Still can't install KB911562

This is a follow-on to a post of mine on May 30. I reported on my
inability to install KB911562, which has to do with MDAC, on a PC
running Windows 2000 SP4. I described what had happened on four
occasions in great detail. I received the following response:

Sleepless,

Download Security Update for Microsoft Data Access Components 2.8
Service Pack 1 (KB911562) from here :
http://www.microsoft.com/downloads/d...7358DA31-959C-

4E3E-8115-51DC6D441365&displaylang=en

Save it to the Hard Drive, do NOT run it. Close IE and then install it.
That should stop the repeated prompt to update MDAC.

HTH,
MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

Because of extensive travel, I couldn't try this for several weeks.
Two weeks ago I proceeded to follow the above directions and stored the
file on my hard drive, closed MSN (I do not use IE.), installed it and
ran it. I followed links through successive windows. Then a window
popped up from the Software Update Installation Wizard. The top entry
was "Preparing to Install" followed by these lines:

Pending File Rename Check: Passed
Product Version Check: Failed, click here for details.

I clicked on the "Next: button. A new window popped up stating "A
recently applied update, KB911562, failed to install."

I had seen this error message every time I tried to install this
update.

That left me back where I started, with a critical patch not installed.

Since today is Patch Tuesday I tried again with the same results as before.

Is there anything else I can do, or will I have to reinstall Windows
2000?

Going back to your original post :

> 9. This got me to: "MDAC Utility: Component Checker" which read:
> "Component Checker has been redesigned to provide you with XML support
> for MDAC 2.7 SP1 on Windows XP SP1 and MDAC 2.8 on Windows Server 2003.
> I clicked on Download.
>
> 10. The file download window appeared with the usual options. I chose
> Open. The program ran.

Suggest you *not* run the program, rather, download and save it.
Then run the Component Checker to ascertain specifically which version
of MDAC is installed.
Once you determine the version installed, either download the specific
patch for it, save it, then install it with IE closed, OR, uninstall it
from Add/Remove Programs in the Control Panel and then download the
latest version of MDAC, 2.8 SP1. After installing it then download,
save, and install the patch for 2.8 SP1.

The links for the patches are all on this page under
Affected Components :
http://www.microsoft.com/technet/sec.../ms06-014.mspx


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============




Sleepless in New Jersey wrote:

> This is a follow-on to a post of mine on May 30. I reported on my
> inability to install KB911562, which has to do with MDAC, on a PC
> running Windows 2000 SP4. I described what had happened on four
> occasions in great detail. I received the following response:
>
> Sleepless,
>
> Download Security Update for Microsoft Data Access Components 2.8
> Service Pack 1 (KB911562) from here :
> http://www.microsoft.com/downloads/d...7358DA31-959C-
>
> 4E3E-8115-51DC6D441365&displaylang=en
>
> Save it to the Hard Drive, do NOT run it. Close IE and then install it.
> That should stop the repeated prompt to update MDAC.
>
> HTH,
> MowGreen [MVP 2003-2006]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> Because of extensive travel, I couldn't try this for several weeks.
> Two weeks ago I proceeded to follow the above directions and stored the
> file on my hard drive, closed MSN (I do not use IE.), installed it and
> ran it. I followed links through successive windows. Then a window
> popped up from the Software Update Installation Wizard. The top entry
> was "Preparing to Install" followed by these lines:
>
> Pending File Rename Check: Passed
> Product Version Check: Failed, click here for details.
>
> I clicked on the "Next: button. A new window popped up stating "A
> recently applied update, KB911562, failed to install."
>
> I had seen this error message every time I tried to install this
> update.
>
> That left me back where I started, with a critical patch not installed.
>
> Since today is Patch Tuesday I tried again with the same results as before.
>
> Is there anything else I can do, or will I have to reinstall Windows
> 2000?