synching but nothing happens

I have use active syn for a year or so. Suddenly, it has changed. When I plug
my cell phone in, the synching process begins, but the only thing that
happens is the green arrows go round and round and round. Nothing happens
after hours of doing it. No data is exchanged

Hi,

* Have you tried performing a soft reset and then attempt a sync?
* Which version of ActiveSync are you using?
* Was there any recent changes on your PC like installation of a new
software/driver?

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



"fkosmakos" <> wrote in message
news:FCC3F0B5-98BF-4207-BD87-...
>I have use active syn for a year or so. Suddenly, it has changed. When I
>plug
> my cell phone in, the synching process begins, but the only thing that
> happens is the green arrows go round and round and round. Nothing happens
> after hours of doing it. No data is exchanged

I have rebooted several times and it has not helped.

No new software. Using version 4.50. It just started to happen. And in two
weeks I get a new phone and I wanted to be up to date on data so I could do a
smooth transition.

"Raj Pillai" wrote:

> Hi,
>
> * Have you tried performing a soft reset and then attempt a sync?
> * Which version of ActiveSync are you using?
> * Was there any recent changes on your PC like installation of a new
> software/driver?
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
>
> "fkosmakos" <> wrote in message
> news:FCC3F0B5-98BF-4207-BD87-...
> >I have use active syn for a year or so. Suddenly, it has changed. When I
> >plug
> > my cell phone in, the synching process begins, but the only thing that
> > happens is the green arrows go round and round and round. Nothing happens
> > after hours of doing it. No data is exchanged
>
>

Hi,

See if running scanpst helps fix the issue. Disconnect the device and then
run it on the PC.

Refer - http://office.microsoft.com/en-us/ou...758311033.aspx

Also depending on the version of Outlook you have, try running Detect and
Repair... or Diagonistics available under Help menu of Outlook.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



"fkosmakos" <> wrote in message
news:61399928-CED2-4EE7-899A-...
>I have rebooted several times and it has not helped.
>
> No new software. Using version 4.50. It just started to happen. And in
> two
> weeks I get a new phone and I wanted to be up to date on data so I could
> do a
> smooth transition.
>
> "Raj Pillai" wrote:
>
>> Hi,
>>
>> * Have you tried performing a soft reset and then attempt a sync?
>> * Which version of ActiveSync are you using?
>> * Was there any recent changes on your PC like installation of a new
>> software/driver?
>>
>> --
>> Regards,
>> Raj Pillai
>> Microsoft MVP - Mobile Devices
>> http://www.pocketpcfaq.com/raj
>>
>>
>>
>> "fkosmakos" <> wrote in message
>> news:FCC3F0B5-98BF-4207-BD87-...
>> >I have use active syn for a year or so. Suddenly, it has changed. When I
>> >plug
>> > my cell phone in, the synching process begins, but the only thing that
>> > happens is the green arrows go round and round and round. Nothing
>> > happens
>> > after hours of doing it. No data is exchanged
>>
>>

I appreciate your responses. First, I ran Detect and Repair with no positive
effect.

I went to the file for scanpst.exe and it is not there. I will go to MS site
and look for the file, however, I am not sure what to scan for once I have
it. I am not having a problem opening Outlook or running it. Can I do a *.pst
scan?

"Raj Pillai" wrote:

> Hi,
>
> See if running scanpst helps fix the issue. Disconnect the device and then
> run it on the PC.
>
> Refer - http://office.microsoft.com/en-us/ou...758311033.aspx
>
> Also depending on the version of Outlook you have, try running Detect and
> Repair... or Diagonistics available under Help menu of Outlook.
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
>
> "fkosmakos" <> wrote in message
> news:61399928-CED2-4EE7-899A-...
> >I have rebooted several times and it has not helped.
> >
> > No new software. Using version 4.50. It just started to happen. And in
> > two
> > weeks I get a new phone and I wanted to be up to date on data so I could
> > do a
> > smooth transition.
> >
> > "Raj Pillai" wrote:
> >
> >> Hi,
> >>
> >> * Have you tried performing a soft reset and then attempt a sync?
> >> * Which version of ActiveSync are you using?
> >> * Was there any recent changes on your PC like installation of a new
> >> software/driver?
> >>
> >> --
> >> Regards,
> >> Raj Pillai
> >> Microsoft MVP - Mobile Devices
> >> http://www.pocketpcfaq.com/raj
> >>
> >>
> >>
> >> "fkosmakos" <> wrote in message
> >> news:FCC3F0B5-98BF-4207-BD87-...
> >> >I have use active syn for a year or so. Suddenly, it has changed. When I
> >> >plug
> >> > my cell phone in, the synching process begins, but the only thing that
> >> > happens is the green arrows go round and round and round. Nothing
> >> > happens
> >> > after hours of doing it. No data is exchanged
> >>
> >>
>
>

