Have your tried F8 for the restore features?
You can contact the support group unless your system was preinstalled.
Help and Support Email, Chat, or Phone support ( not OEM preinstalled):
https://support.microsoft.com/oas/de...4&gprid=500921
OEM systems should contact their support site.
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Mark L. Ferguson
..
"Pete Soergel" <Pete
> wrote in message
news:67D0C5CC-8246-4CBF-874B-...
> Yesterday I stut down my computer just fine. Today when I started it up,
> it
> goes through the steps just fine - almost.
>
> 1. It goes through the boot order screen
> 2. the microsoft screen with the sliding bar
> 3. the microsoft vista circle
>
> These screens all go fine.
>
> Then the screen for
>
> "Configuring updates: Phase 3 of 3. 0% complete
> Do not shut off your computer"
>
> comes up and stays up for about one minute and the % does not change,
> Very
> quickly (Less than 1 second) the login screen is shown. Then the Vista
> goes
> to "Shutting Down" screen.
>
> I have not turned the machine off and this has been cycling for roughly 45
> minutes.
>
> Any help would be appreciated.
> Pete