Posted by another user who got a response from MS Support:-
<quote>
There are 3 steps which we have to do to get the SP2 installed.
Steps are:
1) Please go into the CMD prompt (Start/Run --> cmd.exe )
2) Then type cd /d %windir%\inf and make sure we are in that directory.
3) Then type ren oem*.inf oem*.old, it will go back to the prompt after giving you some
error (Do not worry about it)
4) Then type ren oem*.pnf oem*.old1, it will go back to the prompt after giving you some
error (Do not worry about it)
5) Then goto start - run - type "%windir%\inf" and you will see the files in the folder.
6) Then find the file by name INFCACHE.1 and take a backup of it to desktop (by copying it
to desktop) and delete the INFCACHE.1 from c:\windows\inf.
7) Close all windows and reboot the computer to safe mode and start the installation of
SP2 and it should go fine.
<quote>
--
TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question:
http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
"J" <> wrote in message
news:387D3BE2-49E0-4078-8A32-...
|I formatted my laptop, then installed XP Pro. Windows update seems to
| consistantly stick on the SP2 Update when it reads "Checking Product Key" My
| windows was activated prior to attempting the SP2 update. I have tried many
| times to complete this update, both via Windows Update and a SP2 CD. Help
| Thanks