Sync problem with Exchange

Hello

Please help with me with a synchronization issue with my HP IPAQ 5550. I
used to sync the IPAQ with my Evo N620c laptop and my exchange server with
no problems. Then I had to reset my IPAQ to fix something. Ever since I have
reset my IPAQ, it is able to sync with the laptop but not with the exchange
server. It gives an error a few seconds after it starts, it says
"Synchornization failed due to communication error, Error code
INTERNET_152". Nothing has changed from my home wirless connvectivity side
or the exchange server side. I uninstalled and reinstalled Activsycn 3.8 on
my laptop but same issue. I also tried it with another laptop and same
issue. I even tried using an ethernet connection, same issue. So definitely
something went wrong with my IPAQ after the reset. Can someone please let me
know how to fix this, I badly need my calendar items from the exchange
server updated on my IPAQ and vice-versa..

Thanks in advance..

Regards

On Sun, 1 Jan 2006 18:27:54 -0500, "Balaji Krish" <>
wrote:

>Hello
>
>Please help with me with a synchronization issue with my HP IPAQ 5550. I
>used to sync the IPAQ with my Evo N620c laptop and my exchange server with
>no problems. Then I had to reset my IPAQ to fix something. Ever since I have
>reset my IPAQ, it is able to sync with the laptop but not with the exchange
>server. It gives an error a few seconds after it starts, it says
>"Synchornization failed due to communication error, Error code
>INTERNET_152". Nothing has changed from my home wirless connvectivity side
>or the exchange server side. I uninstalled and reinstalled Activsycn 3.8 on
>my laptop but same issue. I also tried it with another laptop and same
>issue. I even tried using an ethernet connection, same issue. So definitely
>something went wrong with my IPAQ after the reset. Can someone please let me
>know how to fix this, I badly need my calendar items from the exchange
>server updated on my IPAQ and vice-versa..

According to Microsoft (http://support.microsoft.com/kb/330465/en-us),
INTERNET_152 indicates a communications failure. ActiveSync has
nothing to do with Server ActiveSync - it merely acts as a passthrough
for traffic. Did you install a firewall in between the time it worked
and the time it didn't? If you can, try another hard reset and see if
that helps as well.

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

Hi Rob

I dont have a firewall and I have also tried further resets of the IPAQ with
no success. Any other ideas?

Thanks

"Rob Borek [MS MVP]" <> wrote in message
news:...
> On Sun, 1 Jan 2006 18:27:54 -0500, "Balaji Krish" <>
> wrote:
>
>>Hello
>>
>>Please help with me with a synchronization issue with my HP IPAQ 5550. I
>>used to sync the IPAQ with my Evo N620c laptop and my exchange server with
>>no problems. Then I had to reset my IPAQ to fix something. Ever since I
>>have
>>reset my IPAQ, it is able to sync with the laptop but not with the
>>exchange
>>server. It gives an error a few seconds after it starts, it says
>>"Synchornization failed due to communication error, Error code
>>INTERNET_152". Nothing has changed from my home wirless connvectivity side
>>or the exchange server side. I uninstalled and reinstalled Activsycn 3.8
>>on
>>my laptop but same issue. I also tried it with another laptop and same
>>issue. I even tried using an ethernet connection, same issue. So
>>definitely
>>something went wrong with my IPAQ after the reset. Can someone please let
>>me
>>know how to fix this, I badly need my calendar items from the exchange
>>server updated on my IPAQ and vice-versa..
>
> According to Microsoft (http://support.microsoft.com/kb/330465/en-us),
> INTERNET_152 indicates a communications failure. ActiveSync has
> nothing to do with Server ActiveSync - it merely acts as a passthrough
> for traffic. Did you install a firewall in between the time it worked
> and the time it didn't? If you can, try another hard reset and see if
> that helps as well.
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

Balaji Krish schrieb:
> Hello
>
> Please help with me with a synchronization issue with my HP IPAQ 5550. I
> used to sync the IPAQ with my Evo N620c laptop and my exchange server with
> no problems. Then I had to reset my IPAQ to fix something. Ever since I have
> reset my IPAQ, it is able to sync with the laptop but not with the exchange
> server. It gives an error a few seconds after it starts, it says
> "Synchornization failed due to communication error, Error code
> INTERNET_152". Nothing has changed from my home wirless connvectivity side
> or the exchange server side. I uninstalled and reinstalled Activsycn 3.8 on
> my laptop but same issue. I also tried it with another laptop and same
> issue. I even tried using an ethernet connection, same issue. So definitely
> something went wrong with my IPAQ after the reset. Can someone please let me
> know how to fix this, I badly need my calendar items from the exchange
> server updated on my IPAQ and vice-versa..

could it be that Your Exchange Server credentials (Domain, username,
password) are wrong?


--
Martin Bodenstedt

(www.die-bodenstedts.de / www.maboko.de)

On Sun, 1 Jan 2006 22:26:39 -0500, "Balaji Krish" <>
wrote:

>Hi Rob
>
>I dont have a firewall and I have also tried further resets of the IPAQ with
>no success. Any other ideas?

Are you using the FQDN of the server (ie myserver.mycompany.com and
not just myserver)?

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

On Mon, 2 Jan 2006 19:44:30 -0000, "Paul Smith"
<> wrote:

>Hi,
>
>I'm also getting the generic 85010014 error when I try to sync my O2 XDA
>Exec (WM 5.0) with Exchange Server 2003.
>
>I've got the correct certificate installed on the device but get the error
>whether I'm syncing via my PC or GPRS or through my wireless router.
>
>I've tried all suggestions I can find on the net such as re-installing
>Outlook and ActiveSync (4.1) but to no avail., even adding an obscure
>registry proxy entry for my domain on my Exchnage Server.
>
>One question I have is should the Microsoft-Server-ActiveSync IIS
>application directory contain no files? It maps to the physical location
>D:\Program Files\Exchsrvr\OMA\Sync which has nothing in. Could this be my
>problem? If so why should it be empty and hpw can I re-install the
>application?

Are there any error messages in the log files on the server? You may
also want to ask your question in the
microsoft.public.exchange.mobility newsgroup.

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

For those trying to sync WM5 with Exchange 2003, I solved the 85010014 by
enabling Integrated Windows Authentication under the virtual folder called
"Exchange" in IIS...

1) Log onto the Exchange server
2) Open IIS
3) Goto the "Exchange" virtual folder -> right-click -> click on "Properties"
4) Click on "Directory Security" tab
5) Click "Edit" (under Authentication and access control)
6) Enable "Integrated Windows Authentication"

Hope this helps.