SP2 still won't install

Have tried windows update, full download and CD. Have tried 5 or 6 times.

It gets about a third done and I get an error that says "an error occurred,
cannot copy file to destination directory". It happens on a different file
each time. My only choice is cancel or retry. Canceling reverses the process
to that point and everything goes back to the way it was. Retrying does
nothing except give me the same error.

I have plenty of room on my drive (over 15GB).

Any suggestions?

Is your firewall, virus checker,and other similar programs turned off? Are
your peripherals off or disconnected? Are you disconnected from the web? All
that must be done first.

"Steve" <> wrote in message
news:%23rgOm%...
> Have tried windows update, full download and CD. Have tried 5 or 6 times.
>
> It gets about a third done and I get an error that says "an error
> occurred,
> cannot copy file to destination directory". It happens on a different file
> each time. My only choice is cancel or retry. Canceling reverses the
> process
> to that point and everything goes back to the way it was. Retrying does
> nothing except give me the same error.
>
> I have plenty of room on my drive (over 15GB).
>
> Any suggestions?
>
>

Did turn off firewall, virus checker,and other similar programs. Did turn
off all peripherals. Didn't disconnect from web.

Why would this give the error I listed? (Unable to copy to destination
directory.)


"Jerry" <> wrote in message
news:...
> Is your firewall, virus checker,and other similar programs turned off? Are
> your peripherals off or disconnected? Are you disconnected from the web?
All
> that must be done first.
>
> "Steve" <> wrote in message
> news:%23rgOm%...
> > Have tried windows update, full download and CD. Have tried 5 or 6
times.
> >
> > It gets about a third done and I get an error that says "an error
> > occurred,
> > cannot copy file to destination directory". It happens on a different
file
> > each time. My only choice is cancel or retry. Canceling reverses the
> > process
> > to that point and everything goes back to the way it was. Retrying does
> > nothing except give me the same error.
> >
> > I have plenty of room on my drive (over 15GB).
> >
> > Any suggestions?
> >
> >
>
>

Steve wrote:

> Did turn off firewall, virus checker,and other similar programs. Did turn
> off all peripherals. Didn't disconnect from web.
>
> Why would this give the error I listed? (Unable to copy to destination
> directory.)
>
>
> "Jerry" <> wrote in message
> news:...
>
>>Is your firewall, virus checker,and other similar programs turned off? Are
>>your peripherals off or disconnected? Are you disconnected from the web?
>
> All
>
>>that must be done first.
>>
>>"Steve" <> wrote in message
>>news:%23rgOm%.. .
>>
>>>Have tried windows update, full download and CD. Have tried 5 or 6
>
> times.
>
>>>It gets about a third done and I get an error that says "an error
>>>occurred,
>>>cannot copy file to destination directory". It happens on a different
>
> file
>
>>>each time. My only choice is cancel or retry. Canceling reverses the
>>>process
>>>to that point and everything goes back to the way it was. Retrying does
>>>nothing except give me the same error.
>>>
>>>I have plenty of room on my drive (over 15GB).
>>>
>>>Any suggestions?

Not a good idea to turn of AV and firewall and still be connected to the
web. You could have been infected with a nasty in a matter of minutes.

You should disconnect from the web before doing the install. Have you
done a thorough check for malware too?

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

Yes, I should have said that after not working a couple of times, I ran
spybot, adaware, did a scan of the hard drive, virus scan, defragged, etc,
etc.

Still didn't work.

"Rock" <> wrote in message
news:%...
> Steve wrote:
>
> > Did turn off firewall, virus checker,and other similar programs. Did
turn
> > off all peripherals. Didn't disconnect from web.
> >
> > Why would this give the error I listed? (Unable to copy to destination
> > directory.)
> >
> >
> > "Jerry" <> wrote in message
> > news:...
> >
> >>Is your firewall, virus checker,and other similar programs turned off?
Are
> >>your peripherals off or disconnected? Are you disconnected from the web?
> >
> > All
> >
> >>that must be done first.
> >>
> >>"Steve" <> wrote in message
> >>news:%23rgOm%.. .
> >>
> >>>Have tried windows update, full download and CD. Have tried 5 or 6
> >
> > times.
> >
> >>>It gets about a third done and I get an error that says "an error
> >>>occurred,
> >>>cannot copy file to destination directory". It happens on a different
> >
> > file
> >
> >>>each time. My only choice is cancel or retry. Canceling reverses the
> >>>process
> >>>to that point and everything goes back to the way it was. Retrying does
> >>>nothing except give me the same error.
> >>>
> >>>I have plenty of room on my drive (over 15GB).
> >>>
> >>>Any suggestions?
>
> Not a good idea to turn of AV and firewall and still be connected to the
> web. You could have been infected with a nasty in a matter of minutes.
>
> You should disconnect from the web before doing the install. Have you
> done a thorough check for malware too?
>
> Installing Service Packs
> http://www3.telus.net/dandemar/xpsp2.htm
> http://www3.telus.net/dandemar/spackins.htm
>
> Pre-Install, Install, Cleaning Up Afterwards
> http://forum.aumha.org/viewforum.php?f=45
>

