SP2 Update and Exception Error

Hi, I have tried to install the XP SP2 several times with noÂ* success. Each
time, the update goes through the Inspecting, Checking, and Â*Backing up
phases
O.K. Right after it backs up the registry, I get a Service Â*Pack 2 Setup
Error "An exception error occured in the service when handliÂ*ng the control
request" After clicking OK, I get another Service Pack 2 SeÂ*tup Error
"Service Pack 2 did not complete" The last lines of the svcÂ*pack.log are:

99.625: CabinetBuild complete
99.625: Num Ticks for Cabinet build : 609
100.375: Starting process:
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\update\fixccs.exe
103.766: Return Code = 0
103.766: Starting process:
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\update\nv4prep.exe
103.813: Return Code = 0
103.813: Starting process:
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\root\cmpnents\mediactr\i3 86\MCPreIns.exe
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\root\cmpnents\mediactr\i3 86\
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\ip\ c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\
103.813: Return Code = 0
103.813: Starting process: C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\apphelp.dll,ShimFlushCache
103.844: Return Code = 0
103.844: Starting process:
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\update\spnpinst.exe /snapshot
103.860: Return Code = 0
103.875: DeRegisterUninstallProgramInInf: No Old UninstallDir
116.016: Conditional load of section MSN.Block.Condition succeeded
116.016: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName
failed :0x2
116.032: Conditional load of section WindowsMessenger.Condition succeeded
116.422: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
c:\windows\java\packages\* Failed: 0x3
116.422: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
c:\windows\java\packages\data\* Failed: 0x3
117.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
117.485: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
117.485: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
117.500: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
117.500: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
233.032: Num Ticks for Backup : 133360
233.188:
AppPatch not installed.
233.188: AppPatch not installed. Registry will be archived.
243.485: Num Ticks for creating uninst inf : 10500
243.500: Registering Uninstall Program for -> Windows XP Service Pack,
Service Pack 2 , 0x0
260.969: Conditional load of section MSN.Block.Condition succeeded
260.969: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName
failed :0x2
261.000: Conditional load of section WindowsMessenger.Condition succeeded
261.172: Enumerating Devices of bluetooth, GUID
{e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
261.219: Enumerating Devices of DiskDrive, GUID
{4D36E967-E325-11CE-BFC1-08002BE10318}
261.282: Enumerating Devices of display, GUID
{4d36e968-e325-11ce-bfc1-08002be10318}
261.344: Skip Oem Device
PCI\VEN_1002&DEV_5941&SUBSYS_20031002&REV_01\4&B5F B279&0&0108
261.344: Skip Oem Device
PCI\VEN_1002&DEV_5961&SUBSYS_20021002&REV_01\4&B5F B279&0&0008
261.344: Enumerating Devices of displaycodec, GUID
{e6abb47d-8339-4c60-be92-e9045ff5a33d}
261.391: Enumerating Devices of HIDClass, GUID
{745a17a0-74d3-11d0-b6fe-00a0c90f57da}
261.454: Enumerating Devices of media, GUID
{4d36e96c-e325-11ce-bfc1-08002be10318}
261.516: Skip Oem Device
PCI\VEN_1106&DEV_3059&SUBSYS_71201462&REV_50\3&61A AA01&0&8D
261.516: Skip Oem Device
PCI\VEN_123F&DEV_8120&SUBSYS_00011655&REV_B1\3&61A AA01&0&40
261.532: Enumerating Devices of Modem, GUID
{4D36E96D-E325-11CE-BFC1-08002BE10318}
261.579: Enumerating Devices of net, GUID
{4d36e972-e325-11ce-bfc1-08002be10318}
261.641: Skip Oem Device
PCI\VEN_1106&DEV_3065&SUBSYS_71201462&REV_74\3&61A AA01&0&90
261.641: Enumerating Devices of ports, GUID
{4d36e978-e325-11ce-bfc1-08002be10318}
261.704: Enumerating Devices of Processor, GUID
{50127DC3-0F36-415e-A6CC-4CB3BE910B65}
261.750: Starting Backup For ACPI\AuthenticAMD_-_x86_Family_6_Model_10
262.079: Enumerating Devices of sdbus, GUID
{a0a588a4-c46f-4b37-b7ea-c82fe89870c6}
262.141: Enumerating Devices of System, GUID
{4D36E97D-E325-11CE-BFC1-08002BE10318}
262.204: Skip Oem Device
PCI\VEN_1106&DEV_3177&SUBSYS_00000000&REV_00\3&61A AA01&0&88
262.204: Skip Oem Device
PCI\VEN_1106&DEV_3189&SUBSYS_00000000&REV_00\3&61A AA01&0&00
262.204: Skip Oem Device
PCI\VEN_1106&DEV_B168&SUBSYS_00000000&REV_00\3&61A AA01&0&08
262.204: Enumerating Devices of Unknown, GUID
{4D36E97E-E325-11CE-BFC1-08002BE10318}
262.250: Enumerating Devices of USB, GUID
{36FC9E60-C465-11CF-8056-444553540000}
262.313: Skip Oem Device
PCI\VEN_1106&DEV_3104&SUBSYS_71201462&REV_82\3&61A AA01&0&83
262.797: UpdateMonitoredList Succeeded
264.782: System Restore Point set.
266.141: PFE2: Per File Exceptions will not be used.
267.438: SceConfigreSystem failed, return 0x10
267.438: DoInstallation:SecurityConfigSystemCommit Failed: 0x80070428
268.032: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
268.032: DoInstallation: Failed to unregistering spuninst.exe for recovery.
268.032: An exception occurred in the service when handling the control
request.
328.875: Message displayed to the user: An exception occurred in the service
when handling the control request.
328.875: User Input: OK
332.829: DeRegistering the Uninstall Program -> Windows XP Service Pack, 0
332.829: Service Pack 2 installation did not complete.
358.125: Message displayed to the user: Service Pack 2 installation did not
complete.
358.125: User Input: OK
358.125: Update.exe extended error code = 0x80070428