I am having problems downloading scanpst.exe. If I go to the MS site, the
first listing is for 'regedit'. If I go further, I get a message that it is
on my hard drive. Sort of a circular argument. I don't have it, go to MS, and
it says if I have MS Outlook, i must have it

"Raj Pillai" wrote:

> Hi,
>
> See if running scanpst helps fix the issue. Disconnect the device and then
> run it on the PC.
>
> Refer - http://office.microsoft.com/en-us/ou...758311033.aspx
>
> Also depending on the version of Outlook you have, try running Detect and
> Repair... or Diagonistics available under Help menu of Outlook.
>
> --
> Regards,
> Raj Pillai
> Microsoft MVP - Mobile Devices
> http://www.pocketpcfaq.com/raj
>
>
>
> "fkosmakos" <> wrote in message
> news:61399928-CED2-4EE7-899A-...
> >I have rebooted several times and it has not helped.
> >
> > No new software. Using version 4.50. It just started to happen. And in
> > two
> > weeks I get a new phone and I wanted to be up to date on data so I could
> > do a
> > smooth transition.
> >
> > "Raj Pillai" wrote:
> >
> >> Hi,
> >>
> >> * Have you tried performing a soft reset and then attempt a sync?
> >> * Which version of ActiveSync are you using?
> >> * Was there any recent changes on your PC like installation of a new
> >> software/driver?
> >>
> >> --
> >> Regards,
> >> Raj Pillai
> >> Microsoft MVP - Mobile Devices
> >> http://www.pocketpcfaq.com/raj
> >>
> >>
> >>
> >> "fkosmakos" <> wrote in message
> >> news:FCC3F0B5-98BF-4207-BD87-...
> >> >I have use active syn for a year or so. Suddenly, it has changed. When I
> >> >plug
> >> > my cell phone in, the synching process begins, but the only thing that
> >> > happens is the green arrows go round and round and round. Nothing
> >> > happens
> >> > after hours of doing it. No data is exchanged
> >>
> >>
>
>

I am using a Verizon VX6800 phone. I have gone to start, but cannot find a
'settings' section. Should I remove Active Synch and start all over.

"Todd Allcock" wrote:

> IIRC, "Detect and Repair" and Scanpst are essentially the same thing.
> Older versions of OL called it "Detect and Repair," newer call it "Scan
> and Repair," and use scanpst.
>
> If you've done a detect and repair, I think you're done with this step
> (and it seems to be a dead-end.)
>
> What device are you using, and can you disable advanced network
> functionality in Start / Settings / Connections(tab) / USB-to-PC and
> trying to sync again.
>
>
> At 02 Aug 2009 07:38:01 -0700 fkosmakos wrote:
> > I am having problems downloading scanpst.exe. If I go to the MS site,
> the
> > first listing is for 'regedit'. If I go further, I get a message that
> it is
> > on my hard drive. Sort of a circular argument. I don't have it, go to MS,
> and
> > it says if I have MS Outlook, i must have it
> >
> > "Raj Pillai" wrote:
> >
> > > Hi,
> > >
> > > See if running scanpst helps fix the issue. Disconnect the device
> and then
> > > run it on the PC.
> > >
> > > Refer - http://office.microsoft.com/en-us/ou...758311033.aspx
> > >
> > > Also depending on the version of Outlook you have, try running Detect
> and
> > > Repair... or Diagonistics available under Help menu of Outlook.
> > >
> > > --
> > > Regards,
> > > Raj Pillai
> > > Microsoft MVP - Mobile Devices
> > > http://www.pocketpcfaq.com/raj
> > >
> > >
> > >
> > > "fkosmakos" <> wrote in message
> > > news:61399928-CED2-4EE7-899A-...
> > > >I have rebooted several times and it has not helped.
> > > >
> > > > No new software. Using version 4.50. It just started to happen.
> And in
> > > > two
> > > > weeks I get a new phone and I wanted to be up to date on data so I
> could
> > > > do a
> > > > smooth transition.
> > > >
> > > > "Raj Pillai" wrote:
> > > >
> > > >> Hi,
> > > >>
> > > >> * Have you tried performing a soft reset and then attempt a sync?
> > > >> * Which version of ActiveSync are you using?
> > > >> * Was there any recent changes on your PC like installation of a
> new
> > > >> software/driver?
> > > >>
> > > >> --
> > > >> Regards,
> > > >> Raj Pillai
> > > >> Microsoft MVP - Mobile Devices
> > > >> http://www.pocketpcfaq.com/raj
> > > >>
> > > >>
> > > >>
> > > >> "fkosmakos" <> wrote in message
> > > >> news:FCC3F0B5-98BF-4207-BD87-...
> > > >> >I have use active syn for a year or so. Suddenly, it has changed.
> When I
> > > >> >plug
> > > >> > my cell phone in, the synching process begins, but the only
> thing that
> > > >> > happens is the green arrows go round and round and round.
> Nothing
> > > >> > happens
> > > >> > after hours of doing it. No data is exchanged
> > > >>
> > > >>
> > >
> > >
>
>

