> Steve
>
>
>

I have 1 GB of memory, a 3.0Ghz pentium 4. I will try to reseat the memory,
but I don't think that is it. I would think that I would have had problems
with something else.

Also, I don't think it is the CD. When I insert the CD, it copies all the
files to a temporary directory on my D drive (I have 2 drives 60gb (c) and
200gb (d)). I don't think it access the cd after that.

Any other ideas?


"Jupiter Jones [MVP]" <> wrote in message
news:%...
> Steve;
> If it is a different file each time, you may have a dirty CD or drive.
> Clean both.
>
> Or you may have a memory problem.
> Power off and reseat all memory sticks.
> If you have multiple memory sticks, remove one at a time making sure to
> stay at or above Windows XP Minimum of 64 mb.
>
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar
> In memory of our dear friend, MVP Alex Nichol
> http://www.dts-l.org
>
>
> "Steve" <> wrote in message
> news:%...
>>I have XP Pro.
>>
>> I have tried everything, scannow, safe mode, exiting antivirus and
>> firewall,
>> etc., etc. (about 7-8 attempts) but I still get about 1/3 of the way
>> through
>> the install and I get an error saying it is unable to copy a file (
>> always a
>> different file) the specific error is:
>>
>> Copy Error
>> An error occurred while copying file [name of file].
>> Cannot copy file to destination directory. Click Retry to retry or Cancel
>> to
>> cancel
>>
>> The only option that does anything is cancel. Retrying just yields the
>> same
>> error message.
>>
>> I have tried all the suggestions of turning off the read only attribute
>> on
>> that file, rename the file, etc. Nothing works.
>>
>> I want to install SP2. I have it on all my other computers as the upgrade
>> worked fine, but not on this one.
>>
>> Please help.
>>
>> Steve
>>
>>
>>
>
>

"Steve" <> wrote in message
news:...
>I have 1 GB of memory, a 3.0Ghz pentium 4. I will try to reseat the memory,
> but I don't think that is it. I would think that I would have had problems
> with something else.
>
> Also, I don't think it is the CD. When I insert the CD, it copies all the
> files to a temporary directory on my D drive (I have 2 drives 60gb (c) and
> 200gb (d)). I don't think it access the cd after that.
>
> Any other ideas?

I agree with Jupiter that it looks like a hardware issue
but what is the evidence that points at the *source* of the copy?
Why can't the problem be in the destination (e.g. your harddrive) instead?
Are there any entries in Event Viewer which clarify this?
If not you could try running FileMon to see if it gives you
any more clues.

Have you done chkdsk of the volume?
Do you have room to install XP into a different partition
and try to update it?
Etc.


Good luck

Robert Aldwinckle
---


>
>
> "Jupiter Jones [MVP]" <> wrote in message
> news:%...
>> Steve;
>> If it is a different file each time, you may have a dirty CD or drive.
>> Clean both.
>>
>> Or you may have a memory problem.
>> Power off and reseat all memory sticks.
>> If you have multiple memory sticks, remove one at a time making sure to
>> stay at or above Windows XP Minimum of 64 mb.
>>
>>
>> --
>> Jupiter Jones [MVP]
>> http://www3.telus.net/dandemar
>> In memory of our dear friend, MVP Alex Nichol
>> http://www.dts-l.org
>>
>>
>> "Steve" <> wrote in message
>> news:%...
>>>I have XP Pro.
>>>
>>> I have tried everything, scannow, safe mode, exiting antivirus and
>>> firewall,
>>> etc., etc. (about 7-8 attempts) but I still get about 1/3 of the way
>>> through
>>> the install and I get an error saying it is unable to copy a file (
>>> always a
>>> different file) the specific error is:
>>>
>>> Copy Error
>>> An error occurred while copying file [name of file].
>>> Cannot copy file to destination directory. Click Retry to retry or Cancel
>>> to
>>> cancel
>>>
>>> The only option that does anything is cancel. Retrying just yields the
>>> same
>>> error message.
>>>
>>> I have tried all the suggestions of turning off the read only attribute
>>> on
>>> that file, rename the file, etc. Nothing works.
>>>
>>> I want to install SP2. I have it on all my other computers as the upgrade
>>> worked fine, but not on this one.
>>>
>>> Please help.
>>>
>>> Steve
>>>
>>>
>>>
>>
>>
>
>

If I install into a different partition, will I be able to still run the
programs that are installed on the original partition?