This is driving me nuts. Any help would be greatly appreciated.


Thanks

Surely someone can help me with this?!?

"wchittenden" <> wrote in message
news:265F7058-5CCD-4C2A-B8E0-...
> Hi, I have tried to install the XP SP2 several times with noÂ* success. Each
> time, the update goes through the Inspecting, Checking, and Â*Backing up
> phases
> O.K. Right after it backs up the registry, I get a Service Â*Pack 2 Setup
> Error "An exception error occured in the service when handliÂ*ng the control
> request" After clicking OK, I get another Service Pack 2 SeÂ*tup Error
> "Service Pack 2 did not complete" The last lines of the svcÂ*pack.log are:

....


Try a search?

http://groups-beta.google.com/groups...=1&sa=N&tab=wg

(Google Groups search for
80070428 OR 0x80070428 MVP OR MSFT group:microsoft.*.windowsupdate
)

Torgeir apparently answered you in September when you made exactly
the same post.

The only thing that I would add is that it looks like a possible case
of the registry being locked down (e.g. perhaps by a group policy
template).

E.g., see if the suggestions in this article give you any more clues:

<title>You receive an &quot;Access is denied&quot; error message when you try to install Windows XP Service Pack 2</title>
http://support.microsoft.com/kb/873148

(Google web search for
permissions registry svcpack site:microsoft.com
)


HTH

Robert Aldwinckle
---

Yes, I did do a search and the only hit was (as you pointed out) my request
for help from September of last year. I would have thought that someone else
surely would have had the same problem during that last four months, but
apparently not. As I stated then, Torgeir Bakken's suggestion did not work
and I never received another suggestion to resolve the problem. I even tried
Torgeir's suggestion before posting this message and it still did not take
care of the problem. That is why I was asking for help again

Thank you for the suggestion to check out
http://support.microsoft.com/kb/873148 I will try it out and report back.

