Michael Burdis wrote:
> Getting the following error message when trying to install Service Pack 2: I
> get this message which comes up saiying Updates were unable to be
> successfully installed. In the History Page and click on Failed I get this
> Error Code: 8020000E . Don't know what it means and cannot find help from
> any other source.
>
> Any ideas?
Hi
It looks like you have a BITS issue (Background Intelligent
Transfer Service)
BITS Return Values
http://msdn.microsoft.com/library/en...asp?frame=true
BG_E_VOLUME_CHANGED
0x8020000E
The destination volume, specified in the local file name, has
changed. For example, the original floppy disk has been replaced
with a different floppy disk.
You should clean out this folder (WU5's temporary download
folder) to get rid of the SP2 temporary installation files from
your failed installation and see if that helps:
%windir%\SoftwareDistribution\
(%windir% is typically C:\Windows)
You can use the procedure described here:
http://v5.windowsupdate.microsoft.co...cleid=11&ln=en
If SP2 installs sucessfully then, I suggest that you after the
installation deletes the %windir%\SoftwareDistribution\Download folder
again to regain some disk space (if you want to keep your WU history,
don't delete the DataStore folder the second time.)
Anyway, I suggest you use the full SP2 installer instead of
Windows Update to install SP2.
SP2 is available at the Microsoft Download Center
(standalone "network" version, 266 MB):
http://www.microsoft.com/downloads/d...5-9e368d3cdb5a
(disregard the "intended for IT professionals and developers" part,
it can be used on a single computer as well)
If you do not have broadband at home, but you have at work or you have
friends that have it, you can download it there and burn it to a CD.
If you think that the download is to large, you can get the same file
on a CD from Microsoft (a lot of computer magazines currently also
have the CD included).
The Windows XP SP2 CD order point:
http://www.microsoft.com/windowsxp/d...s/default.mspx
For folders you can consider deleting and other disk cleanup tips
after a successful SP2 installation, take a look here:
http://groups.google.com/groups?selm...TNGP15.phx.gbl
Before installing SP2, you should take a look at the
following sites:
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx
How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm
Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm
Please take a look at this Microsoft knowledge base article as well:
Windows XP Service Pack 2 is not available to install from Windows
Update and is not offered by Automatic Updates
http://support.microsoft.com/?kbid=885627
*Important* part from the link above:
If you have T.V. Media from Total Velocity Corporation installed, or
your processor is a Intel P4 Prescott with C-0 stepping, you should
not install SP2.
Intel P4 Prescott processors came out February 2004, so if your
computer is older than that, this is not an issue for you. Also, if
you have a Dell, IBM or HP, this is not an issue.
If you suspect/know you have an Intel P4 Prescott processor, take a
look at the two following Web sites for what you need to do/have to
be able to install SP2 on the computer:
http://forum.aumha.org/viewtopic.php?t=7447
http://cquirke.mvps.org/sp2intel.htm
Newsflash:
Adware T.V. Media Program Removal Tool
http://support.microsoft.com/?kbid=886590
and
Microsoft have now released a fix for the problem where SP2 fails to
boot after installing it in a PC with the Prescott or a Celeron D CPU
(or fails to install in the case of slipstreamed cds). The problem is
described here:
http://go.microsoft.com/fwlink/?linkid=34535
and the download for the fix is available here (install it before you
install SP2):
http://www.microsoft.com/downloads/d...DisplayLang=en
Also, if you have a Dell Dell Inspiron 1150 or 2650, you might get a
slow running system after installing SP2, take a look at this thread
for more on this:
http://groups.google.com/groups?thre...ws.prodigy.com
--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
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