Crazy KC wrote:
> I had an auto update problem which was eventually fixed by running
> a malware program and deleting 28 vundo trojans. Then I was
> directed to run a total Windows update, which I did. It installed
> sp3, and when I clicked to restart the computer, the system
> crashed. I cannot get anything except the blank screen with "safe
> mode" at the four corners. I am able to get into the system info
> page at start up, but that is about all.
>
> This sounds like a major problem to me. I am running Windows XP,
> using Mozilla as my browser. The malware program was installed on
> my laptop but was not running when sp3 started its install.
>
> Any suggestions?
Vundo is traditionaly difficult to get rid of and usually entails more than
a single applications to clean and some incorporation of safe mode startups
to completely get rid of - even for the more experienced who might run into
it. It is entirely plausible that despite your efforts - you still had it
or its buddies infesting your PC.
A place to get FREE support for SP3 installation issues *from Microsoft*...
http://support.microsoft.com/oas/def...3&gprid=522131
When booting into safe mode - you should get an option to use system restore
or continue in safe mode... Are you not getting that option?
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
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