SP2 update fails just after setting restore point

I have tried to update to SP2 but the installation fails just after setting
the restore point. Included are the last few lines from svcpack.log.

642.744: System Restore Point set.
645.669: PFE2: Per File Exceptions will not be used.
648.272: SceConfigreSystem failed, return 0x14
648.272: DoInstallation:SecurityConfigSystemCommit Failed: 0x800710d9
653.109: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
653.109: DoInstallation: Failed to unregistering spuninst.exe for recovery.
653.109: Unable to read from or write to the database.
663.664: Message displayed to the user: Unable to read from or write to the
database.
663.664: User Input: OK
747.755: DeRegistering the Uninstall Program -> Windows XP Service Pack, 0
747.755: Service Pack 2 installation did not complete.
749.898: Message displayed to the user: Service Pack 2 installation did not
complete.
749.898: User Input: OK
749.898: Update.exe extended error code = 0x800710d9
749.898: Update.exe return code was masked to 0x643 for MSI custom action
compliance.


Any help woould be appriciated. I have updated 5 PC's lately and this is the
only one that I have had a problem with.
--
Thanks,
Dave

Dave M. wrote:

> I have tried to update to SP2 but the installation fails just after setting
> the restore point. Included are the last few lines from svcpack.log.
>
> 642.744: System Restore Point set.
> 645.669: PFE2: Per File Exceptions will not be used.
> 648.272: SceConfigreSystem failed, return 0x14
> 648.272: DoInstallation:SecurityConfigSystemCommit Failed: 0x800710d9
> 653.109: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
> value, error 0x2
> 653.109: DoInstallation: Failed to unregistering spuninst.exe for recovery.
> 653.109: Unable to read from or write to the database.
> 663.664: Message displayed to the user: Unable to read from or write to the
> database.
Hi

I would think you need to delete/rename the .log files in
the folder %windir%\Security\ (and maybe %windir%\System32\CatRoot2\).

I have created a batch file that does exactly this.

http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2

Look for fixdb.bat under "Error 0x800710D9 Unable to read from
or write to the database"



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Torgeir,

Thank you very much for the quick response. I renamed the log files and the
update performmed flawlessly. THank you for the information.

Regards,

Dave

"Torgeir Bakken (MVP)" wrote:

> Dave M. wrote:
>
> > I have tried to update to SP2 but the installation fails just after setting
> > the restore point. Included are the last few lines from svcpack.log.
> >
> > 642.744: System Restore Point set.
> > 645.669: PFE2: Per File Exceptions will not be used.
> > 648.272: SceConfigreSystem failed, return 0x14
> > 648.272: DoInstallation:SecurityConfigSystemCommit Failed: 0x800710d9
> > 653.109: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
> > value, error 0x2
> > 653.109: DoInstallation: Failed to unregistering spuninst.exe for recovery.
> > 653.109: Unable to read from or write to the database.
> > 663.664: Message displayed to the user: Unable to read from or write to the
> > database.
> Hi
>
> I would think you need to delete/rename the .log files in
> the folder %windir%\Security\ (and maybe %windir%\System32\CatRoot2\).
>
> I have created a batch file that does exactly this.
>
> http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
>
> Look for fixdb.bat under "Error 0x800710D9 Unable to read from
> or write to the database"
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx
>