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SPOOLER SUBSYSTEM APP ERROR - need help

 
 
its_my_dime
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      11-04-2008
I can't print. I keep getting a message that says: Spooler SubSystem App.
has closed.
I restart it, and it closes again. At that point, none of my printers show
as install. This came out of nowhere. We rolled back the system and that
didn't help. Also reinstalled the spooler and print drivers.

Dell's ultimate answer is to reinstall the operating system. What is going
on here?

Vista Home Premium. Up to date.

Thank you.

 
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Flavius
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      11-06-2008

Although this article for XP but on Vista should be the same:'Bruce'
Printing Pages
(http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

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Flavius
 
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its_my_dime
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      11-06-2008

"Flavius" <> wrote in message
news:...
>
> Although this article for XP but on Vista should be the same:'Bruce's
> Printing Pages'
> (http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm)
>
>
> --
> Flavius


Thanks for responding.

Further discussed in later post. Problem relates specifically to printing
from Adobe Acrobat 8.1.2 and later using HP LaserJet 1022.

 
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willem
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      11-12-2008

I had this problem some time ago and identified that ADOBE was at the
root. I uninstalled ADOBE reader and installed FOXIT instead. To
sort the problem I followed the instructions in the following:
'You cannot add a printer and you receive printer spooler error
messages in Windows XP' (http://support.microsoft.com/kb/324757)

The problem recurred yesterday when somehow ADOBE got through again and
downloaded the new version of Reader. Once again the above
instructions sorted the problem. (It looks pretty complicated but
follow the stages carefully and it is OK)


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willem
 
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willem
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      11-12-2008

the address seems to have been lost in the above - it is

http://support/microsoft.com/kb/324757


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willem
 
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