stuck on update 20 of 25

LVandy

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01-12-2008

Just bought a HP Pavillion DV 9000 with Vista Home Premium. We attempted to
install Norton Security. It was on updating the profile, or something to
that effect. I did not write down the msg. We left it sit for a few hours
and now the message is "do not shut down or turn off the pc ... update 20 of
25". I believe, but I'm not certain it is a microsoft update not a windows
update. Any idea how long this should take or what is going on?

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