SP2 vs Norton

When I downloaded the SP2 update, I couldn't access the internet (my
connection was active but I couldnt do anything with it). I also couldn't
open Norton Internet Security. As soon as I uninstalled the update all was
well. I noticed that a new Windows security feature came up in control panel
too, and went away with SP2. Does anyone know whats up with this?

1. If you've not done so already, uninstall SP2 via Add/Remove Programs and
reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health. When you do, disable NAV. Upon installing SP2, Windows Security
Center should reappear.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default...xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP


me wrote:
> When I downloaded the SP2 update, I couldn't access the internet (my
> connection was active but I couldnt do anything with it). I also couldn't
> open Norton Internet Security. As soon as I uninstalled the update all
> was well. I noticed that a new Windows security feature came up in
> control panel too, and went away with SP2. Does anyone know whats up
> with this?