"Robert Aldwinckle" wrote:

> "wchittenden" <> wrote in message
> news:265F7058-5CCD-4C2A-B8E0-...
> > Hi, I have tried to install the XP SP2 several times with noÂÂ* success. Each
> > time, the update goes through the Inspecting, Checking, and ÂÂ*Backing up
> > phases
> > O.K. Right after it backs up the registry, I get a Service ÂÂ*Pack 2 Setup
> > Error "An exception error occured in the service when handliÂÂ*ng the control
> > request" After clicking OK, I get another Service Pack 2 SeÂÂ*tup Error
> > "Service Pack 2 did not complete" The last lines of the svcÂÂ*pack.log are:
>
> ....
>
>
> Try a search?
>
> http://groups-beta.google.com/groups...=1&sa=N&tab=wg
>
> (Google Groups search for
> 80070428 OR 0x80070428 MVP OR MSFT group:microsoft.*.windowsupdate
> )
>
> Torgeir apparently answered you in September when you made exactly
> the same post.
>
> The only thing that I would add is that it looks like a possible case
> of the registry being locked down (e.g. perhaps by a group policy
> template).
>
> E.g., see if the suggestions in this article give you any more clues:
>
> <title>You receive an "Access is denied" error message when you try to install Windows XP Service Pack 2</title>
> http://support.microsoft.com/kb/873148
>
> (Google web search for
> permissions registry svcpack site:microsoft.com
> )
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>

I again tried Torgeir's suggestion

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb
/verbose /areas services group_mgmt user_rights securitypolicy

and it executed without any errors. However, it did not take care of
the problem. I also tried the suggestions at

http://support.microsoft.com/kb/873148

but this apparently does not apply since "DoRegistryUpdates failed"
does not appear anywhere in the log file. I have copied the entire log
file. Surely someone has seen this problem before.

Thanks in advance.