Todd: I am usings Window 2003 and when I go to Start, there is no "Settings"
anywhere. Can I find it in my computer?

"Todd Allcock" wrote:

> At 02 Aug 2009 19:11:01 -0700 fkosmakos wrote:
> > I am using a Verizon VX6800 phone. I have gone to start, but cannot
> find a
> > 'settings' section. Should I remove Active Synch and start all over.
>
>
> By "Start," I mean the Start menu- "Settings" is near the bottom, right
> under under "Programs."
>
> Then at the bottom of the Settings page are three tabs, Personal, System,
> and Connections. Tap the third ("Connections") tab and look for an
> applet called "USB to PC." (Not all phones have it, but the 6800 should.)
> Tap it and untick the "Enable advanced networking..." box. Then retry
> syncing.
>
>
> > "Todd Allcock" wrote:
> >
> > > IIRC, "Detect and Repair" and Scanpst are essentially the same thing.
> > > Older versions of OL called it "Detect and Repair," newer call it
> "Scan
> > > and Repair," and use scanpst.
> > >
> > > If you've done a detect and repair, I think you're done with this step
> > > (and it seems to be a dead-end.)
> > >
> > > What device are you using, and can you disable advanced network
> > > functionality in Start / Settings / Connections(tab) / USB-to-PC and
> > > trying to sync again.
> > >
> > >
> > > At 02 Aug 2009 07:38:01 -0700 fkosmakos wrote:
> > > > I am having problems downloading scanpst.exe. If I go to the MS site,
>
> > > the
> > > > first listing is for 'regedit'. If I go further, I get a message
> that
> > > it is
> > > > on my hard drive. Sort of a circular argument. I don't have it, go
> to MS,
> > > and
> > > > it says if I have MS Outlook, i must have it
> > > >
> > > > "Raj Pillai" wrote:
> > > >
> > > > > Hi,
> > > > >
> > > > > See if running scanpst helps fix the issue. Disconnect the device
> > > and then
> > > > > run it on the PC.
> > > > >
> > > > > Refer - http://office.microsoft.com/en-
> us/outlook/HA100758311033.aspx
> > > > >
> > > > > Also depending on the version of Outlook you have, try running
> Detect
> > > and
> > > > > Repair... or Diagonistics available under Help menu of Outlook.
> > > > >
> > > > > --
> > > > > Regards,
> > > > > Raj Pillai
> > > > > Microsoft MVP - Mobile Devices
> > > > > http://www.pocketpcfaq.com/raj
> > > > >
> > > > >
> > > > >
> > > > > "fkosmakos" <> wrote in
> message
> > > > > news:61399928-CED2-4EE7-899A-...
> > > > > >I have rebooted several times and it has not helped.
> > > > > >
> > > > > > No new software. Using version 4.50. It just started to happen.
> > > And in
> > > > > > two
> > > > > > weeks I get a new phone and I wanted to be up to date on data
> so I
> > > could
> > > > > > do a
> > > > > > smooth transition.
> > > > > >
> > > > > > "Raj Pillai" wrote:
> > > > > >
> > > > > >> Hi,
> > > > > >>
> > > > > >> * Have you tried performing a soft reset and then attempt a
> sync?
> > > > > >> * Which version of ActiveSync are you using?
> > > > > >> * Was there any recent changes on your PC like installation of
> a
> > > new
> > > > > >> software/driver?
> > > > > >>
> > > > > >> --
> > > > > >> Regards,
> > > > > >> Raj Pillai
> > > > > >> Microsoft MVP - Mobile Devices
> > > > > >> http://www.pocketpcfaq.com/raj
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >> "fkosmakos" <> wrote in
> message
> > > > > >> news:FCC3F0B5-98BF-4207-BD87-...
> > > > > >> >I have use active syn for a year or so. Suddenly, it has
> changed.
> > > When I
> > > > > >> >plug
> > > > > >> > my cell phone in, the synching process begins, but the only
> > > thing that
> > > > > >> > happens is the green arrows go round and round and round.
> > > Nothing
> > > > > >> > happens
> > > > > >> > after hours of doing it. No data is exchanged
> > > > > >>
> > > > > >>
> > > > >
> > > > >
> > >
> > >
>
>

