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Spurious Crashes during gameplay

 
 
oggycompton
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Posts: n/a

 
      12-01-2007
I have recently purchased a new computer (Yesterday) from MEsh, it is a2.6Ghz
Quadcore duo with 4GB of RAM and a GeForce 8800GT Graphics card with the
latest drivers.

My problem is that when playing Crysis or Call of Duty 4, the game runs
extremly smoothly and effortlessly on the highest settings, but then from
anything between 15 and 30 minutes into the session, the screen will freeze
up and after 10 seconds the monitor will say 'No sihnal detected' and shut
off. I am unable to get back to the desktop or do anything, and only a system
reset will sort it out.

Anybody have any suggestions, because Mesh technical support have been
uuseless. I suspect a dodgy graphics card or RAM problem, anyone lese have
any ideas?
 
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DP
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Posts: n/a

 
      12-01-2007
This is a Vista machine?


"oggycompton" <> wrote in message
news97B2A32-EF74-4286-B65D-...
>I have recently purchased a new computer (Yesterday) from MEsh, it is
>a2.6Ghz
> Quadcore duo with 4GB of RAM and a GeForce 8800GT Graphics card with the
> latest drivers.
>
> My problem is that when playing Crysis or Call of Duty 4, the game runs
> extremly smoothly and effortlessly on the highest settings, but then from
> anything between 15 and 30 minutes into the session, the screen will
> freeze
> up and after 10 seconds the monitor will say 'No sihnal detected' and shut
> off. I am unable to get back to the desktop or do anything, and only a
> system
> reset will sort it out.
>
> Anybody have any suggestions, because Mesh technical support have been
> uuseless. I suspect a dodgy graphics card or RAM problem, anyone lese have
> any ideas?


 
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Steve Easton
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Posts: n/a

 
      12-01-2007
Sounds to me like the video card is overheating.
Does the video card have a fan, is it working?


--

Steve Easton



"oggycompton" <> wrote in message
news97B2A32-EF74-4286-B65D-...
>I have recently purchased a new computer (Yesterday) from MEsh, it is a2.6Ghz
> Quadcore duo with 4GB of RAM and a GeForce 8800GT Graphics card with the
> latest drivers.
>
> My problem is that when playing Crysis or Call of Duty 4, the game runs
> extremly smoothly and effortlessly on the highest settings, but then from
> anything between 15 and 30 minutes into the session, the screen will freeze
> up and after 10 seconds the monitor will say 'No sihnal detected' and shut
> off. I am unable to get back to the desktop or do anything, and only a system
> reset will sort it out.
>
> Anybody have any suggestions, because Mesh technical support have been
> uuseless. I suspect a dodgy graphics card or RAM problem, anyone lese have
> any ideas?



 
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oggycompton
Guest
Posts: n/a

 
      12-01-2007
The video card is a GeForce 8800GT and yes it is a vista 32 bit machine.

Any ideas?

"Steve Easton" wrote:

> Sounds to me like the video card is overheating.
> Does the video card have a fan, is it working?
>
>
> --
>
> Steve Easton
>
>
>
> "oggycompton" <> wrote in message
> news97B2A32-EF74-4286-B65D-...
> >I have recently purchased a new computer (Yesterday) from MEsh, it is a2.6Ghz
> > Quadcore duo with 4GB of RAM and a GeForce 8800GT Graphics card with the
> > latest drivers.
> >
> > My problem is that when playing Crysis or Call of Duty 4, the game runs
> > extremly smoothly and effortlessly on the highest settings, but then from
> > anything between 15 and 30 minutes into the session, the screen will freeze
> > up and after 10 seconds the monitor will say 'No sihnal detected' and shut
> > off. I am unable to get back to the desktop or do anything, and only a system
> > reset will sort it out.
> >
> > Anybody have any suggestions, because Mesh technical support have been
> > uuseless. I suspect a dodgy graphics card or RAM problem, anyone lese have
> > any ideas?