2.000: 2005/02/05 13:13:39.218 (local)
2.000:
C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8e fd5a9b6f87fff395a2eb989\update\update.exe
(version 5.5.1005.0)
2.000: Failed To Enable SE_SHUTDOWN_PRIVILEGE
2.000: Service Pack started with following command line: -z
/DefaultUninstallNoPrompt /AcceptEulaNoPrompt /DefaultFinishNoPrompt
/ParentInfo:d5073d24f795ec4db538ee65db054ec8
2.063: Return Value From OnACPower = 1
2.063: OnACPower returned value( 0x1 ) which is Equal To 0x1
2.063: Condition succeeded for section OnACPower.Section in Line 1 of
PreRequisite
2.063: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Wi ndowsFeatures
is not Present
2.063: First Condition in A6Block.Section Succeeded
2.063: Condition succeeded for section A6Block.Section in Line 2 of
PreRequisite
10.329: ---- Old Information In The Registry ------
10.344: Source:C:\WINDOWS\$NtServicePackUninstall$\spunins t
10.344: Destination:
10.344: Source:C:\WINDOWS\$NtServicePackUninstall$
10.344: Destination:
10.344: Source:C:\WINDOWS\$NtServicePackUninstall$\spunins t
10.344: Destination:
10.344: Source:C:\WINDOWS\$NtServicePackUninstall$
10.344: Destination:
10.344: ---- New Information In The Registry ------
10.344: Source:C:\WINDOWS\$NtServicePackUninstall$\spunins t
10.344: Destination:
10.344: Source:C:\WINDOWS\$NtServicePackUninstall$
10.344: Destination:
10.344: Source:C:\WINDOWS\$NtServicePackUninstall$\spunins t
10.344: Destination:
10.344: Source:C:\WINDOWS\$NtServicePackUninstall$
10.344: Destination:
10.360: SetProductTypes: InfProductBuildType=BuildType.Sel
10.360: SetAltOsLoaderPath: No section uses DirId 65701; done.
10.454: IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
10.735: CreateUninstall = 1,Directory =
C:\WINDOWS\$NtServicePackUninstall$
28.657: Conditional load of section MSN.Block.Condition succeeded
28.657: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24}
KeyName failed :0x2
28.688: Conditional load of section WindowsMessenger.Condition
succeeded
31.438: ref tag c:\windows\servicepackfiles\i386\sp1.cab does not exist
31.438: ref tag c:\windows\driver cache\i386\sp2.cab does not exist
31.438: ref tag c:\windows\servicepackfiles\i386\sp2.cab does not exist
32.422: Starting AnalyzeComponents
32.422: AnalyzePhaseZero used 0 ticks
32.422: No
C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8e fd5a9b6f87fff395a2eb989\update\updtblk.inf
file.
33.032: Found ACPI\AuthenticAMD_-_x86_Family_6_Model_10 in
DEVICEID.EXCLUSIONS
33.032: Found ACPI\Processor in DEVICEID.EXCLUSIONS
41.282:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem4.CAT
trusts inf c:\windows\inf\oem4.inf of device
PCI\VEN_1106&DEV_3104&SUBSYS_71201462&REV_82\3&61A AA01&0&83
41.797: Third Party Provider = VIA Technologies, Inc. for
PCI\VEN_1106&DEV_3177&SUBSYS_00000000&REV_00\3&61A AA01&0&88
42.735: Third Party Provider = VIA Technologies, Inc. for
PCI\VEN_1106&DEV_3189&SUBSYS_00000000&REV_00\3&61A AA01&0&00
45.438: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_DVD_2K\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_GMSIPCI\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_IP6FW\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_MMC_2K\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_MQAC\0000 0x2
45.438: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_NTACCESS\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_RMCAST\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_SBCPHID\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_SECDRV\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_TCPIP6\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_V7\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
45.454: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
48.485: SetupVerifyInfFile failed with error 0x490 for visioneer.inf of
device USB\VID_04A7&PID_0211\6&1C46D254&0&1
51.329: OEM file scan used 18907 ticks
55.079: c:\windows\system32\ativvaxx.dll is in the list of oem
drivers...skipping copy!
55.079: c:\windows\system32\ati3duag.dll is in the list of oem
drivers...skipping copy!
55.094: c:\windows\system32\drivers\ati2mtag.sys is in the list of oem
drivers...skipping copy!
55.110: c:\windows\system32\ati2dvag.dll is in the list of oem
drivers...skipping copy!
55.110: c:\windows\system32\ati2cqag.dll is in the list of oem
drivers...skipping copy!
55.188: AnalyzePhaseOne: used 22766 ticks
55.188: AnalyzeComponents: Hotpatch analysis disabled; skipping.
55.188: AnalyzeComponents: Hotpatching is disabled.
55.188: FindFirstFile c:\windows\$hf_mig$\*.*
55.688: AnalyzePhaseTwo used 500 ticks
55.688: AnalyzePhaseThree used 0 ticks
55.688: AnalyzePhaseFive used 0 ticks
55.719: AnalyzePhaseSix used 31 ticks
57.344: AnalyzeComponents used 24922 ticks
57.344: Downloading 0 files
57.344: bPatchMode = TRUE
57.344: Inventory complete: ReturnStatus=0, 46812 ticks
57.344: Num Ticks for invent : 46875
57.407: Conditional load of section WM.Reg.Install.Condition succeeded
57.407: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24}
KeyName failed :0x2
57.407: Conditional load of section RPCProtseq.Reg.Install.Condition
succeeded
57.407: Conditional load of section Msdvbnp.Reg.Install.Condition
succeeded
57.407: Conditional load of section Psisdecd.Reg.Install.Condition
succeeded
57.407: Conditional load of section Mpeg2Data.Reg.Install.Condition
succeeded
57.469: Allocation size of drive C: is 4096 bytes, free space =