Thanks Todd. I never thought you meant the phone start button. I did as you
suggested and it is now in the process of synchronizing files.

thanks again

"Todd Allcock" wrote:

> The Verizon XV-6800 is a Windows Mobile 6device, not WM2003, IIRC. The
> "Settings" menu should be on the device's Start menu, not the PC's.
>
> If you're positive that it isn't there (near the bottom of the Start menu
> under Programs), the device has a problem. Try soft resetting it by
> poking the stylus in the reset hole on the device and see if it returns.
>
>
>
> At 03 Aug 2009 07:11:02 -0700 fkosmakos wrote:
> > Todd: I am usings Window 2003 and when I go to Start, there is no
> "Settings"
> > anywhere. Can I find it in my computer?
> >
> > "Todd Allcock" wrote:
> >
> > > At 02 Aug 2009 19:11:01 -0700 fkosmakos wrote:
> > > > I am using a Verizon VX6800 phone. I have gone to start, but cannot
> > > find a
> > > > 'settings' section. Should I remove Active Synch and start all over.
> > >
> > >
> > > By "Start," I mean the Start menu- "Settings" is near the bottom,
> right
> > > under under "Programs."
> > >
> > > Then at the bottom of the Settings page are three tabs, Personal,
> System,
> > > and Connections. Tap the third ("Connections") tab and look for an
> > > applet called "USB to PC." (Not all phones have it, but the 6800
> should.)
> > > Tap it and untick the "Enable advanced networking..." box. Then
> retry
> > > syncing.
> > >
> > >
> > > > "Todd Allcock" wrote:
> > > >
> > > > > IIRC, "Detect and Repair" and Scanpst are essentially the same
> thing.
> > > > > Older versions of OL called it "Detect and Repair," newer call it
> > > "Scan
> > > > > and Repair," and use scanpst.
> > > > >
> > > > > If you've done a detect and repair, I think you're done with this
> step
> > > > > (and it seems to be a dead-end.)
> > > > >
> > > > > What device are you using, and can you disable advanced network
> > > > > functionality in Start / Settings / Connections(tab) / USB-to-PC
> and
> > > > > trying to sync again.
> > > > >
> > > > >
> > > > > At 02 Aug 2009 07:38:01 -0700 fkosmakos wrote:
> > > > > > I am having problems downloading scanpst.exe. If I go to the MS
> site,
> > >
> > > > > the
> > > > > > first listing is for 'regedit'. If I go further, I get a message
> > > that
> > > > > it is
> > > > > > on my hard drive. Sort of a circular argument. I don't have it,
> go
> > > to MS,
> > > > > and
> > > > > > it says if I have MS Outlook, i must have it
> > > > > >
> > > > > > "Raj Pillai" wrote:
> > > > > >
> > > > > > > Hi,
> > > > > > >
> > > > > > > See if running scanpst helps fix the issue. Disconnect the
> device
> > > > > and then
> > > > > > > run it on the PC.
> > > > > > >
> > > > > > > Refer - http://office.microsoft.com/en-
> > > us/outlook/HA100758311033.aspx
> > > > > > >
> > > > > > > Also depending on the version of Outlook you have, try running
> > > Detect
> > > > > and
> > > > > > > Repair... or Diagonistics available under Help menu of Outlook.
>
> > > > > > >
> > > > > > > --
> > > > > > > Regards,
> > > > > > > Raj Pillai
> > > > > > > Microsoft MVP - Mobile Devices
> > > > > > > http://www.pocketpcfaq.com/raj
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > "fkosmakos" <> wrote in
> > > message
> > > > > > > news:61399928-CED2-4EE7-899A-...
> > > > > > > >I have rebooted several times and it has not helped.
> > > > > > > >
> > > > > > > > No new software. Using version 4.50. It just started to
> happen.
> > > > > And in
> > > > > > > > two
> > > > > > > > weeks I get a new phone and I wanted to be up to date on
> data
> > > so I
> > > > > could
> > > > > > > > do a
> > > > > > > > smooth transition.
> > > > > > > >
> > > > > > > > "Raj Pillai" wrote:
> > > > > > > >
> > > > > > > >> Hi,
> > > > > > > >>
> > > > > > > >> * Have you tried performing a soft reset and then attempt a
> > > sync?
> > > > > > > >> * Which version of ActiveSync are you using?
> > > > > > > >> * Was there any recent changes on your PC like
> installation of
> > > a
> > > > > new
> > > > > > > >> software/driver?
> > > > > > > >>
> > > > > > > >> --
> > > > > > > >> Regards,
> > > > > > > >> Raj Pillai
> > > > > > > >> Microsoft MVP - Mobile Devices
> > > > > > > >> http://www.pocketpcfaq.com/raj
> > > > > > > >>
> > > > > > > >>
> > > > > > > >>
> > > > > > > >> "fkosmakos" <> wrote in
> > > message
> > > > > > > >> news:FCC3F0B5-98BF-4207-BD87-...
> > > > > > > >> >I have use active syn for a year or so. Suddenly, it has
> > > changed.
> > > > > When I
> > > > > > > >> >plug
> > > > > > > >> > my cell phone in, the synching process begins, but the
> only
> > > > > thing that
> > > > > > > >> > happens is the green arrows go round and round and round.
> > > > > Nothing
> > > > > > > >> > happens
> > > > > > > >> > after hours of doing it. No data is exchanged
> > > > > > > >>
> > > > > > > >>
> > > > > > >
> > > > > > >
> > > > >
> > > > >
> > >
> > >
>
>