>
>
>

 
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oggycompton
Guest
Posts: n/a

 
      12-01-2007
Tes, 32 bit Vista

"DP" wrote:

> This is a Vista machine?
>
>
> "oggycompton" <> wrote in message
> news97B2A32-EF74-4286-B65D-...
> >I have recently purchased a new computer (Yesterday) from MEsh, it is
> >a2.6Ghz
> > Quadcore duo with 4GB of RAM and a GeForce 8800GT Graphics card with the
> > latest drivers.
> >
> > My problem is that when playing Crysis or Call of Duty 4, the game runs
> > extremly smoothly and effortlessly on the highest settings, but then from
> > anything between 15 and 30 minutes into the session, the screen will
> > freeze
> > up and after 10 seconds the monitor will say 'No sihnal detected' and shut
> > off. I am unable to get back to the desktop or do anything, and only a
> > system
> > reset will sort it out.
> >
> > Anybody have any suggestions, because Mesh technical support have been
> > uuseless. I suspect a dodgy graphics card or RAM problem, anyone lese have
> > any ideas?

>
>

 
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Dwarf
Guest
Posts: n/a

 
      12-01-2007
Hi oggy,

This is a classic example of graphics card failure. The card is overheating
and shutting down. Since you only purchased your system yesterday, then it
should be in full working order. Clearly, it is not. You need to exercise
your warranty. DO NOT, under any circumstances, open your machine to check
for the operational status of your fans, as you will nullify and void your
warranty.
Dwarf

"oggycompton" wrote:

> The video card is a GeForce 8800GT and yes it is a vista 32 bit machine.
>
> Any ideas?
>
> "Steve Easton" wrote:
>
> > Sounds to me like the video card is overheating.
> > Does the video card have a fan, is it working?
> >
> >
> > --
> >
> > Steve Easton
> >
> >
> >
> > "oggycompton" <> wrote in message
> > news97B2A32-EF74-4286-B65D-...
> > >I have recently purchased a new computer (Yesterday) from MEsh, it is a2.6Ghz
> > > Quadcore duo with 4GB of RAM and a GeForce 8800GT Graphics card with the
> > > latest drivers.
> > >
> > > My problem is that when playing Crysis or Call of Duty 4, the game runs
> > > extremly smoothly and effortlessly on the highest settings, but then from
> > > anything between 15 and 30 minutes into the session, the screen will freeze
> > > up and after 10 seconds the monitor will say 'No sihnal detected' and shut
> > > off. I am unable to get back to the desktop or do anything, and only a system
> > > reset will sort it out.
> > >
> > > Anybody have any suggestions, because Mesh technical support have been
> > > uuseless. I suspect a dodgy graphics card or RAM problem, anyone lese have
> > > any ideas?

> >
> >
> >

 
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oggycompton
Guest
Posts: n/a

 
      12-01-2007
Unfortunatly I have opened my machine to see if the fan was turning. On
looking inside, I discovered that the cables for the sound card were stuck
in the fan for the graphics card which was stopping it spinning. I loosened
these off and the fan spins now, however, the bearings appear to be knackered
or the fan is mounted lob sided as a few of them are rubbing against the heat
sync and causing a squeaking noise, I hope this doent void my warranty/

"Dwarf" wrote:

> Hi oggy,
>
> This is a classic example of graphics card failure. The card is overheating
> and shutting down. Since you only purchased your system yesterday, then it
> should be in full working order. Clearly, it is not. You need to exercise
> your warranty. DO NOT, under any circumstances, open your machine to check
> for the operational status of your fans, as you will nullify and void your
> warranty.
> Dwarf
>
> "oggycompton" wrote:
>
> > The video card is a GeForce 8800GT and yes it is a vista 32 bit machine.
> >
> > Any ideas?
> >
> > "Steve Easton" wrote:
> >
> > > Sounds to me like the video card is overheating.
> > > Does the video card have a fan, is it working?
> > >
> > >
> > > --
> > >
> > > Steve Easton
> > >
> > >
> > >
> > > "oggycompton" <> wrote in message
> > > news97B2A32-EF74-4286-B65D-...
> > > >I have recently purchased a new computer (Yesterday) from MEsh, it is a2.6Ghz
> > > > Quadcore duo with 4GB of RAM and a GeForce 8800GT Graphics card with the
> > > > latest drivers.
> > > >
> > > > My problem is that when playing Crysis or Call of Duty 4, the game runs
> > > > extremly smoothly and effortlessly on the highest settings, but then from
> > > > anything between 15 and 30 minutes into the session, the screen will freeze
> > > > up and after 10 seconds the monitor will say 'No sihnal detected' and shut
> > > > off. I am unable to get back to the desktop or do anything, and only a system
> > > > reset will sort it out.
> > > >
> > > > Anybody have any suggestions, because Mesh technical support have been
> > > > uuseless. I suspect a dodgy graphics card or RAM problem, anyone lese have
> > > > any ideas?
> > >
> > >
> > >