"Robert Aldwinckle" <> wrote in message
news:%...
> "Steve" <> wrote in message
> news:...
>>I have 1 GB of memory, a 3.0Ghz pentium 4. I will try to reseat the
>>memory,
>> but I don't think that is it. I would think that I would have had
>> problems
>> with something else.
>>
>> Also, I don't think it is the CD. When I insert the CD, it copies all the
>> files to a temporary directory on my D drive (I have 2 drives 60gb (c)
>> and
>> 200gb (d)). I don't think it access the cd after that.
>>
>> Any other ideas?
>
> I agree with Jupiter that it looks like a hardware issue
> but what is the evidence that points at the *source* of the copy?
> Why can't the problem be in the destination (e.g. your harddrive) instead?
> Are there any entries in Event Viewer which clarify this?
> If not you could try running FileMon to see if it gives you
> any more clues.
>
> Have you done chkdsk of the volume?
> Do you have room to install XP into a different partition
> and try to update it?
> Etc.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>>
>>
>> "Jupiter Jones [MVP]" <> wrote in message
>> news:%...
>>> Steve;
>>> If it is a different file each time, you may have a dirty CD or drive.
>>> Clean both.
>>>
>>> Or you may have a memory problem.
>>> Power off and reseat all memory sticks.
>>> If you have multiple memory sticks, remove one at a time making sure to
>>> stay at or above Windows XP Minimum of 64 mb.
>>>
>>>
>>> --
>>> Jupiter Jones [MVP]
>>> http://www3.telus.net/dandemar
>>> In memory of our dear friend, MVP Alex Nichol
>>> http://www.dts-l.org
>>>
>>>
>>> "Steve" <> wrote in message
>>> news:%...
>>>>I have XP Pro.
>>>>
>>>> I have tried everything, scannow, safe mode, exiting antivirus and
>>>> firewall,
>>>> etc., etc. (about 7-8 attempts) but I still get about 1/3 of the way
>>>> through
>>>> the install and I get an error saying it is unable to copy a file (
>>>> always a
>>>> different file) the specific error is:
>>>>
>>>> Copy Error
>>>> An error occurred while copying file [name of file].
>>>> Cannot copy file to destination directory. Click Retry to retry or
>>>> Cancel
>>>> to
>>>> cancel
>>>>
>>>> The only option that does anything is cancel. Retrying just yields the
>>>> same
>>>> error message.
>>>>
>>>> I have tried all the suggestions of turning off the read only attribute
>>>> on
>>>> that file, rename the file, etc. Nothing works.
>>>>
>>>> I want to install SP2. I have it on all my other computers as the
>>>> upgrade
>>>> worked fine, but not on this one.
>>>>
>>>> Please help.
>>>>
>>>> Steve
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

"Steve" <> wrote in message
news:
....
>> but what is the evidence that points at the *source* of the copy?
....
> If I install into a different partition, will I be able to still run the
> programs that are installed on the original partition?

No. The only point of doing it would be as a test to get more
information about your problem. Note that answering the other
questions I asked might give you just as equally useful information
with less work... <eg>


Robert
---


>
>
> "Robert Aldwinckle" <> wrote in message
> news:%...
>> "Steve" <> wrote in message
>> news:...
>>>I have 1 GB of memory, a 3.0Ghz pentium 4. I will try to reseat the
>>>memory,
>>> but I don't think that is it. I would think that I would have had
>>> problems
>>> with something else.
>>>
>>> Also, I don't think it is the CD. When I insert the CD, it copies all the
>>> files to a temporary directory on my D drive (I have 2 drives 60gb (c)
>>> and
>>> 200gb (d)). I don't think it access the cd after that.
>>>
>>> Any other ideas?
>>
>> I agree with Jupiter that it looks like a hardware issue
>> but what is the evidence that points at the *source* of the copy?
>> Why can't the problem be in the destination (e.g. your harddrive) instead?
>> Are there any entries in Event Viewer which clarify this?
>> If not you could try running FileMon to see if it gives you
>> any more clues.
>>
>> Have you done chkdsk of the volume?
>> Do you have room to install XP into a different partition
>> and try to update it?
>> Etc.
>>
>>
>> Good luck
>>
>> Robert Aldwinckle
>> ---

....