I am getting a Blackbery Tour; I have absolutely hated the xv 6800 for the
last 18 months

"Todd Allcock" wrote:

> Glad to hear it. Hopefully everything will be in sync and ready for your
> next device. What device are you upgrading to?
>
>
>
> "fkosmakos" <> wrote in message
> news:BC6D8649-FCAA-4758-B255-...
> > Thanks Todd. I never thought you meant the phone start button. I did as
> > you
> > suggested and it is now in the process of synchronizing files.
> >
> > thanks again
> >
> > "Todd Allcock" wrote:
> >
> >> The Verizon XV-6800 is a Windows Mobile 6device, not WM2003, IIRC. The
> >> "Settings" menu should be on the device's Start menu, not the PC's.
> >>
> >> If you're positive that it isn't there (near the bottom of the Start menu
> >> under Programs), the device has a problem. Try soft resetting it by
> >> poking the stylus in the reset hole on the device and see if it returns.
> >>
> >>
> >>
> >> At 03 Aug 2009 07:11:02 -0700 fkosmakos wrote:
> >> > Todd: I am usings Window 2003 and when I go to Start, there is no
> >> "Settings"
> >> > anywhere. Can I find it in my computer?
> >> >
> >> > "Todd Allcock" wrote:
> >> >
> >> > > At 02 Aug 2009 19:11:01 -0700 fkosmakos wrote:
> >> > > > I am using a Verizon VX6800 phone. I have gone to start, but
> >> > > > cannot
> >> > > find a
> >> > > > 'settings' section. Should I remove Active Synch and start all
> >> > > > over.
> >> > >
> >> > >
> >> > > By "Start," I mean the Start menu- "Settings" is near the bottom,
> >> right
> >> > > under under "Programs."
> >> > >
> >> > > Then at the bottom of the Settings page are three tabs, Personal,
> >> System,
> >> > > and Connections. Tap the third ("Connections") tab and look for an
> >> > > applet called "USB to PC." (Not all phones have it, but the 6800
> >> should.)
> >> > > Tap it and untick the "Enable advanced networking..." box. Then
> >> retry
> >> > > syncing.
> >> > >
> >> > >
> >> > > > "Todd Allcock" wrote:
> >> > > >
> >> > > > > IIRC, "Detect and Repair" and Scanpst are essentially the same
> >> thing.
> >> > > > > Older versions of OL called it "Detect and Repair," newer call it
> >> > > "Scan
> >> > > > > and Repair," and use scanpst.
> >> > > > >
> >> > > > > If you've done a detect and repair, I think you're done with this
> >> step
> >> > > > > (and it seems to be a dead-end.)
> >> > > > >
> >> > > > > What device are you using, and can you disable advanced network
> >> > > > > functionality in Start / Settings / Connections(tab) / USB-to-PC
> >> and
> >> > > > > trying to sync again.
> >> > > > >
> >> > > > >
> >> > > > > At 02 Aug 2009 07:38:01 -0700 fkosmakos wrote:
> >> > > > > > I am having problems downloading scanpst.exe. If I go to the MS
> >> site,
> >> > >
> >> > > > > the
> >> > > > > > first listing is for 'regedit'. If I go further, I get a
> >> > > > > > message
> >> > > that
> >> > > > > it is
> >> > > > > > on my hard drive. Sort of a circular argument. I don't have it,
