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Subject: WinXP SP2 instalation failure

 
 
nic
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      12-08-2004
I get this when I try to install service pack 2 any help would be great.
'Copy error'
'setup cannot copy the file atapi.sys.
ensure location specified below is correct or change it and insert windows
xp system files in the drive you specify
can you help


 
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Pat Walters [MSFT]
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      12-08-2004
"nic",

You might try using the direct download point for Windows XP SP2.

SP2 is available at the Microsoft Download Center (please disregard the IT
Professionals and Developers portion of this, as it will run on an
individual computer as well: (266 MB)

http://www.microsoft.com/downloads/d...5-9e368d3cdb5a

I would suggest rebooting your machine before you perform the install,
however.

Please let us know how this goes.

Sincerely,

Pat Walters [MSFT]

"nic" <> wrote in message
news:E657CF57-C199-4248-9224-...
> I get this when I try to install service pack 2 any help would be great.
> 'Copy error'
> 'setup cannot copy the file atapi.sys.
> ensure location specified below is correct or change it and insert windows
> xp system files in the drive you specify
> can you help
>
>



 
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Torgeir Bakken \(MVP\)
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      12-08-2004
nic wrote:

> I get this when I try to install service pack 2 any help would be great.
> 'Copy error'
> 'setup cannot copy the file atapi.sys.
> ensure location specified below is correct or change it and insert windows
> xp system files in the drive you specify

Hi

This error message can be caused by virtual drives software.

If you are using any virtual drives, for example Daemon Tools or
Alcohol's virtual drive, then you must disable them, and in the case
of Daemon Tools uninstall the program.

Alternatively, try to rename the file before (or while) you
install the service pack:

When the installation complains about Atapi.sys and asks you to
"Retry" or "Cancel", simply go to Windows/System32/Drivers and
rename Atapi.sys to whatever. Then go back to the installation
and select "Retry" - the installation should then complete.


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx
 
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