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Suddenly I cannot hear other person with Windows Line Messenger 20

 
 
Oliver
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      11-22-2009



I am using Windows 7 Pro and suddenly I cannot hear the other person when
using Windows Live Messenger 2009 (Build 14.0.8089.726). Skype works fine.
Messenger worked fine. Could this be an update that caused this it happen?
 
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Jonathan Kay [MVP]
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      11-23-2009
Greetings Oliver,

Any updates of software/hardware on your contacts' side?

Also and most importantly, is the green bar on the left moving at all (showing volume level)
when you've initiated a conversation or not?

Just a starting a point, both you and your contact may want to go through the Audio and video
setup to make sure the correct sound devices are being used, although I suspect you've
already done that step. If you haven't, the wizard can be found by pressing the Alt key on
the keyboard to bring up the menu bar, then choosing Tools, and then Audio and video setup.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Oliver" <> wrote in message
newsE22D6E9-FC36-4EB8-98BE-...
> I am using Windows 7 Pro and suddenly I cannot hear the other person when
> using Windows Live Messenger 2009 (Build 14.0.8089.726). Skype works fine.
> Messenger worked fine. Could this be an update that caused this it happen?



 
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Oliver
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Posts: n/a

 
      11-28-2009
All Devices are fine. This I am sure happened after a Microsoft Update. I do
remember this happening to Vista. By the way both versions are 64-bit. As I
said before, when I go to SKYPE all is fine.

"Jonathan Kay [MVP]" wrote:

> Greetings Oliver,
>
> Any updates of software/hardware on your contacts' side?
>
> Also and most importantly, is the green bar on the left moving at all (showing volume level)
> when you've initiated a conversation or not?
>
> Just a starting a point, both you and your contact may want to go through the Audio and video
> setup to make sure the correct sound devices are being used, although I suspect you've
> already done that step. If you haven't, the wizard can be found by pressing the Alt key on
> the keyboard to bring up the menu bar, then choosing Tools, and then Audio and video setup.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "Oliver" <> wrote in message
> newsE22D6E9-FC36-4EB8-98BE-...
> > I am using Windows 7 Pro and suddenly I cannot hear the other person when
> > using Windows Live Messenger 2009 (Build 14.0.8089.726). Skype works fine.
> > Messenger worked fine. Could this be an update that caused this it happen?

>
>
> .
>

 
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