SP2 Update KB885932 killing IE

I installed this updated KB885932 and it seems to complete successfully, but
when I restart the computer and try to start up IE it installs the update
over and over again never allowing the browser to open. Can I get rid of
this update or can someone please let me know what is going on?

I think you can get rid of any update from Add-Remove Programs from your
Control Panel

Nope that didn't work. I don't know what the update is for or what it is
called besides kb885932. Sounds like a good strain of something.

"Stefanos" wrote:

>
> I think you can get rid of any update from Add-Remove Programs from your
> Control Panel

Shem wrote:
> Nope that didn't work. I don't know what the update is for or what it is
> called besides kb885932. Sounds like a good strain of something.
>
> "Stefanos" wrote:
>
>
>>I think you can get rid of any update from Add-Remove Programs from your
>>Control Panel
I had a similar Problem and MS sent me this fix.

As I understand it, your Windows XP is constantly trying to run windows
update

Please try the following:

Click on Start and then Run.
Type cmd and press ok.
This will open a black window.
Type cd C:\windows\system32\catroot2
Press enter
Type attrib -h -s -r C:\windows\system32\catroot2
Press the enter key
Type attrib -h -s -r C:\windows\system32\catroot2\*.*
Press enter

The next time you install an update this problem should go away.

That didn't seem to work either. I tried reinstalling the update with the
same result. Perhaps the next update I install will make the problem go
away. I just want to use IE. Thanks anyway

"Peterjon" wrote:

> Shem wrote:
> > Nope that didn't work. I don't know what the update is for or what it is
> > called besides kb885932. Sounds like a good strain of something.
> >
> > "Stefanos" wrote:
> >
> >
> >>I think you can get rid of any update from Add-Remove Programs from your
> >>Control Panel
> I had a similar Problem and MS sent me this fix.
>
> As I understand it, your Windows XP is constantly trying to run windows
> update
>
> Please try the following:
>
> Click on Start and then Run.
> Type cmd and press ok.
> This will open a black window.
> Type cd C:\windows\system32\catroot2
> Press enter
> Type attrib -h -s -r C:\windows\system32\catroot2
> Press the enter key
> Type attrib -h -s -r C:\windows\system32\catroot2\*.*
> Press enter
>
> The next time you install an update this problem should go away.
>

"Shem" <> wrote in message
news:82DC5418-EA2E-4177-B095-
....
> "Stefanos" wrote:
>
>>
>> I think you can get rid of any update from Add-Remove Programs from your
>> Control Panel

> Nope that didn't work.

If you need help you need to give more informative feedback than that.


> I don't know what the update is for or what it is called besides kb885932.

One might guess from this that "didn't work" really means
"couldn't find it listed in Add/Remove Programs"?

<title>Internet Explorer stops responding or crashes, and you receive
an access violation in Vgx.dll, when you view a Web page in Internet Explorer 6.0</title>

> Sounds like a good strain of something.

So how did you manage to acquire this Hotfix?
The KB article says we have to contact Product Support Services
to get a copy of it.

BTW what version of vgx.dll do you have now?
And, in case it matters, which brand of Tablet PC
do you have? Etc.


HTH

Robert Aldwinckle
---