Hi rebell,
If you follow the instructions in my post 'Clean Install Windows Vista Using
Upgrade Media', also in this newsgroup (dated 9/21/2007), you should be able
solve your problem.
Dwarf
http://www.microsoft.com/communities...9-5eb74dcf2be7
"rebell" wrote:
> Have made five attemtpts to do so since last Sunday. Have a new HP Slimline
> 3120s computer. As recommended on this forum, I have unplugged all USB
> devices, turnoff all spyware blocking & anti-spam devices, etc, etc. At the
> end of each attempt I get one of the two following messages:
>
> "The upgrade was not successful. Your previous version of windows is being
> restored. Do not restart your computer during this time"
>
> or
>
> "Windows could not configure one or more system components. To install
> windows, restart computer and then restart the installation" - I have four
> times!
>
> Could someone please offer either a suggestion on how to upgrade to Vista
> Ultimate or at least give me a toll-free number to resolve this issue.
>
> ReBell