Something is corrupted somewhere. Start checking
with memory first. www.memtest86.com
Then start checking for your hardware's latest
drivers. <follow install instructions precisely>

"Steve" <> wrote in message
news:...
> Yes, I should have said that after not working a couple of times, I
> ran
> spybot, adaware, did a scan of the hard drive, virus scan,
> defragged, etc,
> etc.
>
> Still didn't work.
>
> "Rock" <> wrote in message
> news:%...
>> Steve wrote:
>>
>> > Did turn off firewall, virus checker,and other similar programs.
>> > Did
> turn
>> > off all peripherals. Didn't disconnect from web.
>> >
>> > Why would this give the error I listed? (Unable to copy to
>> > destination
>> > directory.)
>> >
>> >
>> > "Jerry" <> wrote in message
>> > news:...
>> >
>> >>Is your firewall, virus checker,and other similar programs turned
>> >>off?
> Are
>> >>your peripherals off or disconnected? Are you disconnected from
>> >>the web?
>> >
>> > All
>> >
>> >>that must be done first.
>> >>
>> >>"Steve" <> wrote in message
>> >>news:%23rgOm%.. .
>> >>
>> >>>Have tried windows update, full download and CD. Have tried 5 or
>> >>>6
>> >
>> > times.
>> >
>> >>>It gets about a third done and I get an error that says "an
>> >>>error
>> >>>occurred,
>> >>>cannot copy file to destination directory". It happens on a
>> >>>different
>> >
>> > file
>> >
>> >>>each time. My only choice is cancel or retry. Canceling reverses
>> >>>the
>> >>>process
>> >>>to that point and everything goes back to the way it was.
>> >>>Retrying does
>> >>>nothing except give me the same error.
>> >>>
>> >>>I have plenty of room on my drive (over 15GB).
>> >>>
>> >>>Any suggestions?
>>
>> Not a good idea to turn of AV and firewall and still be connected
>> to the
>> web. You could have been infected with a nasty in a matter of
>> minutes.
>>
>> You should disconnect from the web before doing the install. Have
>> you
>> done a thorough check for malware too?
>>
>> Installing Service Packs
>> http://www3.telus.net/dandemar/xpsp2.htm
>> http://www3.telus.net/dandemar/spackins.htm
>>
>> Pre-Install, Install, Cleaning Up Afterwards
>> http://forum.aumha.org/viewforum.php?f=45
>>
>
>

Hi Steve - Did you perhaps make a CD-RW disk of the download and then try to
install SP2 from that? What you describe can occur under those
circumstances (for reasons I don't fully understand yet). If so, try
burning a CD-R disk and doing the SP2 install using that. Be sure you
"finalize" the disk (not just the session) when you burn it.

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In news:%23rgOm%,
Steve <> typed:
> Have tried windows update, full download and CD. Have tried 5 or 6
> times.
>
> It gets about a third done and I get an error that says "an error
> occurred, cannot copy file to destination directory". It happens on a
> different file each time. My only choice is cancel or retry.
> Canceling reverses the process to that point and everything goes back
> to the way it was. Retrying does nothing except give me the same
> error.
>
> I have plenty of room on my drive (over 15GB).
>
> Any suggestions?

I have the CD sent to me from Microsoft!

"Jim Byrd" <> wrote in message
news:...
> Hi Steve - Did you perhaps make a CD-RW disk of the download and then try
to
> install SP2 from that? What you describe can occur under those
> circumstances (for reasons I don't fully understand yet). If so, try
> burning a CD-R disk and doing the SP2 install using that. Be sure you
> "finalize" the disk (not just the session) when you burn it.
>
> --
> Please respond in the same thread.
> Regards, Jim Byrd, MS-MVP
>
>
>
> In news:%23rgOm%,
> Steve <> typed:
> > Have tried windows update, full download and CD. Have tried 5 or 6
> > times.
> >
> > It gets about a third done and I get an error that says "an error
> > occurred, cannot copy file to destination directory". It happens on a
> > different file each time. My only choice is cancel or retry.
> > Canceling reverses the process to that point and everything goes back
> > to the way it was. Retrying does nothing except give me the same
> > error.
> >
> > I have plenty of room on my drive (over 15GB).
> >
> > Any suggestions?
>