> >> go
> >> > > to MS,
> >> > > > > and
> >> > > > > > it says if I have MS Outlook, i must have it
> >> > > > > >
> >> > > > > > "Raj Pillai" wrote:
> >> > > > > >
> >> > > > > > > Hi,
> >> > > > > > >
> >> > > > > > > See if running scanpst helps fix the issue. Disconnect the
> >> device
> >> > > > > and then
> >> > > > > > > run it on the PC.
> >> > > > > > >
> >> > > > > > > Refer - http://office.microsoft.com/en-
> >> > > us/outlook/HA100758311033.aspx
> >> > > > > > >
> >> > > > > > > Also depending on the version of Outlook you have, try
> >> > > > > > > running
> >> > > Detect
> >> > > > > and
> >> > > > > > > Repair... or Diagonistics available under Help menu of
> >> > > > > > > Outlook.
> >>
> >> > > > > > >
> >> > > > > > > --
> >> > > > > > > Regards,
> >> > > > > > > Raj Pillai
> >> > > > > > > Microsoft MVP - Mobile Devices
> >> > > > > > > http://www.pocketpcfaq.com/raj
> >> > > > > > >
> >> > > > > > >
> >> > > > > > >
> >> > > > > > > "fkosmakos" <> wrote in
> >> > > message
> >> > > > > > > news:61399928-CED2-4EE7-899A-...
> >> > > > > > > >I have rebooted several times and it has not helped.
> >> > > > > > > >
> >> > > > > > > > No new software. Using version 4.50. It just started to
> >> happen.
> >> > > > > And in
> >> > > > > > > > two
> >> > > > > > > > weeks I get a new phone and I wanted to be up to date on
> >> data
> >> > > so I
> >> > > > > could
> >> > > > > > > > do a
> >> > > > > > > > smooth transition.
> >> > > > > > > >
> >> > > > > > > > "Raj Pillai" wrote:
> >> > > > > > > >
> >> > > > > > > >> Hi,
> >> > > > > > > >>
> >> > > > > > > >> * Have you tried performing a soft reset and then attempt
> >> > > > > > > >> a
> >> > > sync?
> >> > > > > > > >> * Which version of ActiveSync are you using?
> >> > > > > > > >> * Was there any recent changes on your PC like
> >> installation of
> >> > > a
> >> > > > > new
> >> > > > > > > >> software/driver?
> >> > > > > > > >>
> >> > > > > > > >> --
> >> > > > > > > >> Regards,
> >> > > > > > > >> Raj Pillai
> >> > > > > > > >> Microsoft MVP - Mobile Devices
> >> > > > > > > >> http://www.pocketpcfaq.com/raj
> >> > > > > > > >>
> >> > > > > > > >>
> >> > > > > > > >>
> >> > > > > > > >> "fkosmakos" <> wrote in
> >> > > message
> >> > > > > > > >> news:FCC3F0B5-98BF-4207-BD87-...
> >> > > > > > > >> >I have use active syn for a year or so. Suddenly, it has
> >> > > changed.
> >> > > > > When I
> >> > > > > > > >> >plug
> >> > > > > > > >> > my cell phone in, the synching process begins, but the
> >> only
> >> > > > > thing that
> >> > > > > > > >> > happens is the green arrows go round and round and
> >> > > > > > > >> > round.
> >> > > > > Nothing
> >> > > > > > > >> > happens
> >> > > > > > > >> > after hours of doing it. No data is exchanged
> >> > > > > > > >>
> >> > > > > > > >>
> >> > > > > > >
> >> > > > > > >
> >> > > > >
> >> > > > >
> >> > >
> >> > >
> >>
> >>
>
>