Assuming you have MS Word installed, it is possible the Office XP
update will help.
The viewer is for Power Point and unrelated to Word.
Note: You may not have Office XP installed, but the Service Pack
applies if you have any components of Office installed such as Word,
Excel, any of the free viewers etc.
It is unlikely you would be offered a Service pack if no supported
products are installed.
Reinstalling MS Word may resolve the issue.
Further questions should be directed to a Word or Office newsgroup:
http://aumha.org/nntp.htm
Post details such as exact message when word fails to open.
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
"species8350" <> wrote in message
news:80d012d2-107a-4b1e-840b-...
> This may be the wrong forum, but here goes
>
> I clicked on a Word file and MSWord failed to start. I was then
> taken
> to the MS update site and I searched for updates.
>
> I found two updates:
> 1 For the Power Point Viewer
> 2. Office XP Service Pack 3
>
> Bearing in mind that my problem is with Word, and that my OS is
> Vista,
> are either of these updates likely to help.
>
> Thanks