96058253312 bytes
57.844: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
57.844: Drive C: free 91608MB req: 541MB w/uninstall: NOT CALCULATED.
57.844: CabinetBuild complete
57.844: Num Ticks for Cabinet build : 500
58.579: Starting process:
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\update\fixccs.exe
62.235: Return Code = 0
62.235: Starting process:
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\update\nv4prep.exe
62.297: Return Code = 0
62.297: Starting process:
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\root\cmpnents\mediactr\i3 86\MCPreIns.exe
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\root\cmpnents\mediactr\i3 86\
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\ip\
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\
62.297: Return Code = 0
62.297: Starting process: C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\apphelp.dll,ShimFlushCache
62.422: Return Code = 0
62.422: Starting process:
c:\windows\softwaredistribution\download\6ca7b3a8e fd5a9b6f87fff395a2eb989\\update\spnpinst.exe
/snapshot
62.469: Return Code = 0
62.469: DeRegisterUninstallProgramInInf: No Old UninstallDir
76.297: Conditional load of section MSN.Block.Condition succeeded
76.297: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24}
KeyName failed :0x2
76.313: Conditional load of section WindowsMessenger.Condition
succeeded
76.672: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
c:\windows\java\packages\* Failed: 0x3
76.672: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
c:\windows\java\packages\data\* Failed: 0x3
77.704: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
77.719: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
77.719: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
77.735: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
77.735: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
194.188: Num Ticks for Backup : 136250
194.360:
AppPatch not installed.
194.360: AppPatch not installed. Registry will be archived.
203.438: Num Ticks for creating uninst inf : 9344
203.454: Registering Uninstall Program for -> Windows XP Service Pack,
Service Pack 2 , 0x0
221.719: Conditional load of section MSN.Block.Condition succeeded
221.719: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24}
KeyName failed :0x2
221.750: Conditional load of section WindowsMessenger.Condition
succeeded
221.985: Enumerating Devices of bluetooth, GUID
{e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
222.063: Enumerating Devices of DiskDrive, GUID
{4D36E967-E325-11CE-BFC1-08002BE10318}
222.141: Enumerating Devices of display, GUID
{4d36e968-e325-11ce-bfc1-08002be10318}
222.204: Skip Oem Device
PCI\VEN_1002&DEV_5941&SUBSYS_20031002&REV_01\4&B5F B279&0&0108
222.204: Skip Oem Device
PCI\VEN_1002&DEV_5961&SUBSYS_20021002&REV_01\4&B5F B279&0&0008
222.204: Enumerating Devices of displaycodec, GUID
{e6abb47d-8339-4c60-be92-e9045ff5a33d}
222.266: Enumerating Devices of HIDClass, GUID
{745a17a0-74d3-11d0-b6fe-00a0c90f57da}
222.329: Enumerating Devices of media, GUID
{4d36e96c-e325-11ce-bfc1-08002be10318}
222.407: Skip Oem Device
PCI\VEN_1106&DEV_3059&SUBSYS_71201462&REV_50\3&61A AA01&0&8D
222.407: Skip Oem Device
PCI\VEN_123F&DEV_8120&SUBSYS_00011655&REV_B1\3&61A AA01&0&40
222.407: Enumerating Devices of Modem, GUID
{4D36E96D-E325-11CE-BFC1-08002BE10318}
222.688: Enumerating Devices of net, GUID
{4d36e972-e325-11ce-bfc1-08002be10318}
222.735: Skip Oem Device
PCI\VEN_1106&DEV_3065&SUBSYS_71201462&REV_74\3&61A AA01&0&90
222.750: Enumerating Devices of ports, GUID
{4d36e978-e325-11ce-bfc1-08002be10318}
222.797: Enumerating Devices of Processor, GUID
{50127DC3-0F36-415e-A6CC-4CB3BE910B65}
222.860: Starting Backup For ACPI\AuthenticAMD_-_x86_Family_6_Model_10
223.219: Enumerating Devices of sdbus, GUID
{a0a588a4-c46f-4b37-b7ea-c82fe89870c6}
223.282: Enumerating Devices of System, GUID
{4D36E97D-E325-11CE-BFC1-08002BE10318}
223.344: Skip Oem Device
PCI\VEN_1106&DEV_3177&SUBSYS_00000000&REV_00\3&61A AA01&0&88
223.344: Skip Oem Device
PCI\VEN_1106&DEV_3189&SUBSYS_00000000&REV_00\3&61A AA01&0&00
223.344: Skip Oem Device
PCI\VEN_1106&DEV_B168&SUBSYS_00000000&REV_00\3&61A AA01&0&08
223.360: Enumerating Devices of Unknown, GUID
{4D36E97E-E325-11CE-BFC1-08002BE10318}
223.407: Enumerating Devices of USB, GUID
{36FC9E60-C465-11CF-8056-444553540000}
223.469: Skip Oem Device
PCI\VEN_1106&DEV_3104&SUBSYS_71201462&REV_82\3&61A AA01&0&83
224.079: UpdateMonitoredList Succeeded
225.985: System Restore Point set.
226.454: PFE2: Per File Exceptions will not be used.
227.657: SceConfigreSystem failed, return 0x10
227.657: DoInstallation:SecurityConfigSystemCommit Failed: 0x80070428
230.250: UnRegisterSpuninstForRecovery, failed to delete
SpRecoverCmdLine value, error 0x2
230.250: DoInstallation: Failed to unregistering spuninst.exe for
recovery.
230.250: An exception occurred in the service when handling the control
request.
231.579: Message displayed to the user: An exception occurred in the
service when handling the control request.
231.579: User Input: OK
237.579: DeRegistering the Uninstall Program -> Windows XP Service
Pack, 0
237.579: Service Pack 2 installation did not complete.
239.094: Message displayed to the user: Service Pack 2 installation did
not complete.
239.094: User Input: OK
239.094: Update.exe extended error code = 0x80070428





