SP2 Update Fails - Error 80070005

I am tying to update to SP2 but it fails very soon after starting with error
80070005 suggesting I retry or get help....

Extract from the update log states

Failed to copy file from
C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8e fd5a9b6f87fff395a2eb989\backup\twain_32.dll
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\backup\twain_3 2.dll (hr = 80070005) after 5 retries
Failed to copy file from
C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8e fd5a9b6f87fff395a2eb989\backup\twain_32.dll
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\backup\twain_3 2.dll (hr = 80070005)
DM: SusCopyDirectoryContents failed with 0x80070005.
Error 80070005 occurred while downloading update; notifying dependent calls.
WU client persisted 2 download calls
WU client persisted 2 download calls
WU client calls back to download call {596EFF83-F6CF-4175-BA50-FA2E9E2B4922}
with code Call complete and error 0
WU client completed and deleted call {596EFF83-F6CF-4175-BA50-FA2E9E2B4922}
WU client persisted 1 download calls
ISusInternal API failed CClientCallRecorder:isconnectCall with error
0x8024000c
ISusInternal:isconnectCall failed, hr=8024000C
REPORT EVENT: {99DDBDFF-3038-4A33-B6EA-66F879C6D492} 130 2004-12-09
20:06:16-0000 1 161 101 {7477AF62-8F9B-4F32-9DAF-7AB452E52396} 118 80070005 WindowsUpdate Failure Content Download Error: Download failed.
REPORT EVENT: {7548488B-0AAD-4478-8DAD-AB2A5523F98E} 131 2004-12-09
20:06:16-0000 1 161 101 {12497FC5-D5E1-49A8-8E44-26CBA6400DD7} 105 80070005 WindowsUpdate Failure Content Download Error: Download failed.
Out of proc datastore is shutting down
Out of proc datastore is now inactive

I am no expert so not sure what this means or what I can do about it. I
have noticed that the Automatic Updates option in my System Properties is set
to Turn Off Automatic Updates and the options are all greyed out so I cannot
select Automatic. Is this anything to do with it?

Any help appreciated!!!
Steve

0x80070005
ERROR_ACCESS_DENIED
The authentication method is not supported. -
CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED


in services.msc locate the bits service
look in log on tab, check local system,and make sure the harware pofile is
enable in the lower space. ( try to make service manual)

make sure that you have the permission are set for folders, files:
C:\Documents and Settings\All Users\Application
Data\Microsoft\Network\Downloader
C:\WINDOWS\SYSTEM32\bits
C:\WINDOWS\SoftwareDistribution

http://www.faqshop.com/misc/default....0id%207024.htm

Updates from the Windows Update Web site are not installed and an "Error
0x80070005: Access is denied"
error message is logged to the Windows Update.log file

http://support.microsoft.com/default...b;en-us;836926


you may have to reinstall auto update



access denied section
http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2

Nothing is working. I can not find any data on this error code, Thanks for
your help.
--
Really_stupid


"jim riverman" wrote:

> 0x80070005
> ERROR_ACCESS_DENIED
> The authentication method is not supported. -
> CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED
>
>
> in services.msc locate the bits service
> look in log on tab, check local system,and make sure the harware pofile is
> enable in the lower space. ( try to make service manual)
>
> make sure that you have the permission are set for folders, files:
> C:\Documents and Settings\All Users\Application
> Data\Microsoft\Network\Downloader
> C:\WINDOWS\SYSTEM32\bits
> C:\WINDOWS\SoftwareDistribution
>
> http://www.faqshop.com/misc/default....0id%207024.htm
>
> Updates from the Windows Update Web site are not installed and an "Error
> 0x80070005: Access is denied"
> error message is logged to the Windows Update.log file
>
> http://support.microsoft.com/default...b;en-us;836926
>
>
> you may have to reinstall auto update
>
>
>
> access denied section
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
>
>

Why are you replying to a thread from December 2004?!

Assuming your problem pertains to WinXP SP3...

Error message when you try to install WinXP SP3: "Access is denied" or
“Service Pack installation did not complete�
http://support.microsoft.com/kb/949377
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

computerstupid wrote:
> Nothing is working. I can not find any data on this error code, Thanks for
> your help.
>
>> 0x80070005
>> ERROR_ACCESS_DENIED
>> The authentication method is not supported. -
>> CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED
>>
>>
>> in services.msc locate the bits service
>> look in log on tab, check local system,and make sure the harware pofile
>> is
>> enable in the lower space. ( try to make service manual)
>>
>> make sure that you have the permission are set for folders, files:
>> C:\Documents and Settings\All Users\Application
>> Data\Microsoft\Network\Downloader
>> C:\WINDOWS\SYSTEM32\bits
>> C:\WINDOWS\SoftwareDistribution
>>
>> http://www.faqshop.com/misc/default....0id%207024.htm
>>
>> Updates from the Windows Update Web site are not installed and an "Error
>> 0x80070005: Access is denied"
>> error message is logged to the Windows Update.log file
>>
>> http://support.microsoft.com/default...b;en-us;836926
>>
>>
>> you may have to reinstall auto update
>>
>>
>>
>> access denied section
>> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2

Because I am exactly what my screen name says. I have vista..
--
Really_stupid


"PA Bear [MS MVP]" wrote:

