Since downloaded is not the same as installed, is it possible you looked in
the wrong place and assumed from there?
Or perhaps someone uninstalled SP-4.
Other than that, I can not explain it.
Download and install the other updates manually.
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org
"Vic" <> wrote in message
news:4065FB23-E0DA-4BCA-A3E1-...
> Ran an mbsa scan on users pc's today. I found one user that the scan
> showed
> didn't have SP4 (win2k workstation). I was shocked as I check all users
> monthly to verify patches loaded etc....and was positive that all users
> had
> SP4.
>
> I went to the users machine, looked at windows update and SP4 showed in
> the
> download list(was the only patch in the list). I had the user look at
> winver
> and it said SP3. The user then downloaded and installed SP4, rebooted,
> went
> back to WU to double check. There were maybe 15 patches to install, so
> install he did. However it showed that they were not able to install.
>
> Question 1, what happened to SP4 in the first place, and question 2, how
> do
> I get the remaining patches to install?
>
> The only change the user said he has made lately was to upgrade Office 97
> to
> Office 2000.
>
> Thanks!
Linear Mode