Robert Aldwinckle wrote:
> The only thing that I would add is that it looks like a possible case
> of the registry being locked down (e.g. perhaps by a group policy
> template).
>
> E.g., see if the suggestions in this article give you any more clues:
>
> <title>You receive an &quot;Access is denied&quot; error message when
you try to install Windows XP Service Pack 2</title>
> http://support.microsoft.com/kb/873148
>

"wchittenden" <> wrote in message
news: ups.com...
>I again tried Torgeir's suggestion
>
> secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb
> /verbose /areas services group_mgmt user_rights securitypolicy
>
> and it executed without any errors. However, it did not take care of
> the problem. I also tried the suggestions at
>
> http://support.microsoft.com/kb/873148
>
> but this apparently does not apply since "DoRegistryUpdates failed"
> does not appear anywhere in the log file. I have copied the entire log
> file. Surely someone has seen this problem before.

That's why I used expressions like "looks like" and "more clues".

I still think that lines like these may indicate that your registry is locked
and that could be at least part of the source of your problems.
Notice that we would have to know if the keys existed before the
update executed to know if these messages actually implied that
such a problem existed.


> 28.657: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
> Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24}
> KeyName failed :0x2

Now, do these not exist or are they just inaccessible because a
key is blocked? FWIW I have the previous line but I do not have
these three lines in my svcpack.log:

> 31.438: ref tag c:\windows\servicepackfiles\i386\sp1.cab does not exist
> 31.438: ref tag c:\windows\driver cache\i386\sp2.cab does not exist
> 31.438: ref tag c:\windows\servicepackfiles\i386\sp2.cab does not exist
....

All those "Failed to query DriverPath" messages could indicate
a similar problem. FWIW I only had one of those, for LEGACY_VGASAVE

But the most obvious problems start here, which again I think
could imply that there is a problem with permissions.
E.g. perhaps you have permission to read the keys (which would be
different from KB873148) but not allowed to change them
(which would be similar but sufficiently different to cause a different
symptom.)


> 227.657: SceConfigreSystem failed, return 0x10
> 227.657: DoInstallation:SecurityConfigSystemCommit Failed: 0x80070428


FWIW instead of those (and the following) lines in my svcpack.log
I had many lines starting like:

GetCatVersion: Failed to retrieve version information from D:\WINDOWS\system32\CatRoot\{
....


Unfortunately there doesn't seem to be as clear a symptom
as KB873148 was designed to handle. In your position I would
be running with RegMon active during the update to see if it
could show me any more specific symptoms.


Good luck

Robert
---


> 230.250: UnRegisterSpuninstForRecovery, failed to delete
> SpRecoverCmdLine value, error 0x2
> 230.250: DoInstallation: Failed to unregistering spuninst.exe for
> recovery.
> 230.250: An exception occurred in the service when handling the control
> request.
> 231.579: Message displayed to the user: An exception occurred in the
> service when handling the control request.
> 231.579: User Input: OK
> 237.579: DeRegistering the Uninstall Program -> Windows XP Service
> Pack, 0
> 237.579: Service Pack 2 installation did not complete.
> 239.094: Message displayed to the user: Service Pack 2 installation did
> not complete.
> 239.094: User Input: OK
> 239.094: Update.exe extended error code = 0x80070428
>
>
>
>
>
> Robert Aldwinckle wrote:
>> The only thing that I would add is that it looks like a possible case
>> of the registry being locked down (e.g. perhaps by a group policy
>> template).
>>
>> E.g., see if the suggestions in this article give you any more clues:
>>
>> <title>You receive an &quot;Access is denied&quot; error message when
> you try to install Windows XP Service Pack 2</title>
>> http://support.microsoft.com/kb/873148
>>
>