SP2 installation hangs at "Checking product key" phase
Posted by another user who got a response from MS Support:-
<quote>
There are 3 steps which we have to do to get the SP2 installed.
Steps are:
1) Please go into the CMD prompt (Start/Run --> cmd.exe )
2) Then type cd /d %windir%\inf and make sure we are in that directory.
3) Then type ren oem*.inf oem*.old, it will go back to the prompt after
giving you some error (Do not worry about it)
4) Then type ren oem*.pnf oem*.old1, it will go back to the prompt after
giving you some error (Do not worry about it)
5) Then goto start - run - type "%windir%\inf" and you will see the files in
the folder.
6) Then find the file by name INFCACHE.1 and take a backup of it to desktop
(by copying it to desktop) and delete the INFCACHE.1 from c:\windows\inf.
7) Close all windows and reboot the computer to safe mode and start the
installation of SP2 and it should go fine.
<quote>
I would check to make sure you do know what your product key is before
attempting anything especially if it's an OEM version.
And just to throw this in: What to Know Before You Download and Install
Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx
"cw" wrote:
> i called microsoft today and got an activation key, and everything worked up
> till now, but now i can't install sp2, sp1 installed with the other updates
> with no prob. anyone have any advice or fixes?