stopped working

why is it taking Microsoft so long to fix this problem. Been 3 days already
for me. Also a strange thing happened, when i signed into my old computer
which runs windows Xp i could sign into messenger and chat with friends. Not
on my primary comuter which is running Vista. The older computer has had no
updates done on it for a while so maybe thats why. Seems like when they
updated hotmail the other day, the problem with MSN messenger stopped working
message became available. I would like to know if there is a fix going to
be done to this shortly.

Hello, Margaret. The Hotmail update has nothing to do with Windows Live
Messenger. (There is no MSN Messenger)
If Windows Live Messenger is crashing with a "stopped working" message, the
problem is on that computer, not the back end systems or service.
Help and Support for Windows Live Messenger (downloaded from
http://download.live.com) can be found here:
http://windowslivehelp.com/product.aspx?productid=2
-steve

margaret <> wrote:

>why is it taking Microsoft so long to fix this problem. Been 3 days already
>for me. Also a strange thing happened, when i signed into my old computer
>which runs windows Xp i could sign into messenger and chat with friends. Not
>on my primary comuter which is running Vista. The older computer has had no
>updates done on it for a while so maybe thats why. Seems like when they
>updated hotmail the other day, the problem with MSN messenger stopped working
>message became available. I would like to know if there is a fix going to
>be done to this shortly.

--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator

Hello Margaret.

StephenB is un-informed. as the current issue with windows live messenger is
not yours alone, and is not isolated to your computer, as this issue is
currently affecting many other people right now.

Unfortunately this is not the place to get help with windows live messenger.
Follow the second link StephenB provided, and you will find many other
people who have recently started to report the same crashing issue with WLM,
which just happened to coincide with the latest hotmail update. While the
timming of the update may or may not be related to the issue, it certainly is
suspect and lots of other people are reporting on that as well.

Anywell the best solution i have found so far is to downgrade your WLM to
version 8.5
This has worked for me. One reason that 8.5 was selected for downgrade was
that unlike versions 9+, version 8.5 will not automatically update itself to
the latest version thus once again rendering itself useless.

Another alternative is to use one of the many 3rd party WLM applications,
and just abandon microsofts buggy and bloated WLM.

Hope that helps.

"StephenB" wrote:

> Hello, Margaret. The Hotmail update has nothing to do with Windows Live
> Messenger. (There is no MSN Messenger)
> If Windows Live Messenger is crashing with a "stopped working" message, the
> problem is on that computer, not the back end systems or service.
> Help and Support for Windows Live Messenger (downloaded from
> http://download.live.com) can be found here:
> http://windowslivehelp.com/product.aspx?productid=2
> -steve
>
> margaret <> wrote:
>
> >why is it taking Microsoft so long to fix this problem. Been 3 days already
> >for me. Also a strange thing happened, when i signed into my old computer
> >which runs windows Xp i could sign into messenger and chat with friends. Not
> >on my primary comuter which is running Vista. The older computer has had no
> >updates done on it for a while so maybe thats why. Seems like when they
> >updated hotmail the other day, the problem with MSN messenger stopped working
> >message became available. I would like to know if there is a fix going to
> >be done to this shortly.
>
> --
> Stephen Boots
> MVP Windows Live
> Windows Live OneCare/Live Mesh/MSE Forums Moderator
>
> .
>

No specifically un-informed, but not well versed in Messenger issues at the
moment. Your workaround is certainly valid. Based on your report that many have
posted the issue to the forums I referred you to, it may well be that there is a
local problem on your PC with the contacts list used by Messenger, affected by
the Hotmail upgade - both Hotmail and Messenger share the same Contacts list.
-steve

interested <> wrote:

>Hello Margaret.
>
>StephenB is un-informed. as the current issue with windows live messenger is
>not yours alone, and is not isolated to your computer, as this issue is
>currently affecting many other people right now.
>
>Unfortunately this is not the place to get help with windows live messenger.
>Follow the second link StephenB provided, and you will find many other
>people who have recently started to report the same crashing issue with WLM,
>which just happened to coincide with the latest hotmail update. While the
>timming of the update may or may not be related to the issue, it certainly is
>suspect and lots of other people are reporting on that as well.
>
>Anywell the best solution i have found so far is to downgrade your WLM to
>version 8.5
>This has worked for me. One reason that 8.5 was selected for downgrade was
>that unlike versions 9+, version 8.5 will not automatically update itself to
>the latest version thus once again rendering itself useless.
>
>Another alternative is to use one of the many 3rd party WLM applications,
>and just abandon microsofts buggy and bloated WLM.
>
>Hope that helps.
>
>"StephenB" wrote:
>
>> Hello, Margaret. The Hotmail update has nothing to do with Windows Live
>> Messenger. (There is no MSN Messenger)
>> If Windows Live Messenger is crashing with a "stopped working" message, the
>> problem is on that computer, not the back end systems or service.
>> Help and Support for Windows Live Messenger (downloaded from
>> http://download.live.com) can be found here:
>> http://windowslivehelp.com/product.aspx?productid=2
>> -steve
>>
>> margaret <> wrote:
>>
>> >why is it taking Microsoft so long to fix this problem. Been 3 days already
>> >for me. Also a strange thing happened, when i signed into my old computer
>> >which runs windows Xp i could sign into messenger and chat with friends. Not
>> >on my primary comuter which is running Vista. The older computer has had no
>> >updates done on it for a while so maybe thats why. Seems like when they
>> >updated hotmail the other day, the problem with MSN messenger stopped working
>> >message became available. I would like to know if there is a fix going to
>> >be done to this shortly.
>>
>> --
>> Stephen Boots
>> MVP Windows Live
>> Windows Live OneCare/Live Mesh/MSE Forums Moderator
>>
>> .
>>

--
Stephen Boots
MVP Windows Live
Windows Live OneCare/Live Mesh/MSE Forums Moderator