> Why are you replying to a thread from December 2004?!
>
> Assuming your problem pertains to WinXP SP3...
>
> Error message when you try to install WinXP SP3: "Access is denied" or
> “Service Pack installation did not complete�
> http://support.microsoft.com/kb/949377
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> computerstupid wrote:
> > Nothing is working. I can not find any data on this error code, Thanks for
> > your help.
> >
> >> 0x80070005
> >> ERROR_ACCESS_DENIED
> >> The authentication method is not supported. -
> >> CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED
> >>
> >>
> >> in services.msc locate the bits service
> >> look in log on tab, check local system,and make sure the harware pofile
> >> is
> >> enable in the lower space. ( try to make service manual)
> >>
> >> make sure that you have the permission are set for folders, files:
> >> C:\Documents and Settings\All Users\Application
> >> Data\Microsoft\Network\Downloader
> >> C:\WINDOWS\SYSTEM32\bits
> >> C:\WINDOWS\SoftwareDistribution
> >>
> >> http://www.faqshop.com/misc/default....0id%207024.htm
> >>
> >> Updates from the Windows Update Web site are not installed and an "Error
> >> 0x80070005: Access is denied"
> >> error message is logged to the Windows Update.log file
> >>
> >> http://support.microsoft.com/default...b;en-us;836926
> >>
> >>
> >> you may have to reinstall auto update
> >>
> >>
> >>
> >> access denied section
> >> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
>

Okay, then how about - Error 80070005
Suggestion from MS -

Install/reinstall Windows Update Client

x86-based versions of Windows - download the WindowsUpdateAgent30-x86.exe package now.
http://go.microsoft.com/fwlink/?LinkID=91237

x64-based versions of Windows - download the WindowsUpdateAgent30-x64.exe package now.
http://go.microsoft.com/fwlink/?LinkID=91238

Please see if installing the 3.0 client resolves the problem.

If you require more information:

A new version of the Windows Update Agent is available
http://support.microsoft.com/kb/946928

Another thing you can try is resetting the security settings back to the defaults:

How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"computerstupid" <> wrote in message
news:426D880C-4F5B-4783-9A70-...
| Because I am exactly what my screen name says. I have vista..
| --
| Really_stupid
|
|
| "PA Bear [MS MVP]" wrote:
|
| > Why are you replying to a thread from December 2004?!
| >
| > Assuming your problem pertains to WinXP SP3...
| >
| > Error message when you try to install WinXP SP3: "Access is denied" or
| > "Service Pack installation did not complete"
| > http://support.microsoft.com/kb/949377
| > --
| > ~Robear Dyer (PA Bear)
| > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
| > AumHa VSOP & Admin http://aumha.net
| > DTS-L http://dts-l.net/
| >
| > computerstupid wrote:
| > > Nothing is working. I can not find any data on this error code, Thanks for
| > > your help.
| > >
| > >> 0x80070005
| > >> ERROR_ACCESS_DENIED
| > >> The authentication method is not supported. -
| > >> CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED
| > >>
| > >>
| > >> in services.msc locate the bits service
| > >> look in log on tab, check local system,and make sure the harware pofile
| > >> is
| > >> enable in the lower space. ( try to make service manual)
| > >>
| > >> make sure that you have the permission are set for folders, files:
| > >> C:\Documents and Settings\All Users\Application
| > >> Data\Microsoft\Network\Downloader
| > >> C:\WINDOWS\SYSTEM32\bits
| > >> C:\WINDOWS\SoftwareDistribution
| > >>
| > >>
http://www.faqshop.com/misc/default....0id%207024.htm
| > >>
| > >> Updates from the Windows Update Web site are not installed and an "Error
| > >> 0x80070005: Access is denied"
| > >> error message is logged to the Windows Update.log file
| > >>
| > >> http://support.microsoft.com/default...b;en-us;836926
| > >>
| > >>
| > >> you may have to reinstall auto update
| > >>
| > >>
| > >>
| > >> access denied section
| > >> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
| >
| >

Vista was only a glimmer in eye of the Windows team in December 2004.

The thread to which you're replying was about WinXP, not Vista. There is no
Vista SP2 yet.

It's best to begin your own thread about /your/ specific problem and Windows
version to avoid such confusion.
--
~PA Bear


computerstupid wrote:
> Because I am exactly what my screen name says. I have vista..
>
>> Why are you replying to a thread from December 2004?!
>>
>> Assuming your problem pertains to WinXP SP3...
>>
>> Error message when you try to install WinXP SP3: "Access is denied" or
>> “Service Pack installation did not complete�
>> http://support.microsoft.com/kb/949377
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> computerstupid wrote:
>>> Nothing is working. I can not find any data on this error code, Thanks
>>> for
>>> your help.
>>>
>>>> 0x80070005
>>>> ERROR_ACCESS_DENIED
>>>> The authentication method is not supported. -
>>>> CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED
>>>>
>>>>
>>>> in services.msc locate the bits service
>>>> look in log on tab, check local system,and make sure the harware
>>>> pofile
>>>> is
>>>> enable in the lower space. ( try to make service manual)
>>>>
>>>> make sure that you have the permission are set for folders, files:
>>>> C:\Documents and Settings\All Users\Application
>>>> Data\Microsoft\Network\Downloader
>>>> C:\WINDOWS\SYSTEM32\bits
>>>> C:\WINDOWS\SoftwareDistribution
>>>>
>>>> http://www.faqshop.com/misc/default....0id%207024.htm
>>>>
>>>> Updates from the Windows Update Web site are not installed and an
>>>> "Error
>>>> 0x80070005: Access is denied"
>>>> error message is logged to the Windows Update.log file
>>>>
>>>> http://support.microsoft.com/default...b;en-us;836926
>>>>
>>>>
>>>> you may have to reinstall auto update
>>>>
>>>>
>>>>
>>>> access denied section
>>>> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2