 
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Phil Weldon
Guest
Posts: n/a

 
      12-02-2007
'oggycompton' wrote:
> Unfortunatly I have opened my machine to see if the fan was turning. On
> looking inside, I discovered that the cables for the sound card were
> stuck
> in the fan for the graphics card which was stopping it spinning. I
> loosened
> these off and the fan spins now, however, the bearings appear to be
> knackered
> or the fan is mounted lob sided as a few of them are rubbing against the
> heat
> sync and causing a squeaking noise, I hope this doent void my warranty/

_____

No, merely looking inside your system should not in any way void your
warranty. Even installing new components should not void your warranty.
You had a problem, diagnosed it with information from this newsgroup, and
found a construction error. If the sequence of event is exactly as you
describe, then consider returning the entire system for a refund for the
following reasons
the system was sloppily put together
the graphics card heatsink/fan is damaged
tech support was 'useless' in helping you diagnose an EXTREMELY simple
problem - don't expect tech support to get any better
4 GBytes of memory is a waste for a 32 bit Vista/Intel Core 2 platform
since not much more than 3 GBytes can be used and 2 GBytes is sufficient.

Phil Weldon


"oggycompton" <> wrote in message
news:0FCD0084-639E-4B4B-A322-...
> Unfortunatly I have opened my machine to see if the fan was turning. On
> looking inside, I discovered that the cables for the sound card were
> stuck
> in the fan for the graphics card which was stopping it spinning. I
> loosened
> these off and the fan spins now, however, the bearings appear to be
> knackered
> or the fan is mounted lob sided as a few of them are rubbing against the
> heat
> sync and causing a squeaking noise, I hope this doent void my warranty/
>
> "Dwarf" wrote:
>
>> Hi oggy,
>>
>> This is a classic example of graphics card failure. The card is
>> overheating
>> and shutting down. Since you only purchased your system yesterday, then
>> it
>> should be in full working order. Clearly, it is not. You need to exercise
>> your warranty. DO NOT, under any circumstances, open your machine to
>> check
>> for the operational status of your fans, as you will nullify and void
>> your
>> warranty.
>> Dwarf
>>
>> "oggycompton" wrote:
>>
>> > The video card is a GeForce 8800GT and yes it is a vista 32 bit
>> > machine.
>> >
>> > Any ideas?
>> >
>> > "Steve Easton" wrote:
>> >
>> > > Sounds to me like the video card is overheating.
>> > > Does the video card have a fan, is it working?
>> > >
>> > >
>> > > --
>> > >
>> > > Steve Easton
>> > >
>> > >
>> > >
>> > > "oggycompton" <> wrote in
>> > > message
>> > > news97B2A32-EF74-4286-B65D-...
>> > > >I have recently purchased a new computer (Yesterday) from MEsh, it
>> > > >is a2.6Ghz
>> > > > Quadcore duo with 4GB of RAM and a GeForce 8800GT Graphics card
>> > > > with the
>> > > > latest drivers.
>> > > >
>> > > > My problem is that when playing Crysis or Call of Duty 4, the game
>> > > > runs
>> > > > extremly smoothly and effortlessly on the highest settings, but
>> > > > then from
>> > > > anything between 15 and 30 minutes into the session, the screen
>> > > > will freeze
>> > > > up and after 10 seconds the monitor will say 'No sihnal detected'
>> > > > and shut
>> > > > off. I am unable to get back to the desktop or do anything, and
>> > > > only a system
>> > > > reset will sort it out.
>> > > >
>> > > > Anybody have any suggestions, because Mesh technical support have
>> > > > been
>> > > > uuseless. I suspect a dodgy graphics card or RAM problem, anyone
>> > > > lese have
>> > > > any ideas?
>> > >
>> > >
>> > >


 
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