sp2 stops installing

I have downloaded from automatic updates as well as manually downloaded sp2
for IT users and it stops at verifying product key, now I also try to
download automatic updates and all downloads fail now. I have just recently
reformatted my hard drive and upon installation it never asked me for a
product code and I nothing seems to work the same. Can anybody help me on
these problems I am having? Should I reformat again and try this all over
again?

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

lilredmnky69 wrote:
> I have downloaded from automatic updates as well as manually downloaded
> sp2
> for IT users and it stops at verifying product key, now I also try to
> download automatic updates and all downloads fail now. I have just
> recently
> reformatted my hard drive and upon installation it never asked me for a
> product code and I nothing seems to work the same. Can anybody help me on
> these problems I am having? Should I reformat again and try this all over
> again?

Not sure I quite understand the question but ------- ignore if not relevant

SP2 installation hangs at "Checking product key" phase
Posted by another user who got a response from MS Support:-

<quote>

There are 3 steps which we have to do to get the SP2 installed.

Steps are:

1) Please go into the CMD prompt (Start/Run --> cmd.exe )

2) Then type cd /d %windir%\inf and make sure we are in that directory.

3) Then type ren oem*.inf oem*.old, it will go back to the prompt after giving you some
error (Do not worry about it)

4) Then type ren oem*.pnf oem*.old1, it will go back to the prompt after giving you some
error (Do not worry about it)

5) Then goto start - run - type "%windir%\inf" and you will see the files in the folder.

6) Then find the file by name INFCACHE.1 and take a backup of it to desktop (by copying it
to desktop) and delete the INFCACHE.1 from c:\windows\inf.

7) Close all windows and reboot the computer to safe mode and start the installation of
SP2 and it should go fine.

<quote>

I would check to make sure you do know what your product key is before attempting anything
especially if it's an OEM version.

If Windows XP is still installed on the computer:

http://nirsoft.net/utils/product_cd_key_viewer.html
ProduKey v1.03 - Recover lost product key (CD-Key) of Windows/MS-Office
Copyright (c) 2005 Nir Sofer

Magical Jelly Bean Keyfinder
http://www.magicaljellybean.com/keyfinder.shtml

If you purchased WinXP retail, the Product Key is on an orange label on the back of the
package. If you don't have the package, contact Microsoft:
http://support.microsoft.com/kb/295539

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/kb/326246

If you have an OEM version of WinXP, the Product Key sticker should have been placed on
the computer tower by the retailer. Note, Microsoft will be unable to assist you with an
OEM version.


And just to throw this in: What to Know Before You Download and Install Windows XP Service
Pack 2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx
--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon



"lilredmnky69" <> wrote in message
news:1D120390-4656-4011-8C40-...
|I have downloaded from automatic updates as well as manually downloaded sp2
| for IT users and it stops at verifying product key, now I also try to
| download automatic updates and all downloads fail now. I have just recently
| reformatted my hard drive and upon installation it never asked me for a
| product code and I nothing seems to work the same. Can anybody help me on
| these problems I am having? Should I reformat again and try this all over
| again?

TaurArian's advice worked for me. Thanks TaurArian The files that were renamed, are they unecessary now or do they need to be reverted back to their original state?

Hi Geoffrey, you'll need to tell me which thread you are referring to before
I could answer that.
Please either provide a link to the original thread or in the alternative
copy and paste the same in this thread.
Pleased one of my postings has been of assistance.
K

--


====================================
TaurArian [MS-MVP] 2005-2009

"Geoffrey Stubbs" wrote in message
news:...
> TaurArian's advice worked for me. Thanks TaurArian The files that were
> renamed, are they unecessary now or do they need to be reverted back to
> their original state?